Faster refund of deposit I still haven't received itCollins S.
Customer Reviews for Furthermore Furniture Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Very nice people and great service!Heather W.
El cliente no dejó un comentario.JOHN J.
El cliente no dejó un comentario.DANIEL T.
Staff was very pleasant.Graham K.
Maria and Mandy are very accommodating, each time we rent from them.Zechariah A.
they need to communicate better I will not go back againsamantha J.
El cliente no dejó un comentario.Roxanne H.
El cliente no dejó un comentario.SHANNON K.
El cliente no dejó un comentario.Bobby V.
All employees were very friendly and helpful. Van was clean and well maintained. Could not have asked for a better experience. ¡Gracias!Reanita K.
Make sure the customer is not over charged without them knowing about itYvonne W.
The person in the lot that was "helping" to hook up the trailer was not helpful at all. After waiting for him to get out of his SUV, He was too busy with his phone to care about the proper hook-up. I had to ask him if he wanted to check the lights after I hooked everything up. I double-checked the lights myself because I didn't trust him. Usually the people here are extremely helpful but this guy was not.John M.
El cliente no dejó un comentario.Maria B.
All good. Will be back.Jack G.
No room for improvement, the staff was very friendly and very helpful the truck ended up being perfect for what I was moving.isaac V.
Provide the full and correct equipment.Devon H.
El cliente no dejó un comentario.April M.
The store was closed when I returned the truck so I had to put the key in the drop box.It was 1:30 so they should have been there. I wasn't allowed to park my car in their parking lot so my daughter and I had to walk, down the road, in 95 degree weather to my carRegina S.
Over charge me saying I didn't put gas back in when I have receipts I didjose V.
El cliente no dejó un comentario.Carla M.
Great service. I've dealt with this particular location on three occasions.Benita B.
Katie was friendly courteous and a pleasure to do business with. Excellent customer service!!!ANGELA S.
I was supposed to pick up a uhaul trailer from the Shelton Avenue in Statesville. No one ever showed to open the store. Huge inconvenience. Thankfully the David Avenue location saved the day and had a ,smaller, trailer that was available. Katie was great and helped me out quickly and efficiently.brad M.
El cliente no dejó un comentario.Robert G.
El cliente no dejó un comentario.Kevin P.
They made it quick and easy to get me the right equipment for my move.Bruce D.
Stop canceling people's orders and making them drive an hour out of their way to get a truckAce M.
El cliente no dejó un comentario.James B.
Great locationRay M.
Very nice people at this location. Very helpful and accommodatingMichael M.
El cliente no dejó un comentario.Johnny M.
El cliente no dejó un comentario.Alison W.
Great serviceDonald A.
El cliente no dejó un comentario.myana H.
El cliente no dejó un comentario.Tonya I.
Friendly, professional service.Regena S.
I can't think of anything that could make it better.Rose W.
El cliente no dejó un comentario.ROBERT M.
Please see previous comment.TAMARKION B.
The best customer service people I've ever dealt withkaren J.
El cliente no dejó un comentario.Bristol C.
Fast and convenient location. Great customer service. Mandy was awesome JEREMIAH A.
Everything was excellentyolanda M.
Upon arrival the representative was selling furniture out of the location I hinted I would let my girlfriend now and she suggested I call her in the representative like myself was African American or black my girlfriend is Italian and Caucasian and never did I mention her name to this representative however she proceeded to call my girlfriend â€œKarenâ€ and we definitely took offense to the situation I was actually waiting for this email to give this review . I myself as a black man in nc have never experienced racism and my girlfriend loves everyone it broke my heartMelquan W.
El cliente no dejó un comentario.ELLA B.
Vehicle is very old with major systems needing attention with service lights flashing constantly. Also, windshield had a crack in it and if I noticed it before I got to my destination, I would not have taken the vehicle. That crack is dangerous and I could have gotten a ticket for it for that very reason. The ONLY 2 reasons I would recommend is location and price.DAVID J.
Nothing! Great service and kind!SONYA C.
El cliente no dejó un comentario.Kelly L.
It was a pleasure to deal with these folks on our rentalLloyd E.
El cliente no dejó un comentario.SHELLEY S.
Nothing. The lady who works there did a 10/10 job she was amazing and deserves much credit for what she does!Noah D.
