Comentarios de los clientes para Friends Convenience

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Friends Convenience

Clasificación general:

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Aaron W.
Clasificación:

Something was wrong with brakes

Rory M.
Clasificación:

El cliente no dejó un comentario.

Halimo M.
Clasificación:

El cliente no dejó un comentario.

Md A.
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Good customer service, nice and clean truck with necessary equipment in the vehicle.

Gerardo A.
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I rent a Van 15 footer overnight but i drove 7 miles only,and how come they charge $107.Im so disaappointed,I rent van a everyweek.its time try another rental company.

Peggy G.
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El cliente no dejó un comentario.

Brayden B.
Clasificación:

El cliente no dejó un comentario.

Enobong L.
Clasificación:

We received a vehicle that was dirty and not cleaned. My husband had to spend some time cleaning it out before we could load our boxes. The site did not do a walk through to check the vehicle. We did a quick walk through, but due to the spot in which the vehicle was parked (by some shrubs shielding the driver's side), we didn't see the big dent on the driver's rear end of the vehicle. It was only after we got the vehicle park at home and unobstructed did we see the big dent that was hidden from view. It took several calls to U-haul until we finally got an agent that was able to assist us in loading the time stamped pictures showing the dent.

Nevin M.
Clasificación:

El cliente no dejó un comentario.

Curtis D.
Clasificación:

El cliente no dejó un comentario.

Kirstin K.
Clasificación:

El cliente no dejó un comentario.

JOSHUA D.
Clasificación:

Online return would not work for me. I had to go into the store to get help, it took about 30mins to return because there was a error with the mileage and not on my end. I put more gas then I needed to but won't get refund it. The staff was helpful but my experience was more stressful then my move.

GERALD H.
Clasificación:

El cliente no dejó un comentario.

Brad A.
Clasificación:

El cliente no dejó un comentario.

Tyler U.
Clasificación:

Friends convienence was very good. Highly recommended. However it wasnt the location I originally chose to pick up from. I had chose a location where I would pick up the truck with the use of the Uhaul app. This app gave me nothing but hassles, I called customer service twice and was met with no success. It was of no fault of the customer service staff but the function of the program used. The program continually booted me out of the pick up process and sent me back to the home page. Eventually, about 45 minutes later, on my second call to customer service they sent me to Friends Convenience to pick up a different rental. This messed with my plans and added extra miles to my trip which I had to pay for. This was aggravating and set me back quite a bit. I am not happy with this transaction however I want to thank customer service for doing what the could.

ARNIE K.
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The guys were very helpful and efficient . Nice location and great store.

steve B.
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El cliente no dejó un comentario.

Bob D.
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The attendant had to seek advice by phone to complete the contract and I had to park the truck and trailer separately for the attendant. Much better service at Regina's Park Street location.

don S.
Clasificación:

Learn to speak fucking English

Dennis R.
Clasificación:

Quicker check in , some details did not cross over to the store computer

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