Jacob D.
El cliente no dejó un comentario.
Comentarios de los clientes para FSB Auto Inc
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Testimonios de clientes recientes de FSB Auto Inc
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
OLAN M.
Nothing
Sam J.
Pleasant customer interaction; pick up process was quick and thorough;
YUNIESKY C.
Servicio de excelencia
MAURICE B.
I was quoted a price of $15 for the day. Before I returned the trailor, I washed it totally clean. It was at least as clean when I returned it, as when I picked it up, if not cleaner. So my quoted price of $15 became $36. Will go somewhere else next time!
CHARLOTTE L.
Nothing, great service.
ALCHELCIA G.
Everything was good everything was up-to-date everything was up to Part
Lloyd C.
Used the mobile app without any problems. They had the vehicle set aside and easy to find with the equipment requested.
RAYMOND F.
The people at this location were friendly and efficient courteous and helpful. The parking lot was a mess but that's okay. I wasn't renting the parking lot.
Joseph P.
These people are very helpful and friendly.
rafael S.
Nice saff ,friendly service
RANDY JOE O.
N/A
DEBBIE B.
More great smiles thank you!
Carly R.
I was charged $29.00 for the gas tank being ever so SLIGHTLY under 3/4 of a tank.
Katherine A.
Thank you as f red f re
BEATRIZ H.
Staff was great and helpful
Sarah L.
There was excessive noise in the leaf springs and I called with some Concern. They sent someone out to check the trailer and was told everything was good, mgr came latter and lubricated the springs and reassured all was OK. And it was, great trip.
ALFRED S.
No runs, no drip, no errors! Great place and very helpful!
LEONA D.
Very nice people
STEVE V.
Everything went smoothly. Service was top notch. A+++
John H.
Ac in truck went out mid trip
Mark W.
Website Check-In had problems. I had to call the national number to return vehicle after hours.
PAUL F.
It was fine! Just crowded with car repairs
LLOYD C.
The UHaul app asked for more confirmation information than I was prepared to give sitting in a parking lot ready to pick up the truck. The information it sought I had already input in the website a week before. Fortunately after I gave up on the app, the folks behind the counter at FSB auto were able to help. It would be helpful if the app didn't ask for additional information during pick-up, or at least warn us about that in advance.
ANNE B.
Loved the business
JAMES BRADLEY C.
Service was excellent, friendly, and quick. A real pleasure to work with and would use them again for my moving rental needs.
Tica M.
FSB is 100% great. Appreciate them VERY MUCH!
JASON B.
Truckshare 24/7 reservation for 7:30am. When I arrived and tried to do pickup through the app, it said we had to wait until the store opened at 8:30am for hand delivery. This set the start of our moving back. Also, when using the app to return, I got to step 4, took a picture of the location of truck, hit continue, and it went back to step 1. We had to hand delivery the keys...thankfully they were still there since it was after hours.
CASEY D.
Very friendly and fast nice people
KAREN R.
Keep up the great service!
DAVID L.
Quick and easy experience!
beth K.
Excellent customer service. Thx for the help getting lights working!!
Steven F.
Renting was relatively painless and efficient. I was surprised by how quickly I was on the road. Good job!
Steve V.
No improvements suggested.
ROBERT JASON R.
Had some issues with the app recording the wrong mileage and not accepting the pictures during truck pickup. Had to dispute the charges as it showed I drove 329 miles when I really only drove 22. Just a heads up to your tech team to know this is going on with the mobile app.
Lauren P.
Customer service was not good. The lady was rude!
Randall H.
Very friendly and courteous service. I arrived at 12:02 and was on the road at 12:10. Thank you for your service.
Zachary S.
The truck was filthy on the inside of the cab and the rental trailer looked very old and had holes rusted through.
Charlie H.
Nothing
Robert M.
Make your website you join easier to join. I got to the place to put in username and password. The username you said to use my phone or email address but no place to create a password?? At least I never found it. So the lady at the office helped me and she was kind and fast and easy to work with.
Kimberly J.
Windshield wiper need replaced, I was over charged
SALVADOR M.
Thank you for your service
Mark S.
Need to check trailers .I rented a 16ft and the dam thing leaked and ruined a mattress and so.me paintings
ROY F.
There is nothing to be done! My experience was a VERY professional experience! FSB really knows how to treat there customers!
Kevin P.
The lady that worked with us at the counter was very helpful and accommodating. We would definitely use this location again.
arriba