Comentarios de los clientes para Furniture & More

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Furniture & More

Clasificación general:

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DEBBIE J.
Clasificación:

Horrible, Horrific and absolutely worst experience! I called four times to confirm a trick. NO truck was available when I showed up! NO EMAIL OR PHONE CALL INFORMING ME! LAUREN, Manager of Transportation Center for Regional Indiana was the worst “Manager” I ever spoke with and currently waiting for Matt to call me with my open issue against her! She informed me she had all the power to decide who should rent from U-Haul and cancelled my order WITHOUT MY APPROVAL. She has no business in a “Manager” role!!!

Alicia R.
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El cliente no dejó un comentario.

Latoya A.
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El cliente no dejó un comentario.

Danisha B.
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El cliente no dejó un comentario.

James M.
Clasificación:

Everything was fine.

Abbey G.
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The customer service person didn't even come out of the building to check out the truck when we dropped it off. Just received a charge for an extra day that needs to be taken off.

KARIBETH T.
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Mike was extremely helpful and friendly. It was my first time to use this location. Will definitely use again.

Janelle W.
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El cliente no dejó un comentario.

Susan T.
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The manager was excellent ! He was kind

Stephen G.
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Dropping off was also quick and painless!

jordan T.
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El cliente no dejó un comentario.

Jennie B.
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El cliente no dejó un comentario.

Larry S.
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Appliance dolly requested via my reservation was not available.

mike M.
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El cliente no dejó un comentario.

brian C.
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El cliente no dejó un comentario.

Oscar L.
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El cliente no dejó un comentario.

Rita M.
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I elected not to have the insurance. I'm not sure how I was charged.

Nancy L.
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Clearer instructions regarding key drop location.

Aldon J.
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El cliente no dejó un comentario.

Maitland G.
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I know there's only so much that can be done about this. I reserved a 20' truck 10 days in advance for 1pm, but it wasn't available (due to another customer using it) until 9pm. I did get small discount, but it totally changed our packing/moving plans. If I had known it would take so long, I would have rather gone to a different location for the truck.

John L.
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The agent was very helpful! He was polite and knew what he was talking about. I will return to this location.

Benjamin L.
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El cliente no dejó un comentario.

Hamid A.
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El cliente no dejó un comentario.

Amy C.
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El cliente no dejó un comentario.

Elaine M.
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El cliente no dejó un comentario.

Andy G.
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El cliente no dejó un comentario.

brad C.
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Truck was in rough shape but about what I expected. Convenient location. Simple pickup and drop off.

Fayez A.
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El cliente no dejó un comentario.

ERICA B.
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Make sure everything works on the trucks

Larry H.
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El cliente no dejó un comentario.

Darrell M.
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El cliente no dejó un comentario.

Arica D.
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El cliente no dejó un comentario.

Paul M.
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El cliente no dejó un comentario.

Christopher L.
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Mike The gentleman from the location was outstanding. He made me feel welcome & I will rent from his location. 5stars Mike.

Florence W.
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I prefer this fast and easy contactless process to the normal process.

Stephanie O.
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El cliente no dejó un comentario.

Jill M.
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I will always go here, very good customer service

Donald G.
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The truck itself was omg spotless clean and locked great preformed very well for fuel economy but you can tell the front end needs to be repaired the shocks are out and on rough interstate roads its hard to handle bounces alot and the right front brake caliper is siezing up can hear it dragging

kyn S.
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El cliente no dejó un comentario.

Robert L.
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Gentlemen helping us was very nice. App would not let me self check in. Truck drivers side very dented and scratched. Dolly holder broke in truck. Inside back was dirty got my mattress black on top. Inside truck was dirty coffee and soda spills all over. Truck had a squeal wen it drove.

shaunella L.
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El cliente no dejó un comentario.

gleda H.
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El cliente no dejó un comentario.

Whitney Z.
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El cliente no dejó un comentario.

Victoria P.
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El cliente no dejó un comentario.

victoria P.
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Mike was amazing! Enjoyed renting the Uhauls from his place nice atmosphere.

Katelyn R.
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Several dash board lights were on. Check engine light, tire pressure, service tire pressure monitor. Mirrors were difficult to move.

John C.
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El cliente no dejó un comentario.

Gaige L.
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The approval process through the app for pickup is very slow. Spent close too 20 minutes waiting in the parking lot for that. Agent did not respond when I went through the chat. Adding pictures for things like cleanliness would cause errors on the app and not let me proceed unless I selected a different answer.

David R.
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Easy experience, nice guy to rent from

Oscar L.
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They just Need More Appliances Dollies!!!

donjanique Y.
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El cliente no dejó un comentario.

Frank H.
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El cliente no dejó un comentario.

Anuhea A.
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It's great!

Richard R.
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Upgrade and replace vehicles

Richard B.
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Owner of the location was nice, and the vehicle was in good condition. I would rent here again.

Scott G.
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El cliente no dejó un comentario.

Marsha H.
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Everything, was done very professional, like the usual u haul i do buisness with on pendleton pike. Will recommend this one to friends also....

Willie M.
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Nothing everything was great!!!

Karen R.
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The entire experience was painless and the manager was easy to work with on our immediate need for a rental truck. Thank you!

Nicola C.
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Was scheduled to drop the truck off at this location, received text messages with this address but yet had uhaul customer service telling me I dropped it off in wrong location.

janice S.
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El cliente no dejó un comentario.

