Very professional and kind.
DENESE C
Customer Reviews for Front Row Tobacco And Coffee
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
So far, so good.
Felipe SGood people easy in and out would use them again
tristin jCouldn’t find drop box, Key is in the yellow ash tray thing in front the building
Nahoudy SThank you for help with your truck
Rosie MThe original location was locked, no clear instructions were posted on where to pick up.
ratish kService person at this location made it easy. No stress. Will use again.
Graham MConsidering the location of this rental spot the service is quite good. I've used this location twice and will use as needed in the future.
Troy WMaintenance, I can see the miles , I used
Jorgue PI appreciate when they remember a familiar face. I will always uhaul. Its easy and decent pricing
Sandra ZGreat service! Will be back to this location.
Rhonda LUnsafe area and had two pieces of equipment to drop off at two separate locations. Inconvenient.
Dan LThey charged me gas 66$ even if I already put gas more than what I was suppose to put. can anyone please help me return to me my 66$ I already put gas on it. Waiting on manager to call me
Diamond CGood customer service would come again.
PETER MThey totally took advantage and charged me $144 dollars when I thought I was renting a truck for 19.95 total feel ripped off.
Delphine DThe truck was in great condition. But the extras that I really needed for my move were not included and created some issues for me and the person helping me. This included no walk-up ramp connected to the truck, no dolly, no blankets. My other issue is less to do with the location than with the UHall "self-serve" 24/7 offering. The whole point is for it to be convenient and fairly quick. I had to go through an additional verification step just to be able to complete the pick up. My options were a passport picture, have them call someone to verify me... and other inconvenient options. The unfortunate part is you don't get to this screen until you are at the pick-up location (you can't start the pick up process otherwise).
Adaku IHappy I used uhaul all Professionals
Rita CNothing. Quick. B Hu
Jennifer SIt was a bit shady area but it was fast and easy
Geovanni goverall very satisfied would rcommend !!!!
mike DLocation is in a questionable area. There was a lot of transient and mentally unstable folks in the surrounding area.
Jill GA very pleasant environment with professional staff.
OLLIA LI was charged for not fueling but I was given a truck that was empty when I received it in the first place
Cassandra CDon’t commit fraud. Give customer contract at time of signing, don’t slam customers with fraudulent charges like insurance, 1/4 tank refill, one way rental when customer requested round trip, be open the days and times stated on signs and promised, don’t insult customers using religion
Matthew SThe transmission was going on my rental. Major hesitation. Too high of R.P.M.'s and the driver rear view mirror was broke, the driver door has missing bolts so it stays ajar
Sandra ZPeople very nice. Easy and quick. Called in advance,
Greg SMy experience was was wonderful at this time I don't see a need for improvement. The u-Haul repersentive located @125 E Anaheim was very respectful and helpful thank you UDALL I will need U-Haul in 5 months I'm buying a home .
Micheal sAmazing service
BREEYON AThe business was well taken care of and cleaned and service was great, just the area where the pick up location is seems a bit sketchy.
MELISSA MMy initial reservation was at 1430 E Anaheim St, Long Beach, CA on Sunday, May 1 at 10am. I was running late to pick up the truck so I called Uhaul to let them know and they said I have until 11am before the reservation is canceled. I arrived at 10:45am and my reservation had already been canceled so I was given incorrect information. Luckily, I was able to find another truck available. When I tried to return the truck at 333 Anacapa St. in Santa Barbara, CA last night there wasn’t any parking available so I had to drive back the next morning and was charged for extra miles. I also put in extra gas into the truck and was not offered a refund for it. I don’t think I’ll be renting from Uhaul anymore.
Jeff CMore contact information for our building and surrounding areas...flyers
veronica b