El cliente no dejó un comentario.Christopher G.
Customer Reviews for Friendly Auto Centers
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.David M.
El cliente no dejó un comentario.Jole F.
Maintain the equipment. Tire pressure was low multiple times so we had to take it to a shop to get air twice just to use it.Geoffrey T.
El cliente no dejó un comentario.JAMES E.
Sun visor was broken on the driver side at pick up. Debris in cargo area at pick up. Gas and brake was really touchy. The attendant at pick up was very friendly and helpful.Rebekah M.
U-haul called me about 8am and said to drop off trailer at this location. When I got there the owner refused to accept it. I said I was told to come here. He didn't care. I called the number on the text I had received in case of any problems. I was on hold for over 30 minutes with 2 different agents. The second agent called the facility and he finally accepted the return. Terrible service from both the facility and U-Haul.Ray M.
Keep up the great service. John Ojohn O.
Excellent customer service. Very fast and friendlyRANDALL S.
El cliente no dejó un comentario.Dennis S.
El cliente no dejó un comentario.Bruce B.
Best U-Haul ever. !! Really appreciated how kind and helpful. The best.LORI D.
Door seals are leaking, so loud wind noise in cabin. Tire Sensors required maintenance.GREGORY D.
More room in the parking lot.Robert S.
El cliente no dejó un comentario.Gloria M.
El cliente no dejó un comentario.Gail L.
Great customer service!WENDY D.
El cliente no dejó un comentario.Lamont R.
Very rude employees (shop, not the office)JASON V.
Nice people. Convenient location. A little hard to park at, but they will help you.MICHELE T.
Agent was very friendly and helpful during my pickup and return. Everything went smoothly and as I would suspect. Thank you, I will return again. Rick TurnerRickey T.
Great service and a fine trailer provided.Rickey M.
Customer service were professional, friendly and knowledgeable. I am very satisfied and thankful. 5 STARS! Keep up GREAT work -:)VESNA D.
El cliente no dejó un comentario.JAMES M.
No commentRobert C.
Arik and others were great help!Scott O.
Great experienceMYRA S.
Great people here very helpfulRICHARD V.
Awesome experience working with this location!Gene L.
El cliente no dejó un comentario.ERICA K.
I was not able to do the non contact portion of sharing my license. I don't agree with giving you access to my camera. So the gentleman had to take the pictures. This was not advantageous for me. That is U Haul's problem not the location.VICKI P.
excellent service. Very fast and professional. I will highly recommend this location for serviceJOHN G.
Website has locations that are not uhaul pick up and drop offs lack of communication I was changed my pickup location multiple times and had to try 4 different drop off locationsASHLEY-ELIZEBETH C.
Cashier kept checking out auto service customers and made me wait about 30 minBRET B.
My go to place for U-Haul and maybe auto care.david L.
Pick up of trailer at my location, there are two well established u haul stores yet I had to drive 30 miles to get the 5x8 trailer.STEVEN F.
Only one problem. My movers unloaded after dark and I noticed the tail lights were not on but the headlights and brake lights were fine. Good thing I wasn't going very far.ANDREA M.
There was a mis-understanding between me and the person who picked up the truck and I accidentally filled the tank full instead of half way. Would appreciate a call and/or chat about the difference in the cost of refueling.Lisa N.
Verify that all parts that are supposed to move actually move. One of the hold downs for the auto transporter was jambed and would not work. I did not discover this until I started trying to load a vehicle. Fortunately I had some hold down straps or I would have been out of luck.Richard G C.
El cliente no dejó un comentario.William J.
El cliente no dejó un comentario.RICH B.
My overall experience was perfect. Although, weekend hours would be a great plus.MICHAEL S.
Friendly's was not friendly. I should have bought the adapter at autozone for seven dollars. Buying it from Friendly's was 20.00 a huge markup. Also the advertised cost for the trailer was 168.00. My bill was 220.00 and not explained up front. I would not use these guys again.ROBERT E.
Thank you for making this rental quick & easyCheryl F.
El cliente no dejó un comentario.Wayne G.
Trailer was littered with leaves. Sent to 3 different locations to get trailer.Coy G.
The pickup truck is WITHOUT a hitch and I went to pick up uboxes at other uhaul. Then I didnt realize there was no hitch. Other uhaul places do come with a hitch. I wont go to Friendly Auto Centers again.Frank V.
Best rep everBARBARA G.
El cliente no dejó un comentario.ROBERT A.
The website steered me from fountain hills to Mesa without clearly notifying me. That was not helpful 30 miles out of my wayScott K.
El cliente no dejó un comentario.Scott D.
Wrong mileage entered by company charged double with no refund.Zach H.
Friendly Auto is ways great to do business with. U Haul is fortunate to partner with this business.Margaret O.
I think that the representative was rude I felt he was talking down to meLUES L.
El cliente no dejó un comentario.Dan W.
