Customer Reviews for Furthermore Furniture Store
(U-Haul Neighborhood Dealer)

159 reviews

322 Signal Hill Dr   Statesville, NC 28625

(704) 761-6466

Office Hours

  • Mon-Sat: 8 am–3:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(704) 761-6466

322 Signal Hill Dr
Statesville, NC 28625

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–3:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The gentleman who helped us return the truck was very helpful.

karen hodge 
Rating:
2.0

U-Haul had to move me to a different location at the last minute with a much much bigger truck than I reserved. The truck would have been too big to fit in the apartment parking lot. Thankfully the owner of the location I was moved too did a great to help get a smaller truck. He was awesome. I’ve rented from U-Haul many times and always have a bad experience. Uhaul always makes moving more stressful than it already is. I Can count on a last minute U-Haul mess like clockwork. Wish there were a viable competitor. PS the app is an unreliable.

Tom Cameron 
Rating:
3.0

Customer did not leave a comment.

Dwight Wuertz 
Rating:
5.0

This U-Haul company and its Location really made my moving experience so more easier than I thought it would be I highly recommend them greatly.

Frankcine Johnson 
Rating:
5.0

Customer did not leave a comment.

John Mott 
Rating:
5.0

Casey was great

Zechariah Arnette 
Rating:
4.0

Customer did not leave a comment.

Andrew Weingarten 
Rating:
5.0

Always good at Furthermore Furniture. Good people and service. Highly recommend!

Jack Griffith 
Rating:
4.0

For the most part the vehicle was clean, the floor however had mud left on it and could have been from a previous renter. The vehicle was very sufficient for what we needed to use it for . The personnel were very nice and attentive to our needs. I would definitely use this location again.

Tomacina Douglas 
Rating:
5.0

You folks are great, and we really enjoy doing business with you!

David Kitchin 
Rating:
5.0

Customer did not leave a comment.

Jason Burton 
Rating:
5.0

Great job

Derrick Young 
Rating:
5.0

you were friendly and soooo helpful. thanl you for your help.

lessie everton 
Rating:
3.0

Customer did not leave a comment.

Carl Biddix 
Rating:
5.0

Nothing everything was great!

Adrian Caldwell 
Rating:
5.0

Mandy was very knowledgeable and helpful during my rental process. In and out in a timely manner. Simply above and beyond !!

jeremy arnettee 
Rating:
5.0

This is a good place to rent U Haul products from. They are good people who take care of you. Equipment always in good shape as well. Highly recommend!

Jack Griffith 
Rating:
2.0

Better customer service, not attached to personal cell phone, eye contact. Review and inspection of the equipment.- all this needs to be done. I wouldn’t recommend nor go here again

Kao ChouaYee Heu 
Rating:
2.0

There was no one at the location when they were supposed to be open. The parking area was tight due to other Uhauls being parked in odd locations.

Tom Boswell 
Rating:
5.0

Friendly staff

Donald Rammage 
Rating:
4.0

Customer did not leave a comment.

Adriana Ibarra 
Rating:
1.0

There was no cell service at the location so we had to drive up and down the street to complete the checkout process. There were also two pit bulls behind a fence that didn’t look like it was sufficient to contain them but they put the lockbox with the keys right next to the fence. I will not return to that location.

Randy Frantz 
Rating:
5.0

Customer did not leave a comment.

Brian Evans 
Rating:
1.0

Equipment was poor. 800 customer service had poor attitude

Caleb Valentine 
Rating:
5.0

Great service

JEFFREY Luxon 
Rating:
5.0

Customer did not leave a comment.

steve flewelling 
Rating:
5.0

Customer did not leave a comment.

James Dobson 
Rating:
4.0

Super folks to deal with. Very good rental transaction and fair pricing Will do business with this location again soon and would highly recommend them to others.

phillip davis 
Rating:
5.0

Customer did not leave a comment.