Michael D.
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El cliente no dejó un comentario.

Chad B.
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El cliente no dejó un comentario.

Suzanne H.
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Perhaps provide a different way of obtaining vehicle key. I was unfamiliar with a storage fee facility padlock. There were two sets of possible codes to enter. I apparently did, )according to the gentleman I spoke with at this location when it was open for regular business hes) choose the right configuration ...but, was unable to open the lock. Call immediately for help. No one available. Called to cancel. Was told they could cancel but I would need to speak with manager of actual vehicle location Unable to reach manager when I called. Gentleman on location phone said they were refunding my charges. The charges were removed from my account and I was rebilled for total minus milage. Just under $50.00 for a vehicle I Icould not access. Would have understoof paying the $19.95. Not happy.Received no communication from actual manager though he had my phone number.

Rebecca B.
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Better communication from the operator of this location would be appreciated. He was very slow to help us and was very confusing in his instructions on how to get the key and which truck was ours. We were also not even given the correct size truck. He was insensitive to our time constraints. I also ordered blankets/pads and these were not available at this location. Next time I would like to be informed with more advanced time if my location has changed so I can prepare appropriately. I will not be renting from this location or from this operator in the future.

corey D.
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Nothing from what I seen. He was very informational and professional.

jim M.
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Outstanding Service in ALL area's

talisha F.
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Everything work out well. I will use this service in the future.

brittney S.
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El cliente no dejó un comentario.

Quinn L.
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El cliente no dejó un comentario.

MIchael M.
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El cliente no dejó un comentario.

Christopher M.
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El cliente no dejó un comentario.

Terry S.
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The front was covered with bugs and road debris but nothing to block the view for driving. The passenger door would not properly close and it sounded like I was in a wind tunnel when driving on the freeway.

Anthony M.
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I used the mobile drop off which was quick and easy.

Ronald A.
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The agent renting the uhaul truck was very professional and courteous. She took care of all details in a timely and professional manner

janet C.
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Great customer service! I was in and out in about 8 minutes. I definitely will go there the next time I need another U-Haul.

Craig B.
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Great professional service. Nice polite staff. Will exclusively use this location next time.

George D.
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El cliente no dejó un comentario.

Shaquia H.
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El cliente no dejó un comentario.

Robin R.
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Just keep doing a good job ad you are doing.

Dibri D.
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The suspension in the truck was really bad it made me sick to my stomach. My TVs and dinette Beveled glass were wrapped in pads and even had bungee cord to hold them. When we got To our destination we raise the door up on the back of the truck and all three of my TVs and the beveled glass top were damaged beyond repair. I hope the insurance I paid for will cover the damage.

marilyn H.
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I need to use u haul again but am afraid to do so. My debit card was hacked after using it. I only used it at this u haul location and fueling station to top truck back off. I think there should be a cash option.

Felix T.
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El cliente no dejó un comentario.

William M.
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The agent was very friendly, an worked to meet are needs.

Jeff F.
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I made a reservation by phone on a Tuesday for a must-move Saturday. My first call was almost complete when the employee told me I'd have to pick up at another location. As I neared the pick up spot on Saturday I called to say traffic was delaying me a bit. This employee said I did not have a reservation. We disagreed about this a couple of times, neither of us becoming loud. I pressed the person for assistance and he said "It's Saturday and lots of people are moving--we don't have a truck for you." We did this another minute or two. I pressed for a solution. He sent me to a furniture store that rents UHauls. The person there was actually great and the rental was fine. But overall UHaul customer service was terrible, uncaring, unprofessional. They sold my reservation because they were busy. Beware Indy area UHauls.

Angela W.
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El cliente no dejó un comentario.

Andrew S.
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The pick up via mobile phone is a disaster. There is no reason to have to go through all the hassle when you are on site and ready to go. The selfie, license photo, and back up contact could all be done in advance.

Erin A.
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El cliente no dejó un comentario.

Christine K.
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El cliente no dejó un comentario.

Delissa C.
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El cliente no dejó un comentario.

Eric C.
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pick up process took 5 minutes drop off took 5 minutes charges were exactly what they said they would be... Daily plus mileage plus fuel. What more could you ask for?

Richard P.
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El cliente no dejó un comentario.

Matt M.
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El cliente no dejó un comentario.

Michelle S.
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No ramp or appliance dolly and was not notified. Needed it to move appliances.

Michael B.
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El cliente no dejó un comentario.

MARY JO P.
Clasificación:

The truck worked well for a self-move from Indpls to NW Indiana. I reserved the truck online, about one week in advance, for pickup at another (closer) Indpls location. However, about 2 days prior, UHaul rescheduled pickup location due to 'guaranteed' reservation not available at original location. It's kind of like going to the airport to pickup a rental car that you pre-reserved, then being told figure out how to pick the vehicle up at another (off-site) location. Also, would advise that maximum achievable speed on I-65 was 65 mph and e.v.e.r.y.o.n.e. was passing! Thankfully, we arrived safely at our destination and had the truck returned same day in NW Indiana. Final advice: hire movers!

tina C.
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that was a great place to get my uhal

Chaundra N.
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El cliente no dejó un comentario.

tori A.
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El cliente no dejó un comentario.

Anthony C.
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El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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