Customer Reviews for Full Service Diagnostics
(Distribuidor de U-Haul del vecindario)

323 comentarios

13679 Manhasset Rd Ste 10   Apple Valley, CA 92308
(East of the Apple Valley animal shelter)

(760) 240-5108

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 5 p. m.
  • Dom.: 10 a. m. - 2 p. m.

Servicios en esta ubicación:

Contáctanos

(760) 240-5108

13679 Manhasset Rd Ste 10
Apple Valley, CA 92308
(East of the Apple Valley animal shelter)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 5 p. m.
  • Dom.: 10 a. m. - 2 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

VELIA V. 
Clasificación:
5.0

The people in this place were friendly, helpful and efficient. The smell of popcorn in the office was wonderful.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES H. 
Clasificación:
5.0

Best uhaul dealer in high desert great customer service.

JESSICA B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Matthew B. 
Clasificación:
5.0

they guy there went above and beyond what anyone would expect, the girls were nice too, but this guy went way out of his way to find me a truck and I cant even begin to tell you how appreciative i was for his help, so unfortunate i cant remember his name!! tall and skinny give him a raise!!

JOHN K R. 
Clasificación:
1.0

Na

AUGUSTINA D. 
Clasificación:
3.0

Online pick up did not work properly and caused frustration and confusion. Ended up redoing everything inside office with staff. I rate the online process zero stars. I rate the staff that helped me five stars. Corporate needs to get rid of their online system and just go back to working with people! The truck was great. We had no problems with it on our drive from California to Maryland.

Janice R. 
Clasificación:
5.0

Amazing customer service and great people. Would definitely be coming back here to rent again. Jessica is the best!

BRANDON R. 
Clasificación:
5.0

El cliente no dejó un comentario.

James J. 
Clasificación:
1.0

Equipment (dolly and moving blankets) were not available, even though it was reserved and paid for.

Dominic M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Renato R. 
Clasificación:
1.0

Went to pick up a trailer that was reserved and when I arrived I was informed it was broken. I had reserved it a week prior why would I not be informed on the day of? I then had to rent a truck and spend more money on moving.

ANTHONY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
2.0

Give them a refund if you can't meet the terms of the contract.

Jacob R. 
Clasificación:
3.0

El cliente no dejó un comentario.

GINGER S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Adam S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JORGE C. 
Clasificación:
4.0

El cliente no dejó un comentario.

VALERIE T. 
Clasificación:
5.0

Very friendly--someone backed up the trailer for me ;)

Jennetta B. 
Clasificación:
1.0

Have dedicated staff that work the uhaul rentals instead of running there own shop and train the employees on how to rent equipment and use a printer. Truck was patched together piece of junk that had no fuel below the empty line and insisted that it had to be that truck I rented even though there were plenty of other units available.

David P. 
Clasificación:
5.0

The workers were all very nice and professional. The truck ride was a little on the bumpy side. I would recommend to friends and family.

Pam S. 
Clasificación:
3.0

The U-Haul representative behind the desk wasn't very knowledgable. She made mistakes in dealing with my credit card data. The errors made if difficult to purchase insurance.

Thomas L. 
Clasificación:
1.0

SILL WAITING FOR HITCH HAD APPT FOR APRIL 27TH!!!

Charles S. 
Clasificación:
5.0

Nothing always great service the gals are very nice, friendly, get up in and out quickly, waiting room and office is always clean

LEANN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERICA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randall W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Schyler H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Engelberto C. 
Clasificación:
5.0

Very friendly and profecional service.

ROY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adrian M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Valerie A. 
Clasificación:
5.0

El cliente no dejó un comentario.

John K. 
Clasificación:
4.0

No recommendations for improvement, easy location to find, customer service very professional.

Andrea S. 
Clasificación:
5.0

The most friendly staff ever

Milinda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronaldo F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcos F. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEONARDO G. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Raylene A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert W. 
Clasificación:
5.0

El cliente no dejó un comentario.

donna K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian C. 
Clasificación:
5.0

Excellent customer service. !!!!

Mark R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DaShawn P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edwin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEX B. 
Clasificación:
5.0

Great Service

Brian C. 
Clasificación:
3.0

Truck was still hitched to trailer and upon loading, the top left wood slat was cracked that had blanket bag was attached to. And had to drive second trip because the tow dolly I had ordered was not available. Adding 300 miles to my mileage.

Scott J. 
Clasificación:
5.0

El cliente no dejó un comentario.

David A. 
Clasificación:
1.0

El cliente no dejó un comentario.

Lawrence P. 
Clasificación:
5.0

The Apple valley location was great and the customer service was perfect!!!! The original location in ontario was the worst ever!!!! They called me the day before I was to pick up my rental and told me they would not have what I need for my reservation. This was A very big deal for me as my plans were to leave the next day. There was effort to help me. They said if I want one there was one in apple valley or big bear and I needed to go go and get the equipment. This was the worst ever customer service I have ever had with uhaul!!!! I had to drive three hours out of my way to get what I had reserved!!!! This was very poor customer service!!!

