Comentarios del cliente para Freedom Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Freedom Storage

Grado total:

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Phouvanh P.
Grado:

Fix the staff, truck provided, let people know if you're missing items and don't charge them for the missing items and act dumb when we tell you about it

Roderick J.
Grado:

Change management

Pamela R.
Grado:

El cliente no dejó un comentario.

Melissa S.
Grado:

El cliente no dejó un comentario.

Darren W.
Grado:

El cliente no dejó un comentario.

Oswaldo B.
Grado:

El cliente no dejó un comentario.

Alisia S.
Grado:

El cliente no dejó un comentario.

Roslyn C.
Grado:

El cliente no dejó un comentario.

eunice M.
Grado:

Tell the customers about the option of using their insurance and also when associate is doing the walkthrough, confirm mileage. Also greet customers with a warm personality.

Menecia B.
Grado:

The lady that helped me I believe her name was Connie was rude she told me the place open @ 9 am when I arrived there @ 9:20 for a 9:30 appointment it was a out to the bank and post office sign in the window I called and she got very rude with me telling me that she have other obligations because she also run the storage,when I brought the rental back she saw me parked in the parking lot getting out of my car and she drove off with a out to lunch sign in the window @12:25 pm she has the worst customer service ethics that I have in counter this was the worst uhaul experience that I have had since I have been using your service in over 25 years I will not recommend this place to my worst enemy Yours truly Menecia Brewster

Eric F.
Grado:

El cliente no dejó un comentario.

Yerania L.
Grado:

Employee was not friendly and didn't make us feel welcomed.

Vicki H.
Grado:

El cliente no dejó un comentario.

vicky B.
Grado:

Customer service was very unprofessional. He was very short as if he didn't want to be bothered. He said he asked if I wanted insurance but I didn't answer so he added it on. He also stated he went over the condition of the truck, which he didn't. He was very nasty.

cynthia L.
Grado:

Very speedy service

Connie M.
Grado:

El cliente no dejó un comentario.

melvin B.
Grado:

Lady at location was lazy and rude

Barbara Z.
Grado:

Great to work with.

Elonda C.
Grado:

They don't communicate with you when you drop off the truck, just charge your card.

Brandi G.
Grado:

El cliente no dejó un comentario.

Jacqueline A.
Grado:

Everything was mostly great. There wasn't enough public parking. Only complaint.

canitra M.
Grado:

El cliente no dejó un comentario.

Debra T.
Grado:

Highway robbery! Y'all should be ashame !

DELECTAR E.
Grado:

Nothing

Sandria S.
Grado:

El cliente no dejó un comentario.

Jackie H.
Grado:

I had a very pleasant experience at this location. Connie and Kenneth were kind and helpful to me and I Thank Them.

Christen S.
Grado:

El cliente no dejó un comentario.

Robert S.
Grado:

El cliente no dejó un comentario.

Jude I.
Grado:

El cliente no dejó un comentario.

VERONICA T.
Grado:

El cliente no dejó un comentario.

SAI VAUGHN M.
Grado:

El cliente no dejó un comentario.

Pam A.
Grado:

short, but good customer experience.

Patrick B.
Grado:

El cliente no dejó un comentario.

Cassandra T.
Grado:

El cliente no dejó un comentario.

JAMES A.
Grado:

El cliente no dejó un comentario.

GARY G.
Grado:

Accomidating , flexible , clear fair!

Bella H.
Grado:

El cliente no dejó un comentario.

JAMES T.
Grado:

Poor customer interaction upon check out. Miscommunication of amount owed. When we walked out to discuss with 800 Customer Care a lunch sign was placed and they were closed. After talking with another customer for an hour, while we waited; finally someone appeared in the back and the young man said, I'm the only one working today you have to hold on. Ten minutes later, they finally opened and the original two people were back in there. I believe the poor customer service was due to price/rental discrepancy.

ANGELA M.
Grado:

There was only 1/4 of tank of gas at pick up. I think there should have been more gas in the tank. Very inconvenient.

DEBRA H.
Grado:

El cliente no dejó un comentario.

