The U-Haul representative talked me into doing a mobile pick up before hours I proceeded, and my key was not in the box so I had to wait until the store opened
Jennifer D.
Customer Reviews for GT Sew and Vac
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing you guys are great
Thomas S.Rude at the counter
Gina T.Best costumer service , would recommend this place for moving , vacuum repairs, best place ,, thank u
isela V.Some trucks needs to be checked. The first one rented out to me the engine won't start. Good there's another one available and it did just fine. Runs smoothly..
joel F.Great customer service
Deshanae C.Everything is good
ankush V.I was over charged
Daniel F.You are The best.
Kuely L.AL is very helpful and very professional. I'll recommend this location and will definitely go back to this location.
Renald L.Al was very polite and attentive and had great customer service.
Linda M.The equipment was excellent. When I reached someone they were excellent, but the automated return call failed. It was difficult to reach a representative, and it is difficult to know what the outstanding amount is in order to pay it, instead of you debating my account when you see fit.
MoseZetta H.All good, no comments.✌ï¸
JAVAD M.Drop off was a problem, regarding the day return was required. Customer service was deficient due to another customer arguing incessantly with the person uncharge. I finally simply left the keys. Location is cluttered and confining. Past service at this location has been acceptable.
Christopher W.Checking out the vehicle was a very slow process & other distractions going on in store was taking up the more informed persons time to try and help the training gentleman with us. I wasn't clear about the fees all attached and spent way more $ than the advertised $19.& mileage advertisement 😞
mara G.Rude customer service.
Anthony M.Al was very helpful (as usual)!
Tim P.N/A
Larry P.Sales agent was very helpful and friendly. Overall very easy process.
Francisca O.Great staff....always very helpful..I've rented there many times
Donald K.The cab smell bad
Franz S.Very professional and friendly people.
EDDIE B.Customer service was excellent 👌
JOYCE M.Alex was very professional and easy to work with. Highly recommended!
Dave A.Good..good
artemio R.The cab was clean but the cargo space was dirty, would be nice if they could sweep it out after every use. Over all everything went well.
Sylvia C.When I picked up my truck Alex stayed there was a quarter tank of gas. When I left the location and there was less than an 1/8.
Joseph G.N/A
Larry P.U Haul changed my pickuo location last minute. New location was 30 minutes of driving time from my work site. I had to incur the extra fuel and mileage cost. Not good . . .
David K.The service was amazing so I don't think there's nothing to improve so just keep up the AMAZING work.
jose C.The Key lock boxes seemed to be installed upside-down it was difficult to unlock boxes.
David S.Alex was very helpful and pleasant
alen N.If you make a deal with the customer on how much you're going to charge you guys should keep that deal and not charge $50.00 more . Why couldn't I leave the Haul truck somewhere else. They said it would be cheaper if I brought back but that was a lie it was more expensive at the end. I'm extremely disappointed.
ELENA VEGAS M.It was my first time renting a uhaul and they were very patient and helpful.
Latesha J.Very helpful and accommodating. Love the experience
Robert M.It was very easy for me the manager was amazing and very helpful so can't think of anything to improve on
delores E.Nothing. GT sew and vac provided a seamless and great rental experience
Hans T.The service I received from this location couldn't have been any better. I had an excellent experience!
Michael M.The experience I had was convenient.
Debra H.Great customer service. Friendly and fast. Will highly recommend this location.
Marianne R.Just an amazing experience I will never at another uhual facility
Jorge G.Keep it up!
dorival D.Thank you Alex.....great customer service...would come back anytime.
Hector P.The guy who helped me went above and beyond. I'm so grateful for him. He explained the whole u haul process, as this was my first time using u haul.
Ashtin R.Everything was exelent
Oney T.Fix fuel cap warning
Elisa S.All trucks should have locks included on the vehicle.
JENNIE P.Make key drop off box more noticeable
Summer G.I had ordered an appliance Dolly and there was none.
Kathryn J.The windows were very dirty, making it hard to see clearly.
Andrew A.The truck I reserved was there but because it was a weekend the U-Haul customer service people couldn't get me the vehicle keys from the lock box. This forced me to use a bigger different truck that was too big and cost way too much gas. That irritated me. I blame U-Haul and not the owner. He is courteous and nice.
Ryan S.Al and ella are the best
RADITO B.Got the reservation one day before & the whole process was fairly easy. Nice, efficient truck.
Cheryl H.Nothing every thing was great service, and trucks were up to par I used this company 4 time in the last 2 months and would recommend them to any one who needs there service.kelly weening.
Kelly W.The 15' foot truck I rented operated and drove well., Truck was a little dirty so I washed it when I got home , all in all I was very satisfied with the rental . Picking up and returning the truck was very easy and convenient
Crescencio C.