Comentarios del cliente para Friendship Exxon

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Friendship Exxon

Grado total:

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Jack B. en

Grado:

Make sure truck is clean, had to sweep and mop truck floor before I could put my things in it.

Carrie B. en

Grado:

El cliente no dejó un comentario.

Robert K. en

Grado:

Driver's seatbelt sensor does not work. Annoying dinging for 10 minutes or so each time you start up.

matthew S. en

Grado:

unhelpful store clerk when returning vehicle. Said return could be done on line..tried to access my account on line..needed pics of truck to upload , had already come back home ..trouble with personal internet connection..called customer service and had a VERY HELPFUL and PLEASANT represenitive named Chris help me..he was GREAT..my experience with U-Haul was good , I would use them again , just not at that location , ever,

Jennifer T. en

Grado:

The truck smelled horrible. We watched a homeless person get out of it. Even after spraying it. The smell would make you gag. No one seemed to care at pick up or drop off. Doubt full I would use U haul again

Trevor G. en

Grado:

The inside of the cab smelled badly.

Maryhelen W. en

Grado:

No improvement necessary... Thank you for making the process so easy!

judy C. en

Grado:

Offer a step stool in vehicles for disablyhandicap I bought one collapsable for 11 dollars fits in pockets on door of the then ft truck

Brad S. en

Grado:

The trailer was not properly logged into the system and I was charged an extra day despite returning a day early. I was given the wrong receipt and had to call u-haul multiple times to get it all sorted out and my credit card charges reversed. The problem still hasn't been fixed and I expect a partial refund for all of the inconvenience.

john L. en

Grado:

Took 3 attempts to get my basic contract to process with the correct rates. Operator seemed "confused", and had to wait on other customers while I waited. 3 try it did finally process. Was short 1 pad. Got 12 in 2 plastic bags, 6 each. 1 had only 5.

Catherine D. en

Grado:

El cliente no dejó un comentario.

Juraj T. en

Grado:

I did not get any documents or rental agreement even when I asked for it and I was charged for insurance without being asked if I want it.

floyd C. en

Grado:

Requested a trailer to where I can pull a bike up onto this was not the case had to struggle to get motorcycle onto trailer was not happy at all I was told that trailer had a ramp

Eugene S. en

Grado:

El cliente no dejó un comentario.

Susan E. en

Grado:

When I picked up the the windows were down i was early and it was ready but the milage was not set for regular milage it was set for kilameter milage. I was not given a printercontract.

middleton J. en

Grado:

El cliente no dejó un comentario.

Christine J. en

Grado:

El cliente no dejó un comentario.

Apryl H. en

Grado:

El cliente no dejó un comentario.

Douglas W. en

Grado:

El cliente no dejó un comentario.

mike D. en

Grado:

El cliente no dejó un comentario.

Jennifer M. en

Grado:

Personnel was veryvrude when asked for help backing up the trailer. He was not knowledgeable about equipment, didn't know how to disconnect the trailer from truck. Wouldn't allow us to leave our car there while unloading uhaul. Refused to check the uhaul back in when we arrived- had to use app.

Rebecca W. en

Grado:

Customer service was lacking, not very friendly, sketchy location. Store was not clean at all inside.

Jennifer S. en

Grado:

Very rude man behind the counter taking back the U-Haul.

Jessie B. en

Grado:

The man that rented it to me was very dismissive of my concerns/questions.

John L. en

Grado:

As a Uhaul customer, I was the lowest priority at this gas station, despite the fact that I filled the tank of the truck right there. Anybody buying gas, cigarettes, beer, or lottery tickets, was served ahead of me, even when they came in long after I did

Glenn H. en

Grado:

El cliente no dejó un comentario.

Brian H. en

Grado:

El cliente no dejó un comentario.

Kevin G. en

Grado:

El cliente no dejó un comentario.

Francis D. en

Grado:

El cliente no dejó un comentario.

Raymond T. en

Grado:

Me: hi here for the rental . Him: name.. Me: gave name Him: takes care of 7 customers(this is a gas station and convenience store) without a word to me Him: credit card ..... Me : I gave my card on line yesterday.... him: no work that way .... me: ok ..., don’t want to get charged twice .... Him: .................................prints out papers.... throws pen at me while on the phone ...sign.........still on phone hands me keys ... Truck in back.... find number .... Never even asked for my D.L. ........ Very rude and shady .....

Renee V. en

Grado:

Good solid customer service- nothing fancy but they were friendly and helpful