El cliente no dejó un comentario.Rhonda Jonasen J.
Original pick up location didn't have my equipment so I had to go to another location It was an inconvenient experience, not to mention a waste of my time.rick J.
El cliente no dejó un comentario.Paul S.
The shop was clean and staff wore masks the entire time plus there were masks available. AlNITA C.
They were very helpful and accommodating..Steve Z.
El cliente no dejó un comentario.Jacob W.
El cliente no dejó un comentario.mike M.
Should have been able to drop off in Apache Junction where we unloaded trailer. Drop off location did not have a clue that we were dropping it off there. They were not notified we were dropping it.NADINE C.
Excellent service. Very professionalGerard H.
I can't think of anything. I would like to say that the lady that works in the office is great. She is professional and very knowledgeable. I appreciate her patience and cheerful attitude.CHRISTINE T.
El cliente no dejó un comentario.Jeff R.
This site has a good amount of inventory to choose from. Professional service that is quick and knowledgeable. I like that they are strict about Covid in the office, so mask up before you go in.CHRISTINE T.
El cliente no dejó un comentario.DJ K.
Adam Gurley was very professional and helpful. This is the third time I have rented from this facility and I keep going back due to their outstanding level of customer service.MARK S.
The inside of the truck was wet. I had to make a stop for towels to dry the floor, ceiling, and walls. I paid for a dolly and furniture pads , but they were not in the truck. Check in and check out is a marathon on the phone in the parking lot.Stephen S.
Great experience and will rent again in the futuresTom M.
personnel professional. friendly. and very helpful. Gentleman hooked up the trailer and showed me how for next time. Also unhooked. THIS IS A BIG THANK YOU ESPECIALLY AFTER A DAY OF MOVING.Christine T.
Great customer service. ðŸ˜‹Jack G.
Friendly people and professionalJohn and Maria V.
Absolutely horrendous. Enclosed trailer was not only muddy, caked, and filthy on the inside, but was also on the outside. And to top it all off the guy hooked it up, and never told me NONE of the lights worked! I got pulled over and given a warning! If anything I'd say they stole $100 from me for the hassle they caused me. Very upset and disappointed. I'd ask for a refund but so have no idea how!!!Justin S.
People were helpful in reserving and loading u-haul onto my truck hitchGibby G.
El cliente no dejó un comentario.Cynthia T.
El cliente no dejó un comentario.dennis D.
El cliente no dejó un comentario.GEORGE R.
El cliente no dejó un comentario.Jerry H.
El cliente no dejó un comentario.Anita R.
El cliente no dejó un comentario.Andrew A.
El cliente no dejó un comentario.Russell R.
El cliente no dejó un comentario.don P.
I hate that I'm bad with names but the guy at the front was a great person genuinely! He had a plack on the window saying who he was , and he helped me out more than he knows! Much appreciated! I don't ever do reviewsKhori M.
Parking was difficult to get in and out of. Staff was Very friendly. Unfortunately U-Haul Equipment broke in mid travel. Very inconvenient and physically strenuous but made it safe.YOLANDA W.
El cliente no dejó un comentario.Jose G.
Original call (the day before dropoff) to give me the drop off location - said they would text me the address (I was driving and couldn't write it down) - the text never came. I called back the next day and was told to return it to an address. I checked in there before dropping the trailer and asked where they wanted it. After dropping it exactly where they told me, they told me I needed to hook it back up and take it across the parking lot to a different location. After towing 1600 miles, I wasn't very enthusiastic. A manager intervened, and did the right thing by telling me to just leave it, he would get it taken care of one way or another. Good for him! Much appreciated! Without him, it would have been a total fail.ERIC B.
Thanks for extending our services as moving took extra time.Jenifer J.
friendliness is overwhelming hereBOB E.
Friendly Auto Center was a great experience And customer service. Would recommend them to friends. It's U-Haul who did not have my reservation location or Time correct.Yasmeen G.
We ordered an appliance dolley and when we picked up the truck it only had a utility dolley. I called to complain on my moving day where I had hired helpers they wanted me to go all the way back to get the dolley. I told Becky to remove it from my bill that I didn't have the time for that. When I returned the truck it was still on the bill and I paid for dolley we didn't get.Kenneth M.
Got the U-haul vehicle quickly and had good customer service - nice van too, less than 3,000 miles!MICHAEL B.
El cliente no dejó un comentario.Richard Z.
El cliente no dejó un comentario.John P.
El cliente no dejó un comentario.Flint D.
Friendly Auto Centers went above and beyond what they needed to do will recomend them to everyone who asks.John W.
Steve is a great guy and was very attentive and checked me in promptly. even commented that he knew i was not happy having to drive 35 miles from my home in Westminster Colorado to pick up this rig and would try to get me a discount for the inconvenience.Timmy M.
Adam was very courteous, polite and helpful, he was also very expedientTroy D.
great experience in renting from uhaul locationSteve G.