Customer Reviews for GT Sew and Vac
(U-Haul Neighborhood Dealer)

683 reviews

1231 E Washington St Ste E   Colton, CA 92324
(215 & Washington Next to Starbucks, 215 & Washington Next to Starbucks)

(909) 512-6989

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(909) 512-6989

1231 E Washington St Ste E
Colton, CA 92324
(215 & Washington Next to Starbucks, 215 & Washington Next to Starbucks)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The U-Haul representative talked me into doing a mobile pick up before hours I proceeded, and my key was not in the box so I had to wait until the store opened

Jennifer D. 
Rating:
5.0

Nothing you guys are great

Thomas S. 
Rating:
2.0

Rude at the counter

Gina T. 
Rating:
5.0

Customer did not leave a comment.

Christopher W. 
Rating:
5.0

Best costumer service , would recommend this place for moving , vacuum repairs, best place ,, thank u

isela V. 
Rating:
4.0

Some trucks needs to be checked. The first one rented out to me the engine won't start. Good there's another one available and it did just fine. Runs smoothly..

joel F. 
Rating:
5.0

Customer did not leave a comment.

Karla A. 
Rating:
5.0

Great customer service

Deshanae C. 
Rating:
5.0

Customer did not leave a comment.

Alma V. 
Rating:
5.0

Customer did not leave a comment.

sonia B. 
Rating:
5.0

Everything is good

ankush V. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

LAQUISHA W. 
Rating:
5.0

Customer did not leave a comment.

EDWARD C. 
Rating:
4.0

I was over charged

Daniel F. 
Rating:
5.0

You are The best.

Kuely L. 
Rating:
5.0

AL is very helpful and very professional. I'll recommend this location and will definitely go back to this location.

Renald L. 
Rating:
5.0

Al was very polite and attentive and had great customer service.

Linda M. 
Rating:
5.0

Customer did not leave a comment.

Jesus T. 
Rating:
3.0

The equipment was excellent. When I reached someone they were excellent, but the automated return call failed. It was difficult to reach a representative, and it is difficult to know what the outstanding amount is in order to pay it, instead of you debating my account when you see fit.

MoseZetta H. 
Rating:
5.0

Customer did not leave a comment.

Dan B. 
Rating:
4.0

Customer did not leave a comment.

Julia W. 
Rating:
5.0

Customer did not leave a comment.

TOSH T. 
Rating:
5.0

All good, no comments.✌️

JAVAD M. 
Rating:
3.0

Drop off was a problem, regarding the day return was required. Customer service was deficient due to another customer arguing incessantly with the person uncharge. I finally simply left the keys. Location is cluttered and confining. Past service at this location has been acceptable.

Christopher W. 
Rating:
1.0

Customer did not leave a comment.

Andrew S. 
Rating:
3.0

Checking out the vehicle was a very slow process & other distractions going on in store was taking up the more informed persons time to try and help the training gentleman with us. I wasn't clear about the fees all attached and spent way more $ than the advertised $19.& mileage advertisement 😞

mara G. 
Rating:
1.0

Rude customer service.

Anthony M. 
Rating:
5.0

Customer did not leave a comment.

Christopher W. 
Rating:
5.0

Customer did not leave a comment.

Greg M. 
Rating:
5.0

Customer did not leave a comment.

Christopher W. 
Rating:
5.0

Al was very helpful (as usual)!

Tim P. 
Rating:
5.0

Customer did not leave a comment.

MELISSA C. 
Rating:
4.0

N/A

Larry P. 
Rating:
2.0

Customer did not leave a comment.

Ankit M. 
Rating:
5.0

Sales agent was very helpful and friendly. Overall very easy process.

Francisca O. 
Rating:
5.0

Great staff....always very helpful..I've rented there many times

Donald K. 
Rating:
3.0

The cab smell bad

Franz S. 
Rating:
5.0

Customer did not leave a comment.

Rick F. 
Rating:
5.0

Customer did not leave a comment.

Kalynn G. 
Rating:
5.0

Customer did not leave a comment.

Orlando C. 
Rating:
5.0

Very professional and friendly people.

EDDIE B. 
Rating:
4.0

Customer service was excellent 👌

JOYCE M. 
Rating:
5.0

Alex was very professional and easy to work with. Highly recommended!

Dave A. 
Rating:
5.0

Good..good

artemio R. 
Rating:
5.0

Customer did not leave a comment.

arron M. 
Rating:
5.0

The cab was clean but the cargo space was dirty, would be nice if they could sweep it out after every use. Over all everything went well.

Sylvia C. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
3.0

When I picked up my truck Alex stayed there was a quarter tank of gas. When I left the location and there was less than an 1/8.

Joseph G. 
Rating:
5.0

N/A

Larry P. 
Rating:
5.0

Customer did not leave a comment.

