Customer Reviews for Franks Liquor
(U-Haul Neighborhood Dealer)

44 reviews

13550 State Hwy 150 W   Coldspring, TX 77331

(936) 483-8571

Office Hours

  • Mon-Sat: 10 am–9 pm
  • Sun: Closed

Services at this Location:

Contact Us

(936) 483-8571

13550 State Hwy 150 W
Coldspring, TX 77331

Services at this Location:

Office Hours

  • Mon-Sat: 10 am–9 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Susan Balkcom 
Rating:
5.0

Customer did not leave a comment.

Michael E Kohlhauff 
Rating:
5.0

Customer did not leave a comment.

Tempie Closs 
Rating:
5.0

Customer did not leave a comment.

Tempie Closs 
Rating:
5.0

The owners at Frank’s liquor in Coldspring where I dropped off the trailer are absolutely wonderful

William Kessler 
Rating:
5.0

Friendly and professional staff

Greg Magee 
Rating:
4.0

Customer did not leave a comment.

Henry Dake 
Rating:
5.0

Customer did not leave a comment.

Robert Rosado 
Rating:
3.0

Inform clients that the deposit is not immediately refunded it takes 5-7 business days instead of falsely informing them it is instantly refunded upon return of U-Haul.

WILGUS GUIDRY 
Rating:
4.0

Asked is awesome!

Rebecca Ingraham 
Rating:
4.0

Alex is awesome! Thank you for your kindness and customer service Alex!

Brian Ingraham 
Rating:
4.0

The truck has issues with the steering column gear selector and the key switch. The shifter was difficult to use because of wear and would overshoot the desired gear. The key switch was worn out and the key was often almost impossible to remove.

Ken Johnson 
Rating:
5.0

Easy and fast drop off and excellent service thank you so much!!

Robert Payne 
Rating:
5.0

Customer did not leave a comment.

Christian Doggett 
Rating:
5.0

Equipment was clean. However, the battery had discharged, rental location had jumped battery to start and let unit run for an hour. I was not advised of this at time of rental. The battery was dead the next time I tried to start it. It took 2 1/2 hours for roadside service to arrive. I had borrowed jumper cables and had vehicle running for an hour.

R Clay Thomas 
Rating:
4.0

Customer did not leave a comment.

R Clay Thomas 
Rating:
5.0

Customer did not leave a comment.

Lauralie White 
Rating:
4.0

Always quick to respond and process my return. Simple, but good.

Paul Doss 
Rating:
5.0

Staff was awesome, smooth stress free from start to finish. I definitely recommend them and we will use them again!

Karen Rainer 
Rating:
5.0

Customer did not leave a comment.

Gary West 
Rating:
5.0

Customer did not leave a comment.

William Black 
Rating:
5.0

Very easy to park trailer and truck. Quick and efficient check in

Dennise Shield 
Rating:
5.0

Customer did not leave a comment.

Michael McBride 
Rating:
5.0

Customer did not leave a comment.

Angali Tarneja 
Rating:
5.0

Customer did not leave a comment.

Frank Willoughby 
Rating:
5.0

I really can't think of anything and drop off one smoothly and the staff was friendly I would definitely rent from them as well

david luke 
Rating:
4.0

Customer did not leave a comment.

Norma Fawcette 
Rating:
5.0

A beer would be great !

Robert Hester 
Rating:
5.0

Customer did not leave a comment.

David Cleveland 
Rating:
5.0

The family at Frank's in Coldspring were really friendly and helped me out w a few things when I picked up and dropped off the trailer I used. Highly recommended based off of friendliness!

Milton Moseley 
Rating:
5.0

Customer did not leave a comment.

Kenneth Shannon 
Rating:
5.0

Very friendly staff and helped me get hooked up to the trailer in the pouring rain.. Sorry:-(

James Nunnery 
Rating:
3.0

Customer did not leave a comment.

bobby campbell 
Rating:
5.0

Customer did not leave a comment.

tony kimbrell 
Rating:
5.0

Customer did not leave a comment.

David Granitz 
Rating:
5.0

Customer did not leave a comment.

JohnMark Hogan 
Rating:
5.0

Customer did not leave a comment.

KEVIN PHILLIPS 
Rating:
5.0

My experience went off with any problems. The gentleman was beyond friendly and professional .

johnny gray 
Rating:
5.0

Very friendly and professional!

Nicolae Ciofiac 
Rating:
5.0

Customer did not leave a comment.

patty de freitias 
Rating:
5.0

Customer did not leave a comment.

Matthew Tuttle 
Rating:
5.0

Customer did not leave a comment.

Randy Gilmore 
Rating:
4.0

Customer did not leave a comment.

Kerry Derouen 
Rating:
5.0

Truck was clean but not spotless however i returned it in the exact same condition other than i swept the cargo bay out after cause i had a few small pieces of dirt inside i knew we left. The 20 photos i have to take before and after are a wonder to me as if you wont check your own units and feel like i am doing someones job i shouldnt have a thirty piece checklist to rent a truck for 5 hours

Shawn Lairmore 
No reviews have been submitted for this location.

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