Comentarios de los clientes para Freedom New Richmond

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Freedom New Richmond

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William N.
Clasificación:

It was just an empty gas station parking lot. Nothing special here. It was just close to my new house so that worked for me.

Steve G.
Clasificación:

Customer service was excellent. Keep doing what you are doing

Jordan O.
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El cliente no dejó un comentario.

Geoff W.
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El cliente no dejó un comentario.

TY V.
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El cliente no dejó un comentario.

Scott G.
Clasificación:

Have a note in the truck saying it was sanitized and ready!

Jacob W.
Clasificación:

El cliente no dejó un comentario.

Carrie K.
Clasificación:

This location (gas station) is closed. Only key/contract drop-off box. When we arrived to return the Uhaul we thought it was a perfect location because we could gas up at the same time. The gas station was a CLOSED location. The gas signs were lit up advertising their gas prices but no gas at the pumps, no workers indoors. It was actually creepy. About 4 cars (2 of which were blacked-out windowed vehicles. It was such an "OFF" feeling my brother told me to not leave my car there but to follow him to the nearest gas station. Please find a better location for a Uhaul pick-up/drop-off

Robert S.
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El cliente no dejó un comentario.

Ryan T.
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El cliente no dejó un comentario.

Joseph P.
Clasificación:

Nothing wrong. Went from Wisconsin to California. Absolutely fantastic drive and equipment. Used Uhaul for over a decade and will continue, in the future.

rob R.
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El cliente no dejó un comentario.

Landon C.
Clasificación:

Quit over charging. Prepare truck before next customer.

Ryan M.
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I do not plan on renting from you all again if I can help it.

Zac N.
Clasificación:

not easy to pick up no clear signs as to where to go to get the truck.

joann O.
Clasificación:

El cliente no dejó un comentario.

Steven L.
Clasificación:

El cliente no dejó un comentario.

Ricky D.
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the Lady at Freedom is very nice and easy to work with

Daniel C.
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El cliente no dejó un comentario.

John L.
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El cliente no dejó un comentario.

delaney W.
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Everything was clean the people were nice.

Jason J.
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El cliente no dejó un comentario.

Cheryl S.
Clasificación:

First of all there was only one lady there and she was holding down the whole situation. I asked for a 5 x 8 covered trailer - They assigned me a 6 x 12 !!! I couldn't lift the hitch to put it on my car hitch it was so heavy. She volunteered her son to come help me but he worked at the Burger King next door & had to wait for a spot of time between customers. I waited over 30 min. The larger trailer meant heavier on my car & more gas to pull it. Very very unhappy. There were no smaller options at this location either, just 2 more huge ones.

Eric N.
Clasificación:

Charged ma $10 extra dollars for insurance when I said no

Adam H.
Clasificación:

Don't park the truck on ice

Andrew L.
Clasificación:

People at pick up location very friendly and professional. Equipment extremely dirty, slightly dented. Did not at all match the pictures I was send as reference.

HUNTER J.
Clasificación:

I am totally satisfied

Josh B.
Clasificación:

Drop off was fine.

Sheilah F.
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Everything went very smoothly when I used the online check in process. Very convenient.

Jane K.
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El cliente no dejó un comentario.

derek S.
Clasificación:

Keep the logistics department out of the picture. They don't know what is really at the remote locations and argue that their computer is right even though I'm at the rental center and the owner there says they have their on site units available even though the Greenbay logistics dept say they are not there. Right hand doesn't know what the left is doing. As well as no help until I talked with the manager there.

stewart L.
Clasificación:

Service!!!

Mark C.
Clasificación:

Ensure the accuracy of the contract dated

shawn S.
Clasificación:

El cliente no dejó un comentario.

robert c J.
Clasificación:

Nothing. Thank you.

Scott M.
Clasificación:

El cliente no dejó un comentario.

dan L.
Clasificación:

El cliente no dejó un comentario.

Kenneth Z.
Clasificación:

El cliente no dejó un comentario.

Michael Z.
Clasificación:

El cliente no dejó un comentario.

milad K.
Clasificación:

Although I informed the lady at the register that I do not need insurance whatsoever, She went ahead and added it anyways. This is not professional, and it is considered stealing.

craig A.
Clasificación:

Upon pick up there was no assistance to help me hook trailer. The inside of the trailer was dirty and and had someone else's trash in it. Over all a very poor example of customer service..

Mike P.
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This location was very good, unlike the 883 university ave St. Paul mn location, but I'm confused why I got charged for 2 days when I only rented it for one day

Karan H.
Clasificación:

Jenny and April were very friendly, professional helping me with all my questions! The van was brand new and a really great ride! I would highly recommend using them again for my uhaul needs!

Theodore S.
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El cliente no dejó un comentario.

michael S.
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El cliente no dejó un comentario.

Janette S.
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They had no furniture pads at this site. I ordered a dozen.

Dane E.
Clasificación:

Just a gas station

Christina M.
Clasificación:

El cliente no dejó un comentario.

tammy M.
Clasificación:

El cliente no dejó un comentario.

Laura T.
Clasificación:

El cliente no dejó un comentario.

Don J.
Clasificación:

El cliente no dejó un comentario.

Don L.
Clasificación:

Person behind counter was not knowledgeable and not able to help me hook up trailer. She pointed out the window and told me "it's one of those out there". I drove away very nervous that I had not hooked up the trailer properly, and that the trailer might not be in good service based on the poor condition of the Freedom gas station it was located at.

Linda M.
Clasificación:

We were quoted one price and received an email confirming that price and now, two days after returning the equipment on the agreed date, we are being billed for more money.

Cindy D.
Clasificación:

The facility was un-clean and the staff not very helpful.

John F.
Clasificación:

The New Richmond gas station was very helpful, although they didn't have appropriate training from U-Haul, on the system. The U-Haul customer service had horrible agents, they were not helpful and didn't know how to handle the problems. They're basic response was 'I'm not responsible for that...' we will continue to use this gas station, but will never again use U-Haul.

Jim G.
Clasificación:

easy in and out

Linda C.
Clasificación:

El cliente no dejó un comentario.

Deborah W.
Clasificación:

El cliente no dejó un comentario.

Nicholas R.
Clasificación:

El cliente no dejó un comentario.

Mike S.
Clasificación:

The worst experience one could imagine. i will be calling for refund! Huge dissappoinment and frustration.

Lester R.
Clasificación:

Haul itself Customer service mix up our order over the phone twice. Need to listen better. Tried to over charge us twice. Freedom was great to work with

No se han enviado comentarios para esta ubicación.

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