Lisa R.
Grado:

Customer service was great!!

CHRISTY J.
Grado:

This location was an awesome experience and I was well pleased with my customer service needs.

LINDA J.
Grado:

El cliente no dejó un comentario.

KATHRYN B.
Grado:

The staff was very friendly & courteous,helpful Thank you Freedom Storage

PAUL C.
Grado:

El cliente no dejó un comentario.

NICOLA H.
Grado:

El cliente no dejó un comentario.

Roman O.
Grado:

El cliente no dejó un comentario.

Jim C.
Grado:

Highly recommendable, very nice people, considerate and accurate. Thanks a lot!!!

SAM P.
Grado:

The staff was pleasant to work with. The process was quick and easy. Also, I needed the truck for an extra day, and the staff didn't give me a hard time at all. I was worried about asking in the first place because I have had bad experiences with U-Haul in the past when it came to situations like this. So, Thanks!!!

shaquica P.
Grado:

Make sure the back part of the truck is clean. I mopped the back of the truck after seeing dirt on my couches. Still was charged a cleaning fee. Return the truck late called to let them know was in traffic person that took call did not note my account, and I was charged as if I brought it back the next day at 9am. They send emails that they are not sure if you get. They should call before taking more funds off someone's card. Will not use this location again.

Cortney S.
Grado:

Trevor and connie was great !

JUAN F.
Grado:

The people and the location was great the truck was dirty on the outside

DOUG H.
Grado:

El cliente no dejó un comentario.

Charee S.
Grado:

the front office person was very nice and helpful!

LARRY G.
Grado:

Nothing. This was an excellent experience. I want to once again thank Trevor Howard for his knowledge and the professional way he handled himself.

CONNIE M.
Grado:

El cliente no dejó un comentario.

EVANGELINA R.
Grado:

Your customer service person Trevor was great very helpfull great personalilty and manager Connie was very good as well.You should be very proud of your team.I will defenitly reffer my friends.It was a great experence.

CV B.
Grado:

El cliente no dejó un comentario.

joyce B.
Grado:

El cliente no dejó un comentario.

BRIDGET R.
Grado:

Nothing. Trevor did a great job with the rental as well as the storage rental. He displayed great customer service.

jerry M.
Grado:

The truck needs serious maintenance. The front end has such a wobble that it was hard to drive. I don't think this truck is safe to drive.

LEVIL C.
Grado:

El cliente no dejó un comentario.

Donna A.
Grado:

El cliente no dejó un comentario.

Thomas S.
Grado:

El cliente no dejó un comentario.

Jeremy P.
Grado:

El cliente no dejó un comentario.

TRANG H.
Grado:

El cliente no dejó un comentario.

JAMES G.
Grado:

Nothing. Just remain honest and up front.

KLINTANIA N.
Grado:

El cliente no dejó un comentario.

Sonja P.
Grado:

El cliente no dejó un comentario.

BRIAN B.
Grado:

El cliente no dejó un comentario.

ZANE S.
Grado:

Very friendly and helpful.

Torya W.
Grado:

There was only one problem. The customer service rep advised me that the truck was at a half tank of gas & I notice after I pulled off that it was under a half tank. When I return the truck rental I explained the issue with customer & there was no compensation for the extra $ I had to come out of my pocket. For it to be excellent cutomer service I think it should have been handled differently but the truck itself was in excellent condition.

Wanda S.
Grado:

El cliente no dejó un comentario.

Chris A.
Grado:

Very polite and professional! Also went above and beyond in accommodating me as I had some expensive electronic equipment in the trunk of my car and she let me park my car behind the gate where the storage units are located. I had originally told her that I would be back around 7:00 pm but I was late getting back and she came out at 9:30 pm to let me back in to get my car. It is very rare to find customer service like this in today's society and she absolutely went above and beyond what anyone would expect. I would highly recommend this U-Haul location to anybody!

Calvin M.
Grado:

keep the smiles coming and a beautiful facility.

Beatrice H.
Grado:

El cliente no dejó un comentario.

JOSE S.
Grado:

El cliente no dejó un comentario.

No reviews have been submitted for this location.

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