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anna O. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT G. 
Clasificación:
5.0

I would say wash them when I got the truck it was dirty.

Simone B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniela M. 
Clasificación:
1.0

The customer service sucked and the lady was rude when I complained about how much money I losted, she didn't care, and I didn't need her too, I was just expressing my experience. I will never rent or go to this particular uhaul location. Ever!!!

Latrice P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Martha D. 
Clasificación:
5.0

The staff is so friendly and helpful will never go anywhere else!!! Toni the one in the office made it as easy and painless as possible. Thank all of you

JESSICA B. 
Clasificación:
5.0

If u bring the truck back with more fuel, should reduce the overall price of the rental. They shouldn't b able to keep the extra gas that u paid for, and not get reimburse. Not cool, but charge me for going over miles.... kind of a RIP off...

Deon D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry G. 
Clasificación:
4.0

El cliente no dejó un comentario.

rebecca K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maxinne V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marty B. 
Clasificación:
5.0

Best experience ever

Brian C. 
Clasificación:
5.0

Clean, fast and efficient.

Christopher S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Humberto L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pablo T. 
Clasificación:
3.0

I went 5 mi in the truck and they charged me 2.5 gallons of gas

Mark H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Elias Z. 
Clasificación:
4.0

The location was fine but the online service wasn't, I was basically forced to pay extra for the $14 insurance when the site said I could choose the $5 insurance. Everytime I tried it wouldn't let me move forward with the reservation unless I chose a more expensive insurance. A $19 a day rental turned into $80+ for one day PLUS another $40+ for a second day PLUS another $30 charge to my card after the truck was returned, 12hrs early.

Tina A. 
Clasificación:
5.0

The trailer had a lot of dried sand and/or concrete. The previous customers did not clean the trailer very well. Also noticed license plates light also did not work later. ther than that, the trailer was easy to use.

Hugo I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa G. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRACEY L. 
Clasificación:
5.0

Tell the office workers to be aware of their chatter. It was unprofessional. I didn't catch all of the conversation , but it had to do with working on a holiday. MLK It just made me uncomfortable that employees were complaining out loud. Just give them a word-they were professional other than that!

Cliff N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jerry Y. 
Clasificación:
5.0

Other then when I requested a truck and put it on hold a month in advance with a car towing device , the last day before I moved I got a call from corporate stating they could not do it at the location I was told it would be at with a conformation . So the lady from corporate told me I can pick up the truck at a new location and then go to Barstow for the other . I told her that is Unacceptable. She offered me more miles but no good as i ordered it over a month in advance. So I had to cancel and not move but put my stuff in storage. As a huge company I feel it was there responsibility to go get what I needed . Now that said I have used U haul for over 40 years . But I feel that I would have to find a company that is more together on things like this . Besides sending me confirmation on my order and on the last day telling me sorry .but you will have to be put out and go get it at 2 different locations . Just not proper Business . I don't think that I will be using you company again .

Joe F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Debra A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Deanna B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas P. 
Clasificación:
5.0

This location was open and helpful when my specified return location was closed with nowhere to park the truck.

anthony D. 
Clasificación:
5.0

Best customer service. She was awesome!!

Stephen O. 
Clasificación:
5.0

The people at this location are awesome... Very nice to work with.

Enrique C. 
Clasificación:
1.0

I recieved a truck with no gas. I am not saying low on gas... I mean NO GAS!!! I had to wait for the owner to run and get had in a gas can to give me just enough to make it to the station. The gas light stayed on until I put enough fuel in. I had to go out of my way to put fuel in the truck and be charged per mile in doing so. I am still scratching my head on how things like this happen when you manage fuel consuming vehicles as part of your business model and have no fuel. I don't recommend this experience, I have no idea if this is a normal occurrence as this was my first time doing business here.

Raynard C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reynaldo A. 
Clasificación:
3.0

Don't charge EZ Fuel for customers who properly refill your rental truck tank

Eric L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ATHENA N. 
Clasificación:
4.0

The customer service was fantastic!

Elliotte F. 
Clasificación:
3.0

I think someone should walk around and check the truck with you when picking up.

Timothy F. 
Clasificación:
5.0

Service was great. Fast process. Receptionist was very nice.

Valerie H. 
Clasificación:
4.0

they were fine, but obviously not rented dolly in awhile as weeds were growing through it. That said I tried to rent on last week and UHaul Corp screwed us , no one way avail in all of Apple Valley or Surrounding areas yet places hav them sitting not being used.

Karyn K. 
No se han enviado comentarios para esta ubicación.

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