El cliente no dejó un comentario.Edward A.
FTS Trailer Sales
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Robert N.
Everything was great. It was exactly what we needed it for!!SUSAN W.
El cliente no dejó un comentario.Jamie M.
The gentleman that helped me out was amazing and did a wonderful job I will be going back through him moreNathaniel B.
I thought the charge for dropping the trailer at the intended destination was ridiculous when I was done. For that reason I hope I don't have to use your equipment againMarion M.
El cliente no dejó un comentario.Roger A.
El cliente no dejó un comentario.James S.
We wanted to pick up in McPherson and that didnt work out. The man working st the uhaul place was elderly and struggled with the reservation and were we already running late due to the puck up location changing.Dan F.
El cliente no dejó un comentario.Cary N.
We have used the U-Haul trailers before in the past to help deliver and pick up our election equipment for our elections. We have always had great service. We normally request three of the 6x12 cargo trailers and rent them for three days. This gives us plenty of room in the trailer to maneuver stuff around and keeps our election equipment clean and secure. We have never before in the past had trouble with this arrangement. I rented this equipment two weeks early to give the company enough time to arrange for the trailers to be at one of our locations and available. Normally I receive a call the Friday or Saturday before the election to let us know the pick up location(s). I never received a call so we happened to be here the Saturday before the election and I called the scheduler to find out our pick up location. I was told our pick up location was 45 mins away. On a day that everything is timed and planned out already an hour and a half delay there and back is not an option. I was told the only available option was a 4x8 trailer until 11:00am, then a 5x8 trailer would be available. These trailers were not big enough. We ended up making it work but it was a huge inconvenience, and ended up taking almost twice as long with a lot of phone calls to get it done. Another problem was the rental location. The guy at the rental location had no idea what he was doing. What usually takes 15 to 20 mins to finalize paperwork and pick up the trailer took 45 mins. Again when timing is a factor that is another huge inconvenience. I hate to complain but I was just very disappointed with the service we received this time. Sincerely, Reno County Electionsalisha J.
El cliente no dejó un comentario.Dennis L.
El cliente no dejó un comentario.Michael Z.
El cliente no dejó un comentario.Charles S.
El cliente no dejó un comentario.Bill R.
I was very satisfied. I had tire problem and they took care of it . Very efficient and got me ready to go the next day. Thanksben H.
Friendly and helpful and everything worked as planned. Thanks for your assistance.Maynard Y.
El cliente no dejó un comentario.Sharon H.
Super friendly and helpful! Made sure I was all set up with everything I needed. Really appreciate the help!emily S.
The only thing I noticed was later after I had left was that I was charged for the insurance and when I reserved it I had declined that. When I picked it up I wasn't asked about it, and didn't notice it was added until after I had left.Drew K.
El cliente no dejó un comentario.helen B.
El cliente no dejó un comentario.scott E.
When I put the reservation in the uhaul website it was actually for a different location in the same area. So, when we got to the actual place, it was already after closing time. Thankfully he was still there so he helped me out because I did not know how to do the 24 hour reserve.Cassondra L.
Utilized the 24 hour drop-off.Richard H.
El cliente no dejó un comentario.bev M.
Took an hour to pick up the truck. Was told it had 3/4 tank and it was empty. Owner admitted they knew it but forgot to fill it. Trucks were in back of location. Was given key and pointed in direction. Had to check the truck over myself.Larry K.
El cliente no dejó un comentario.James M.
El cliente no dejó un comentario.NITA G.
El cliente no dejó un comentario.Rana A.
rate was suppose to be 29.95 x 2 THE RENT WAS 89.95, WHY?Robert M.
we dropped truck after hours and did not get to meet anyone or see the facility.Cynthia S.
The trailer seemed ok but pulled like one twice it's size. I rented the same size and pulled it to the same location with the same truck a year ago and that trailer pulled much easierdustin M.
Windshield was broken in 2 places. Owner of the business was incompetent. I reserved a truck at a different location and only found out by mistake that my reserved truck was at this location (another customer had the same issue).Michael T.
The truck rental was driven nicely.James P.
El cliente no dejó un comentario.Marylyn M.
El cliente no dejó un comentario.Steven P.
Had a flat before we even left the destination and wasted two hours for road side to get there. Then they told me if I turned in the same day I would get refunded for my additional day I did not want and turns out this locations couldn't give me my money back.Arlena B.
El cliente no dejó un comentario.Erika R.
El cliente no dejó un comentario.Richard H.
El cliente no dejó un comentario.Deborah I.
El cliente no dejó un comentario.JEFFREY S.
Would not recommend any location do to B S in Colorado.Gary H.
El cliente no dejó un comentario.Gina B.
El cliente no dejó un comentario.Tim B.
Truck and equipment need to be better maintenance and cleaning. Facilities need to be cleaned up better.paul C.
Very good experience. Staff was friendly and efficient.Mark S.
El cliente no dejó un comentario.Derek S.
l asked to rent the trailer for two days . there was a miss order when l picked up trailer at the original location .l had to go to another location for my order to have the trailer for the two days as l requested. l know the timing of my trailer use was a very very high use time frame but l was not as happy as l have been in the past. thank you for letting me use your trailer.....Joe N.
El cliente no dejó un comentario.Phillip D.
