Everything was good, helpful, friendly people to work with.
Ernie L
Customer Reviews for Fruitland Hardware
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everyone was very professional to work with
JERRY HVery friendly and helpful, very nice customer service.
TRAVIS GI received a text from Uhaul stating that I hadn't returned my equipment and I was being charged late fees, even though I had returned the equipment three days before on the day I was supposed to. I spoke to a Uhaul representative and she was going to contact the place I delivered the equipment. I am waiting for someone to call me back to have charges removed from my credit card. Horrible experience. Very disappointed.
Melaina BVery friendly I would use again
Ed HThey were extremely helpful & friendly. Answered all of my questions and made sure we had everything we needed.
Carrie PSteve was friendly and there was no waiting
George DSteve and Pat were extremely kind and helpful. I would definitely rent from their store again!
Sara DCustomer service was EXCELLENT!
Brenda BVery friendly & happy staff.
Linda MDid the on-line pick up - went very well. Nice newer, clean truck.
Terry SThe staff at Fruitland Hardware was wonderful. They were so helpful and caring.
Margaret GOnly had to move 2 1/2 miles. 10 foot truck that we got was to small (had to make several trips) , but 26 foot truck was way to big bc the street I moved to was tight.
Teri BSteve was very pleasant and helpful.
toni vHighly recommend
Jeffery BThe owner where I turned in the unit was a very friendly knowledgeable man. Very helpful.
Brittany CThe gentlemen who helped did a very good job in getting disconnected
Donald BNice and helpful guys!
Robert WGas tank was barely a 1/4 of a tank. We had a lot to do in little time so having to add gas before leaving town was frustrating.
Gina SNothing, it was great. Maybe have a light by where the uhaul keys are dropped off.
Renae MI see nothing to improve at the Fruitland location the folks there are wonderful help you with a smile and make sure you are well taken care of excellent experience will definitely go there again
KELLY JThe employees at Fruitland Hardware have been so kind and helpful. Very prompt. It was greatly appreciated!
Allison WMy experience with Steve at Fruitland Hardware in Jackson, MO. could not have better. He went the extra mile to make sure I got what I needed, when I needed it and supplied me with some additional miles. Give the man a gold star!
Dave PThe truck was leaking power steering fluid upon arrival at the pickup location. The gentlemen working there were very kind and attempted to fix the leak. They worked quickly and kept us posted on what they were doing. The leak was not their fault at all so we don’t blame them, but it would have been nice if whoever had sent the truck had found it first.
Allison WVery good customer service!
Jason LThe trailer needed new tires, so they got them put on immediately and we were able to hit the road. Best customer service ever!!
Dani DAgent Was Excellent To Work With. 5 Starsp
ANDRA JConvenient location. Everyone working here was helpful and friendly. Great group to work with. 3rd time in 3 months I've rented from uhaul to move my children to and from locations. Checked in online, and in person. Will definitely come back again.
Joe PThey do an excellent job with customer service and communication! A+
RONNIE WThey are very helpful and polite. A good place to do business.
David KGreat customer service and great personable atmosphere.
David KMost helpful, return was easy and fast.
Wade PThey are always very helpful friendly.
David KThis location does a great job! Will definitely recommend them to a friend.
DAVID KThis location was very friendly and easy to work with. I will start renting truck from this location. Easy checking truck out and easy checking truck back in
Stephen BThis location is great. Very personable and helpful. If I decide to use U-Haul in the future I will be working this location.
David KGreat job
shauna wAgain, this location was very good and answered all questions thoroughly.
Larry DThis location is there best. Steve is a great hardware store owner he has the market cornered on customer service. His staff is the same.i will always use this location
shauna w.
CLIFFORD MExcellent location, friendly staff.
ANTONY BVery nice guy went out of there way to do everything they could do get me what I needed and to get me the best deal ever
Charley NNothing. The pick-up location was very helpful and friendly.
JOSEPHJAMES VThe drop box for the key was not in an obvious spot and I had to go back a second time to leave the key. The gentleman working there said it was going to be attached to the bldg so it could be easily spotted.
Michelle EThis was hands down the best uhaul rental experience I have ever had. The guys at fruitland Hardware were amazing, kind, and went above and beyond to make sure I had an excellent moving experience. I will drive extra and pay extra to use their service for future rentals.
Lucas CGreat attitude, helpful and great to deal with in all aspects.
RANDAL NEasy drop off. Great staff. Highly recommend.
KARLTON M