Luke I. 
Rating:
3.0

U Haul changed my pickuo location last minute. New location was 30 minutes of driving time from my work site. I had to incur the extra fuel and mileage cost. Not good . . .

David K. 
Rating:
5.0

The service was amazing so I don't think there's nothing to improve so just keep up the AMAZING work.

jose C. 
Rating:
5.0

The Key lock boxes seemed to be installed upside-down it was difficult to unlock boxes.

David S. 
Rating:
4.0

Alex was very helpful and pleasant

alen N. 
Rating:
5.0

If you make a deal with the customer on how much you're going to charge you guys should keep that deal and not charge $50.00 more . Why couldn't I leave the Haul truck somewhere else. They said it would be cheaper if I brought back but that was a lie it was more expensive at the end. I'm extremely disappointed.

ELENA VEGAS M. 
Rating:
5.0

It was my first time renting a uhaul and they were very patient and helpful.

Latesha J. 
Rating:
5.0

Customer did not leave a comment.

Samuel Z. 
Rating:
5.0

Very helpful and accommodating. Love the experience

Robert M. 
Rating:
5.0

It was very easy for me the manager was amazing and very helpful so can't think of anything to improve on

delores E. 
Rating:
5.0

Customer did not leave a comment.

SAMANTHA L. 
Rating:
5.0

Customer did not leave a comment.

TAYLOR C. 
Rating:
5.0

Nothing. GT sew and vac provided a seamless and great rental experience

Hans T. 
Rating:
5.0

The service I received from this location couldn't have been any better. I had an excellent experience!

Michael M. 
Rating:
5.0

Customer did not leave a comment.

LYNEE J. 
Rating:
5.0

The experience I had was convenient.

Debra H. 
Rating:
5.0

Great customer service. Friendly and fast. Will highly recommend this location.

Marianne R. 
Rating:
5.0

Customer did not leave a comment.

marta L. 
Rating:
5.0

Just an amazing experience I will never at another uhual facility

Jorge G. 
Rating:
5.0

Customer did not leave a comment.

Erika A. 
Rating:
5.0

Customer did not leave a comment.

Joseph C. 
Rating:
5.0

Customer did not leave a comment.

Donna M. 
Rating:
4.0

Keep it up!

dorival D. 
Rating:
5.0

Thank you Alex.....great customer service...would come back anytime.

Hector P. 
Rating:
5.0

The guy who helped me went above and beyond. I'm so grateful for him. He explained the whole u haul process, as this was my first time using u haul.

Ashtin R. 
Rating:
5.0

Customer did not leave a comment.

Jonah L. 
Rating:
5.0

Customer did not leave a comment.

irene R. 
Rating:
5.0

Everything was exelent

Oney T. 
Rating:
3.0

Fix fuel cap warning

Elisa S. 
Rating:
5.0

Customer did not leave a comment.

Jessica M. 
Rating:
5.0

Customer did not leave a comment.

jose G. 
Rating:
5.0

All trucks should have locks included on the vehicle.

JENNIE P. 
Rating:
5.0

Customer did not leave a comment.

Darlene D. 
Rating:
4.0

Make key drop off box more noticeable

Summer G. 
Rating:
3.0

I had ordered an appliance Dolly and there was none.

Kathryn J. 
Rating:
5.0

Customer did not leave a comment.

Sucarti J. 
Rating:
5.0

Customer did not leave a comment.

francina G. 
Rating:
3.0

The windows were very dirty, making it hard to see clearly.

Andrew A. 
Rating:
5.0

The truck I reserved was there but because it was a weekend the U-Haul customer service people couldn't get me the vehicle keys from the lock box. This forced me to use a bigger different truck that was too big and cost way too much gas. That irritated me. I blame U-Haul and not the owner. He is courteous and nice.

Ryan S. 
Rating:
5.0

Customer did not leave a comment.

Eric M. 
Rating:
5.0

Al and ella are the best

RADITO B. 
Rating:
5.0

Customer did not leave a comment.

Orie B. 
Rating:
5.0

Got the reservation one day before & the whole process was fairly easy. Nice, efficient truck.

Cheryl H. 
Rating:
5.0

Nothing every thing was great service, and trucks were up to par I used this company 4 time in the last 2 months and would recommend them to any one who needs there service.kelly weening.

Kelly W. 
Rating:
1.0

Customer did not leave a comment.

Venester M. 
Rating:
5.0

Customer did not leave a comment.

Aron B. 
Rating:
5.0

Customer did not leave a comment.

aron B. 
Rating:
5.0

Customer did not leave a comment.

jerry M. 
Rating:
5.0

The 15' foot truck I rented operated and drove well., Truck was a little dirty so I washed it when I got home , all in all I was very satisfied with the rental . Picking up and returning the truck was very easy and convenient

Crescencio C. 
Rating:
3.0

Customer did not leave a comment.

Thryll D. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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