Troy Hagy 
Rating:
4.0

Customer did not leave a comment.

JOHN JONES 
Rating:
5.0

Customer did not leave a comment.

paula foy 
Rating:
4.0

Customer did not leave a comment.

Keith Steele 
Rating:
5.0

Customer did not leave a comment.

SHANNON KEATON 
Rating:
5.0

Great place and great customer service. Highly recommend. Thanks guys!

Jack Griffith 
Rating:
4.0

Customer did not leave a comment.

Nicole Coley 
Rating:
5.0

Great customer service. The lady that helped me was knowledgeable and professional. Will continue to rent from here.

Jack Griffith 
Rating:
4.0

Customer did not leave a comment.

JOHN JONES 
Rating:
5.0

Owner involvement was appreciated. This is a top notch. U-Haul location. I will recommend to Friends.

Thomas Norton 
Rating:
5.0

Extremely friendly staff. Very helpful and if I need to move anything will use them again. Thank you for everything. John

John Young 
Rating:
5.0

Customer did not leave a comment.

Scott Lackey 
Rating:
5.0

Customer did not leave a comment.

Jack Martin 
Rating:
5.0

Customer did not leave a comment.

Michael Lawson 
Rating:
5.0

Customer Agent/ Owner was above,& beyond 🤗

DOREEN STOLDOFSKI 
Rating:
5.0

Customer did not leave a comment.

Adrian Caldwell 
Rating:
1.0

Customer did not leave a comment.

robert coletti 
Rating:
5.0

Customer did not leave a comment.

john perri 
Rating:
5.0

Customer did not leave a comment.

Paul Cook 
Rating:
3.0

I was billed incorrectly. There is no excuse for this. Plus the roof leaked on the truck.

Kenneth Crome 
Rating:
5.0

Customer did not leave a comment.

Jonathan Grullon 
Rating:
5.0

Not a single thing thanks for your service

darsha fox 
Rating:
1.0

Location was understaffed and I had to wait an hour to get my equipment rental returned.

Nathaniel Guest 
Rating:
5.0

Great customer service at pick up and drop off (2 different employees) and user friendly experience. Quickly in and out of location and all documentation immediately emailed as agreed.

Traci Dalke 
Rating:
5.0

Customer did not leave a comment.

katherryn johnsons 
Rating:
4.0

Customer did not leave a comment.

JOHN JONES 
Rating:
5.0

Customer did not leave a comment.

Ray Little 
Rating:
5.0

Customer did not leave a comment.

JOHN MOTT 
Rating:
1.0

Truck was very muddy. Sun visor was missing. Representative was not well versed in hook up. First dolly lights did not work.

Carol Weygant 
Rating:
5.0

Customer did not leave a comment.

Jonathan Miles 
Rating:
5.0

Customer did not leave a comment.

Justin Wyrick 
Rating:
5.0

Lady on front desk was excellent, will definitely use this U-Haul again

Terry Baumgardner 
Rating:
5.0

Jeremiah was awesome.

Sherri Rosenwolfe 
Rating:
1.0

The equipment needs to be checked, I had to repair a tire on trailer due to a slow leak, and did not have good communication on drop off locations, was told one place and was called by another saying it was supposed to be dropped off at another. And I believe all U-Haul locations should help unhook trailers when people aren’t physically able to do it. Was a horrible experience all together.

JUDY JORDAN 
Rating:
3.0

Customer did not leave a comment.

Edna Mass 
Rating:
2.0

I was charged for driving 189 miles when I only drove less than 10 miles. Sunday night, after receiving an email of my receipt. I called the 1800 number and had to hold for 40 minutes before I could talk to anyone. I went back to the store Monday morning and Jeremiah at the front desk helped me figure out what the issue was. I'm still waiting to be refunded the money I was wrongfully charged for.

Dewain Clark 
Rating:
5.0

Customer did not leave a comment.

