Experience was great, but the address Uhaul sent me was incorrect. For some reason it sent me to, 3002 Governors Dr SW but the correct address is 3002 North Memorial Pkwy. The Uhaul manager was extremely helpful and called me to explain the correct directions.Jacqueline S.
Customer Reviews for Fruition Charitable Arts 2
(Distribuidor de U-Haul del vecindario)
Huntsville, AL 35811
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9:30 a. m. - 5:30 p. m.
- Sab.: 9:30 a. m. - 2:30 p. m.
- Dom.: 1 p. m. - 5 p. m.
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
everything was fineKENNETH G.
El cliente no dejó un comentario.Brandon W.
El cliente no dejó un comentario.Edwin W.
No one was available at the location or by phone. We had to drive to another location to get assistance with the pickup.David T.
Awesome service, quick response & always available for my last minute needs.Allyson H.
The owner was very rude and very unprofessional. He really needs to learn about customer service. I will never rent from his establishment again.Yolanda S.
Great rental experienceCHARLIE D.
Have the guy running the location actually be there.Brandon S.
El cliente no dejó un comentario.brandy F.
El cliente no dejó un comentario.Johnny B.
The opening time for this location is wrong on your website. It says 9:30. We were ready to return earlier but waited. The representative was extremely helpful.Dex E.
Nothing, he was awesome.Philip W.
El cliente no dejó un comentario.Dujunia M.
El cliente no dejó un comentario.DE J.
El cliente no dejó un comentario.Davida W.
El cliente no dejó un comentario.Amy S.
El cliente no dejó un comentario.Travis L.
El cliente no dejó un comentario.Ashanti S.
El cliente no dejó un comentario.Steven L.
El cliente no dejó un comentario.Patrick M.
El cliente no dejó un comentario.Austin R.
Brian/Bryan (sp?), the owner was absolutely awesome. Very personable, friendly and professional. His location was on the other side of town from where we live but from here on out we will be using his business even if we have to travel a few extra minutes! Thank you so much for being so lovely and helpful and getting us on our way safely ??Michele W.
Hand written sign on door with phone number & â€œBryanâ€, but when number was called received message that mailbox was full. No personnel were present at the drop off location on a Friday early afternoon. Would never recommend this location.Jerome L.
El cliente no dejó un comentario.Roderick D.
Very professional and on time. I definitely will rent from that location again.Jerika O.
Charged more than agreed upon, also charged insurance I didn't ask forMichael N.
Professional and friendly service.Mark H.
A more easily understandable itemized receipt. I was told roughly 104 at check out and the. Recieved another email for an amount around 70 that included some of the things I had already "paid for". Besides that the experience was great.peter D.
El cliente no dejó un comentario.WILLIAM H.
This location did not open until 12 noon and had two customers waiting when I arrived. I don't think that I should be charged an extra day rental because the location had a back up of customers and it was after 12 noon before they could accept the trailer.Gary W.
Easy and fast pickup with friendly helpful service.Anthony F.
My bill is incorrect and I have been overcharged by the drop off location.Mandi K.
Bryan was very helpful!HEATH G.
I got charged a $20 hookup fee. In cash. Couldn't have it added to my bill, and said it was a new policy. I don't believe this is a new policy, but if it is it should be able to be added to my bill. I had to go to the ATM and pay an ATM fee to have it hooked to my vehicle because I couldn't lift it myself.Destiny C.
Everything was great. They were very knowledgeable and personable. Brian made sure everything went smoothly. Will definitely come by when neededJasmine F.
Excellent customer serviceKenneth R.
Excellent service!WESLEY S.
El cliente no dejó un comentario.Nathan E.
El cliente no dejó un comentario.Heather L.
Provide correct information,Cassandra T.
El cliente no dejó un comentario.Susan P.
There was no one at this location when I arrived to unload the trailer. I didn't want to just drop it off and leave it. There were cleaning people there who called the owner who came back about the time I had the trailer parked. He was very apologetic for me having to wait and helped me get finished parking the trailer and unhooking.Rick H.
It took 45 min to process the pick up. I was asked to help connect trailer even though I told the guy I just had surgery. He did not photograph the connection after I reminded him it was procedure. I took a full day to load my truck and trailer to be set for an early morning departure to avoid traffic. To my surprise and aggravation the trailer running lights would not work. Many call later I was told it would take at least 90 min for a tech. So, I had to wait for daylight to leave. 3 hours late and now fighting traffic. I was told by customer service this would noted, and also at check in that I should receive a credit on this rental. This was not a good experience and I'm surprised at who you give some of these franchises to.john P.
El cliente no dejó un comentario.Craig B.
I rented an Auto Transport (trailer) from U-Haul.. **It Needs To Be Decommissioned**. (1) The taillights did not work. (2) The ratchet straps were badly rusted, and required strenuous effort to get it to work. (3) The fender on the trailer came off as I was driving (but was still attached by the chain) and bounced around, causing damage to the car that I was hauling. (4) One of the ramps kicked completely out as I drove my car onto the trailer. Luckily it happened as the rear tire made it onto the trailer. I Have Rented Auto Transports From U-Haul Many Times Before, and This Was My *ONLY* Bad Experience With The Company.GREGG B.
First time renting from Uhaul and everything was great. The trailer I rented worked and pulled great.Robert W.
They entered my final fuel level inaccurately by over a quarter of a tank, costing me almost $50 in fees. The drop off worker and I looked at the gas level together and agreed it was the same as the pick up level before I left the property.Ginger L.