The guy was rude and kept putting my card on the counter and wouldn't look at me! He had other trailers, but decided to to give me the damaged trailer and put stickers on it to allow the drop off location to know that it was damaged! He wouldn't help out the car on the tow dolley! I wouldn't use this place again! I pulled a damage tow dolley over 800 miles when I shouldn't had to do that!ever S.
El cliente no dejó un comentario.Michael B.
We dropped off the truck after hours and had no contact with anyone.willard M.
Let's see where should I start we made a reservation at one location went to pick it up not only did they not have my trailer but they called to cops on me when I told them to find one like there customer service center said they would never yelled or used foul language then they messed up my billing can't give me a correct receipt and gave me a $50 refund on a over $600 bill all for the trouble are you flipping kidding just a FYI uhaul his will be going up the chainRegenia B.
We dropped it off after hours, so did not relate to anyone.willard M.
El cliente no dejó un comentario.Ann S.
El cliente no dejó un comentario.Kimberly A.
Need to have a truck in our town and not have to drive 136 miles round trip out of the way! Especially with two u haul location in town! And not given enough miles to cover the extra miles we had to drive! Personnel did not help us load the appliance dolly and the pads!Marvin S.
El cliente no dejó un comentario.Eugenia B.
El cliente no dejó un comentario.JO W.
El cliente no dejó un comentario.Gene G.
El cliente no dejó un comentario.CINDY P.
I was given a truck with no fuel, but told it was a quarter of a tank (literally ran out at the gas station ). The truck was muddy, bug covered, late being returned and full of broken glass. We were advised not to bother checking it out as it was all ok, including the cab full of cigarette butts! We were shorted padding we paid for because all they had was open packages. The KC service sent our reservation to the wrong city (30 miles away) until I had it changed and was still for the wrong vehicle until the local dealer got it corrected.Robert H.
El cliente no dejó un comentario.jeff Z.
El cliente no dejó un comentario.Timmi M.
El cliente no dejó un comentario.sanford R.
Location was closed; we left truck & keys in drop box..Kathleen E.
This location was great, but not the one we'd scheduled to use. Communication is pretty terrible in your company.Ian T.
I always get outstanding service at FTS in South Hutchinson, KS.Amber T.
El cliente no dejó un comentario.Brock H.
The computer system had trouble processing my order, so there were long delays in picking up my equipment and dropping it back off. Frank, at the location, was super helpful in getting it fixed, thoughAdam R.
El cliente no dejó un comentario.patsy W.
El cliente no dejó un comentario.Beverly H.
My tow trailer wasn't equipped with electrical hookup. The gentleman who helped me didn't hook up the electrical wiring. I found out about it later when I got home. The place was 85 miles from my home.Daniel E.
I will not use U-Haul again as I had to drive over 70 miles just to pick up a truck to use. Then when I did the truck had not been cleaned as it should have been.Jill W.
El cliente no dejó un comentario.Autumn B.
nothing at this location, but some other locations I would rate average or below !erwin H.
El cliente no dejó un comentario.Dorinda C.
El cliente no dejó un comentario.Jerry B.
El cliente no dejó un comentario.david B.
You gave us a trailer that had a low tire that did go flat.Peggy C.
El cliente no dejó un comentario.PHILIP S.
El cliente no dejó un comentario.ADAM W.
El cliente no dejó un comentario.BOB S.
El cliente no dejó un comentario.HALEY D.
No problems with pick-up. Equipment was at the location and was a new unit.CHAD M B.
El cliente no dejó un comentario.KEITH G.
Trailer was dirty. I also rented a dolly and he never gave me it. I've been charged for it I would like my refund.Justin S.
Double check milage before pickup....I did not agree with how many miles they said I drove. I KNOW I did not drive as many as I was charged for.Melissa G.
El cliente no dejó un comentario.SARAH P.
El cliente no dejó un comentario.LELAND P.
El cliente no dejó un comentario.MICHAEL G.
If you are saying that I owe you an additional $42 you are nuts! If anything, you owe me money back. Picked up the tow dolly a day late, because it was not available, Turned the truck in 11/2 days early. What the hell are you talking about late payment? I expect refund immediately. Walter EwersWALTER E.
Trailer was not there on time, this set us back and had to send other people on ahead of us. Then I had to load it myself because it was late. Not going to use UHaul again!MAX V.
El cliente no dejó un comentario.Chris N.
The owner went extra mile to make sure we could drop off on time. He was very helpful. We appreciate it!Mike B.
El cliente no dejó un comentario.DEBORAH M.
El cliente no dejó un comentario.jeff F.
first i made an appointment to pick up in Kingman kansas then the day i went to get the truck i had to drive to this location a half an hour away get there and there is no appliance dolly and i asked about the money guaranty was not valid at his location and i could try to find an appliance dolly at another store because the obe he had was his personal one. i will be moving again in the next 6 month's and will not be using u-haul. i also was reading my paper work after loading half the truck in the rain and i read that there is damage to the box and it might leak water this would not be a big deal except it was raining at this time the dealer did not tell us about the problem with the box i remember my parents using u-haul in the 80s and early 90s when the trucks were pieces of shit and falling apart and breaking down all the time and it seems like u-haul wants to have that reputation again.MALCOLM G.
El cliente no dejó un comentario.Richard H.
El cliente no dejó un comentario.james S.