Sandra Clouatre 
Rating:
5.0

Customer did not leave a comment.

mark Goldman 
Rating:
5.0

They are absolutely wonderful here. No complaints whatsoever. Extremely nice, very professional and great communication.

MICHAEL SMITH 
Rating:
5.0

Convenient location & very friendly & helpful staff.

Preshus Goshay 
Rating:
5.0

Customer did not leave a comment.

Sandra Clouatre 
Rating:
5.0

Customer service is always good when I go there. I've rented a truck from there at least four times. Very satisfied with the service they give.

Benita Burnett 
Rating:
5.0

Customer did not leave a comment.

Scott Austin 
Rating:
4.0

Faster refund of deposit I still haven’t received it

Collins Simpson 
Rating:
5.0

Very nice people and great service!

Heather White 
Rating:
4.0

Customer did not leave a comment.

JOHN JONES 
Rating:
5.0

Customer did not leave a comment.

DANIEL TANNAHILL 
Rating:
5.0

Staff was very pleasant.

Graham Kidner 
Rating:
5.0

Maria and Mandy are very accommodating, each time we rent from them.

Zechariah Arnette 
Rating:
1.0

they need to communicate better I will not go back again

samantha jones 
Rating:
5.0

Customer did not leave a comment.

Roxanne Hall 
Rating:
5.0

Customer did not leave a comment.

SHANNON KEATON 
Rating:
5.0

Customer did not leave a comment.

Bobby Vaughn 
Rating:
5.0

All employees were very friendly and helpful. Van was clean and well maintained. Could not have asked for a better experience. Thank you!

Reanita Knight 
Rating:
3.0

Make sure the customer is not over charged without them knowing about it

Yvonne Wilkins 
Rating:
2.0

The person in the lot that was "helping" to hook up the trailer was not helpful at all. After waiting for him to get out of his SUV, He was too busy with his phone to care about the proper hook-up. I had to ask him if he wanted to check the lights after I hooked everything up. I double-checked the lights myself because I didn't trust him. Usually the people here are extremely helpful but this guy was not.

John Morris 
Rating:
5.0

none

kevin day 
Rating:
5.0

Customer did not leave a comment.

Maria Broos 
Rating:
5.0

All good. Will be back.

Jack Griffith 
Rating:
5.0

No room for improvement, the staff was very friendly and very helpful the truck ended up being perfect for what I was moving.

isaac valle 
Rating:
1.0

Provide the full and correct equipment.

Devon Hensley 
Rating:
5.0

Customer did not leave a comment.

April McGriff 
Rating:
3.0

The store was closed when I returned the truck so I had to put the key in the drop box.It was 1:30 so they should have been there. I wasn’t allowed to park my car in their parking lot so my daughter and I had to walk, down the road, in 95 degree weather to my car

Regina Seavers 
Rating:
1.0

Over charge me saying I didn't put gas back in when I have receipts I did

jose vazquez 
Rating:
5.0

Customer did not leave a comment.

Carla Moose 
Rating:
5.0

Great service. I've dealt with this particular location on three occasions.

Benita Burnett 
Rating:
5.0

Katie was friendly courteous and a pleasure to do business with. Excellent customer service!!!

ANGELA SHADE 
Rating:
3.0

I was supposed to pick up a uhaul trailer from the Shelton Avenue in Statesville. No one ever showed to open the store. Huge inconvenience. Thankfully the David Avenue location saved the day and had a ,smaller, trailer that was available. Katie was great and helped me out quickly and efficiently.

brad mundorf 
Rating:
5.0

Customer did not leave a comment.

Robert Guin 
Rating:
3.0

Customer did not leave a comment.

Kevin Phillips 
Rating:
5.0

They made it quick and easy to get me the right equipment for my move.

Bruce Davis 
Rating:
2.0

Stop canceling people's orders and making them drive an hour out of their way to get a truck

Ace Mann 
No reviews have been submitted for this location.

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