Comentarios del cliente para Ft Myers Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Ft Myers Self Storage

Grado total:

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Don P. en

Grado:

El cliente no dejó un comentario.

Janet W. en

Grado:

Office staff was very friendly and helpful. Truck was a little rough but did have high mileage so I wasn't too surprised. Glad I did not have to pull a full load.

Alfne F. en

Grado:

Just go out of business.

John L. en

Grado:

First of all the location of the pick up was not the location but I requested I also did not get a message as to where to pick up the vehicle until an hour and a half after my scheduled pick up time after which time I have gone to two other U-Haul stores to attempt to find it. When I finally did pick up the truck the tank was empty I only made it five blocks before I had to walk another 10 blocks to get a 5 gallon can of gas to move the vehicle vehicle also was full of dog hair and empty water bottles

Paula S. en

Grado:

El cliente no dejó un comentario.

Anthony D. en

Grado:

Cleaner location

Peggy L. en

Grado:

She gave us wrong information costing us an additional $88.09 in charges that could have been prevented!

Crystal M. en

Grado:

El cliente no dejó un comentario.

CARLOS Q. en

Grado:

El cliente no dejó un comentario.

Michael T. en

Grado:

The operator at the storage unit it's definitely not a morning person, LOL. The inside of our truck was clean and neat and everything worked. The outside of the truck was tore up because of other people renting and not taken care of the truck. I overall experience is a 4 *, and I will rent from them again when I have to

Devon N. en

Grado:

El cliente no dejó un comentario.

Jodi J. en

Grado:

Rockell was VERY GOOD and helpful!!!

Jerry S. en

Grado:

El cliente no dejó un comentario.

john P. en

Grado:

El cliente no dejó un comentario.

Willie O. en

Grado:

This location wasn't the original location. The original location charged my account AND THEN discovered that the trailer was missing. It took a long time to get the issue resolved, but the 2nd location took care of it. The confirmation of the location of the trailer should have been confirmed 1st and then I should have been charged. The professionalism and effort made by both locations to resolve the issue was exemplary.

john P. en

Grado:

El cliente no dejó un comentario.

Courtney S. en

Grado:

Excellent service overall

Pete W. en

Grado:

El cliente no dejó un comentario.

FATIMA C. en

Grado:

El cliente no dejó un comentario.

Donna P. en

Grado:

I ordered and paid for a dolly, but was never given one. Now I'm trying to contact customer service which is proving to be a nightmare loop with a website that gives me a phone number and when I call it is an eternal wait which tells me to go online every 15 seconds with very annoying music.

SHARON H. en

Grado:

Dave the owner and mike were great!!! I would recommend this location to every one. Thank you to Ken the area field mgr. for getting me taken care of.

James E. en

Grado:

I asked for a different location that opened a 9 am but was closer it was changed to another location . that would have been my last choice. after you allowed me to reserve first location. we know the community not a preferred location I would have driven further. uhaul has done this several times to me it is frustrating.

HEATHER S. en

Grado:

El cliente no dejó un comentario.

Caleb S. en

Grado:

El cliente no dejó un comentario.

Amanda B. en

Grado:

El cliente no dejó un comentario.

Michael S. en

Grado:

Location was very difficult to find (even with very good GPS). U-Haul seems to be secondary to primary business.

Larry J. en

Grado:

El cliente no dejó un comentario.

Ron R. en

Grado:

El cliente no dejó un comentario.

Joseph H. en

Grado:

El cliente no dejó un comentario.

robert W. en

Grado:

more U-Haul signage for location

RHONDA H. en

Grado:

the man checking me in was new, he did a great job but was a little slow. He had another man there to help and he knew what he was doing and only helped when needed, which I thought was the right thing to do. I have alot of patience but some people don't. I think the both of them did thier job well and checked me in and out perfectly.

deb A. en

Grado:

El cliente no dejó un comentario.