The app needs to update the hours that locations are open. I scheduled an 8am pickup but the location did not open until 9am. The employees at the location, however, were excellent at pickup and return.Julie H.
They were extremely helpful and knowledgeable.BRIAN B.
This was my 1st time using a uhaul service. This location made it extremely easy and convenient to pick up the unit and return it. Will use them again in the future if I ever need to rent one again!! Thank you for your excellent customer service!TAMMY H.
El cliente no dejó un comentario.MELISSA M.
I was originally scheduled to drop off at another location, but they were going to be closed on Saturday, so I was asked to drop off here. The place was easy to find and speaking to them on the phone, knowing I would be dropping off after hours, were friendly in explaining where to leave the truck and where to place the keys.Clarence M.
El cliente no dejó un comentario.DAMON H.
Great Overall experience,, needs to expand to have more parking. 5 star âï¸ 🌟 âï¸ âï¸ âï¸JEREMIAH A.
Absolutely Nothing!! Great customer service and friendly staff. Facility was very warm and inviting. JoJo the cat adds character to the facility very friendly and attentive seekingJEREMIAH A.
El cliente no dejó un comentario.JACK G.
El cliente no dejó un comentario.CHARLES W.
El cliente no dejó un comentario.DAVID M.
Nothing service was greatJEREMIAH A.
These ladies were very helpful and courteous. I would rent from here again.Teddy H.
Damn truck LOVED gas. 36 miles used better than 10 gallons of gasolineROBERT M.
El cliente no dejó un comentario.GREGORY D.
Nothing I was in desperate need of a U-Haul and this place was awesome the staff was so nice and made my anxiety calm down I didn't know I needed to reserve a uhaul I know the next time and will definitely use this locationMARY S.
when i arrived for pickup the store was closed, somebody eventually showed up to help me. the only trailer of the correct size was extremely old and had clearly been damaged and welded back together, the axle was stiff and binding for the entire duration of my rental putting undue stress on my vehicle. i'm extremely disappointed with this experience.Bradley H.
El cliente no dejó un comentario.XIOMARA G.
El cliente no dejó un comentario.DAVID S.
No comment here. I had a very good experience with the AT trailer and the folks at Furthermore Furniture were friendly and very helpful.JAMES M.
El cliente no dejó un comentario.james C.
Excellent overall experienceJeremiah A.
Honestly, I'm satisfied the way it is. Other than, maybe they could work on getting a wider variety of hauling equipment. But, this is the best place to rent your uhaul, dolly, hand truck, or even just need your stuff moved for you!! Awesome place with, BY FAR, the best prices!!KELLY B.
Very niceEDWARD F.
El cliente no dejó un comentario.Zuriel L.
More options for vehicles on location.Kenneth L.
El cliente no dejó un comentario.John G.
The truck had no fuel so the location owner ran it down the street to put some fuel in it; and charged me for the additional milage. The rental contract marked it at half tank, but it was not even close to it. I have pictures of the tank gage. When I returned it I filled it up to where it was before, to the left of the center line, and was charged $23.75 for 5 gallons of gas. I don't know why the guy is running a shady business, but it is giving Uhaul a bad reputation. I have rented Uhauls before and I have never had any issues. I would appreciate a call from a regional manager if they would like evidence of the terrible service. 718-360-7583gerardo R.
Los truck son muy viejos y necesitan ser mas organizados; a Ãºltima hora me cambiaron el lugar de recogida y de entrega; tuve que ir a 4 oficinas de U-Haul e ir tambiÃ©n a Walmart a comprar un equipo para enganchar de $45. El servicio en Kissimmee fue excelente; Felix fue muy amable y nos recibiÃ³ con una sonrisa. Fue lo Ãºnico excelente de mi experiencia con U-Haul.ANTONIO N.
Mandy Marek and her daughter who also works at the location was so helpful. I was a walk in. They were courteous explained my options and had me loaded quickly. I only needed a trailer for a few hours. The experience was one that I will most definitely use that location as my first choice now that I have move to the area. Sincerely, Pam Moore LumPamela L.
El cliente no dejó un comentario.PHILIPP H.
El cliente no dejó un comentario.MELINDA B.
The new owner was very accommodating, and I didn't have to wait long.Kenneth Z.