El senor fue muy amable y profesional
Eskiol V.
Customer Reviews for Freedom Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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GOOD SERVICE
MILDRED P.I tried to dispute a charge and they reviewed the wrong phone conversation costing me 100 extra dollars
Trevor M.Software training would be helpful. Next time I would prefer to go to U-Haul Office. Rep provided the best customer service that she could. I appreciated the additional day and miles. Worked out perfectly for me. Gracias.
rolana G.Karen or Carolyn can't remember her exact name but she did great!
Bridgett H.Excellent customer service! The young lady working there is knowledgeable and called me as promised. Drop off was easy.
Lavoria P.The store representative was so pleasant and helpful
Shaleece B.Excellent! Jessica was AMAZING!
elizabeth H.Quick service
Kathy N.Nothing it was a pleasure
Bob M.Move went very well thank you
shelly M.Overall service very poor ... reserved my UHAUL more than 2 weeks in advance and when I got to the place where I reserved it (1650 crestdale ln las vegas 89134 NV) they said it was not available ... had to drive to other location wasting 20 miles drive and 2 h drive. NOT ACCEPTABLE.
franco R.very courteous staff and hassle free experience
Robert S.truck was dirty, windows not washed, ramp and bed of truck had sand and gravel, cab needed to be cleaned. reserved truck at location close to my home, when I called to to confirm next days pickup I was sent to location farther away with no prior notification.
Walt B.Don't change anything. MARY IS AWESOME!!!
Eddie V.every thing was GOOD
JOHNNY B.I have no comment. It was great.
Doris W.No comment.Every one was very friendly.
julia W.The ad read, " if you rent a storage box, you can rent a truck for free", this didn't happen. Very deceiving.
CRAIG T.Renting was fast, friendly, and professional. A great experience over all.
D'ANNE P.It's good
RICHARD O.Gracias
IRMA M.Terrible place
Geoffrey S.there are none. this group is excellent in their work !thank you for being there!! Joyce
JOYCE R.was very disappointed of the fact that we rented the truck and left it on site while we used car to take family home. When we got back utility dolly was missing and we were charged for it. We asked that video be reviewed to see who took but this was not done and we were charged. We are disabled and on a fixed in come , because we were charged out phone could not be transaferred. we need to have constant availability to rescue and 911 you took our money for our phone deposit so we not do not have a phone I pray we don't have to call 911 or have another emergency. We will not have any more money unit 3rd of next month! We feel ttaken advantage of Pamela Blake
BRETT M.great job.
WILLIE G.Not sure why mileage is charged plus having to refuel the truck back up to the fuel when checked out. This is truly ridiculous. Charge one or the other but not both. This was my only grief about the experience. Otherwise it was a pleasant experience. Thanks out.
LAWRENCE M.Nothing.....this privately owned location is much friendlier and more professional then the actual Uhaul locations I have been too...kudos to them!!
SANDRA H.Very professional staff. Very professional.
NADINE G.Customer service was great!
WHITNEY C.the lady who checked us out and in was great she went above and beyond for me!
Erin N.nothing! the crew at this location are fabulous and very polite and knowledgable. thank u rhonda and sister!
CASSANDRA J.Karen and Rhonda were the most helpful I have had in a very long time went above and beyond to help me. Thanks to them it was stress free :D thank you very much, Kristie Moore
kristie M.Even though this locatin didn't give me the correct milage to get to where I needed to go, they were very curtious and professional.
LEMOYNE H.Everything was wonderful no need to improve things are great
ANTONIO D.Karen was the great! She was very helpful in all my needs. My first time to ever rent a uhaul, she made it very easy for me.
CAMILLE B.The Friendlist sales people I've ever delt with
GLORIA G.The lady's who run this store are the nicest people you would ever want to do business with. They made even moving easy, they were helpful, kind and I would go here over and over again and refer anyone I know who needs their services to go there.
SHANNON P.Nothing the experience was awesome.
REGINA C.nothing. everything was excellent
JASON DELEON R.You have made renting moving trucks a very easy and well organized experience, having things done online is the way to go I received my reservation and receipt right on my blackberry, LOVE IT!! and the staff at the location I used was extremely helpful. Overall my experience was EXCELLENT!! (I do think the trucks should be made NON-SMOKING and the seats could use a little cleaning) Thanks for the feedback opportunity.
LORRI ANN T.i was truly over chrge for a truck that i went no were in out of a hundre dollar i got back 15$ DOLLARS AND I ONLY WENT THREE MILES
CECILIA S.I received excellent service the two ladies that assisted me were very friendly and helpful.
ESMERALDA C.The lady that waited on me was very nice, professional, I would recommend this to friends. I left thinking that her boss has an excellent employee!
ALVIN W.