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JAMES S.
Customer Reviews for Full Service Automotive Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great company to work with. Very much appreciated!
Jerry D.Everything was great,
Bryan B.Everything and everybody was great,
Bryan B.Online drop off was easy! Location was great but we dropped off in the dark and finding a good place to park was a little hard. They had uhauls on one side of the building but the lot seemed pretty full. More signage on where to park would be super helpful.
Tandra P.Nothing great service.
Scott W.This was the most pleasant experience of the whole day. She was welcoming, knew what she was doing and got it done. Her attitude and can do attitude improved the whole moving experience. I can't say enough good things about dealing with her and U Haul.
William S.Pleasant people to work with…. Would definitely use again
Deanna M.Drove the truck over an hour away. Truck was riding rough. I got the truck with 1/4 of a tank of gas brought it back at almost at half and was charged $2.75 because I went over .4 miles really! Just dropped $295.00 to rent it and $60.00 worth of gas. I hope that $2.75 keeps you a float. Will go Penske next time.
Jon A.Great customer service - highly recommend this Columbus location.
William S.Very nice, fast service.
James S.Customer service wasn't great, lady on phone when setting up the payment wasn't very nice and had to call the customer service line to ask something and waited on hold for an hour and then got hung up on and then the online self drop off process tried to charge me extra for gas that I did not use
taylor S.I have rented uhauls many times over the years. I have run into some grumpy dealers but this was by far the most friendly and helpful location. I was met with smiles and even though it was raining steadily they did everything to make sure I had a good experience. I would go out of my way if I was treated this well every time I rented a uhaul.
Timothy H.Everything was fine but they didn't put the moving blankets I purchased in the truck. Hopeful they don't show up on my bill.
Ashley B.I rented the Uhaul for Parsons Kansas yet had to drive 35 miles to a different town at the last minute to pick it up.
Mark C.