Lower prices
Stacey S
Customer Reviews for G & S 66
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Not to lie about the rentals
john tThe gentleman was very kind and attentive however, the drop off location I selected was changed. I am not sure if the system automatically changed it or not but I had to call and have the main UHAUL Customer Service rep change it back. There was a 5 mile difference in the locations.
Traci CIt’s all good. Dennis is very nice.
Stacey SThis location did not come up online. A location in Rebecca,Ga did but it does not exist.
JERRY KI just wish there had been one in my town. We have tons of places that rent U-Haul but there were no trailers like the one I needed.
AMBER SNothing
MARCUS RI noticed the safety inspection sticker was dated September of 2022. Gentleman at this location was very courteous and helpful. The truck was clean inside and out.
Mary RGood Service!
ANDREW SLocation was fine, but UHAULS website went down and delayed us over an hour when we had paid movers waiting on us. Overall, we lost $140 for their time, due to this issue.
Suzanne PReally not much
michael aI picked up a trailer explain to the gentleman that I was a single female pulling the trailer across several states alone. I asked him to make sure everything was in working order on the trailer. I left and when I got home I realized only the driver side lights weren’t on the trailer. Then on the way home I got from Ashburne Georgia to Crestview Florida and the tire started shredding. I called roadside assistance and was quoted 60 to 90 minutes originally then I was quoted 180 minutes five hours later they still were not there. So I easy trailer to a local Walmart to have the tire repaired where are the cost with $70And when I return the trailer to the Hammond Louisiana location they inform me that they were not going to do the refund on the tire after much negotiation and they did refund the tire I will never rent from U-Haul again.
Kathleen SHave the truck gassed up fully and actually have truck available at the location it was rented. Not to mention back passenger tire being worn way too much to feel secure for a 1300 mile drive
Michael HThe cab noise was a little excessive,.
Keith TAll was good
Torrence GHave correct information on the website. Better customer service and communication!
Monisha DParking lot was small and they had another large truck on site.
BRIAN GMake sure everyone is on the same page when it comes to the 24/7 pickup so the customer is not inconvenienced
Marcia GVery good people to deal with
Ronnie NTrailer had dirt at the door. The rest was OK.
Tom GA small selection, but the gentleman manning the location was very helpful.
Benjamin MWe have to wait 1 hour to got dolly because he take care his other business first
bhaveshbhai cThe facility was not welcoming at all. We drove an hour and a half to get there and have to wait more. He was one man trying to do EVERYTHING himself which put us and hour behind. His attitude SUCKED!!!! I will NEVER return back to that place of Bulls**t.
Kimshee GNo suggestions. Everything was fine.
CHARLES Gnice easy drop off, his office sure could use a bit of TLC, but hey, it was close and a quick and easy in and out.
Dayna JNo problems whatsoever. Very nice trailer. Thank you, Carl Fortson
CARL FDid not connect lights or check them. Said he didn't see light plug. It was right there. No help at all.
Nelda PVery helpful and friendly. Look forward to doing future business with Dennis. Thanks!
DAVID SJust right. Do wish a little bigger trailer was made. Also should have gotten a ramp for ease. Ceiling is short that we hit our heads. It's the only way to move though and I was thankful of the ease of picking up and dropping off
JACLYN LThis is the worst experience I've EVER had with this company! The agent didn't call me, I had to call them, the Uhaul was filthy & I got charged for what the prior person did! Go to Budget or Ryder...I will next time.
Marie MTurned in the truck two days early and asked about a refund for part of the money since we only had it for one day instead of three and the guy said he knew nothing about it
CHERYL RHowever, the person did not give a discount for coming to area to rent the u-Hal. As a customer not knowing that I suppose to check for scratches on the trailer or other damages before leaving. The Customers should be told of any damages or tag all damages before leasing to another customer even if the u-Hal is old or new.Especially if customer is picking up a u-Hal in another area and leaving with another u-Hal drop off.He didn't even go out to the trailer with me going around the trailer marking damages that was there already. Please explain that the customer can be charged for damages ,if the u-ha person didn't mark the damages in the first place before leaving the U-Hal with another Representative . Never want to deal with this area again customers need to be informed to keep them comming back.
BARBARA EThe owner was not there. I had to do my contract by phone. The employees working at location where not familiar with uhaul procedure. I was told twice they did not know about my reservation. It was very inconvenient to have to travel to this location to get a uhaul. :( It would have helped to have the uhaul brought to tifton by person.
SHEILA PI live in Albany, Ga. but had to travel to Ashburn, Ga. to get a truck. I guess I picked the wrong time of the month to move.
GERALD DService was great, truck was great
juston TVery nice man and very helpful will drop off here every time or rent from this location.
JAMES Lit was a good location and the people where very nice.
gregory feverything went well.no problems with service.
MIKE MIt was 30-40 miles away from Albany, GA when there is one less then a block away. Didn't know why they couldn't deliver the truck there. But all in all it was ok.
JESSE BVery helpful and good customer service. Trailer was hooked and equipment was ready to go.
PAUL TI was able to drop the u-haul off on Saturday but there was no place to leave key and I was still in the town and so I went back on Monday. They need to put a key slot to drop off key and put an address up so you know that you are at the correct location. I just saw a U-haul trailer in the lot was the only way I knew that I was at their address.
DEBRA HWe were pleased with the service received and even their help transferring our load from a trailer to the box truck. They got us back on the road quickly.
jerry rIt's a good thing I had such a good experience with the drop off location or I'd never even try U-Haul again!!!
elizabeth s