Customer Reviews for Franks Liquor
(U-Haul Neighborhood Dealer)

48 reviews

13550 State Hwy 150 W   Coldspring, TX 77331

(936) 483-8571

Office Hours

  • Mon-Sat: 10 am–9 pm
  • Sun: Closed

Services at this Location:

Contact Us

(936) 483-8571

13550 State Hwy 150 W
Coldspring, TX 77331

Services at this Location:

Office Hours

  • Mon-Sat: 10 am–9 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Randall S 
Rating:
5.0

Customer did not leave a comment.

Brian S 
Rating:
4.0

Customer did not leave a comment.

JAMES E 
Rating:
5.0

Put Jacks back on trailers so they can be lifted by people more easily.

Ron T 
Rating:
5.0

Customer did not leave a comment.

Susan B 
Rating:
5.0

Customer did not leave a comment.

Michael E 
Rating:
5.0

Customer did not leave a comment.

Tempie C 
Rating:
5.0

Customer did not leave a comment.

Tempie C 
Rating:
5.0

The owners at Frank’s liquor in Coldspring where I dropped off the trailer are absolutely wonderful

William K 
Rating:
5.0

Friendly and professional staff

Greg M 
Rating:
4.0

Customer did not leave a comment.

Henry D 
Rating:
5.0

Customer did not leave a comment.

Robert R 
Rating:
3.0

Inform clients that the deposit is not immediately refunded it takes 5-7 business days instead of falsely informing them it is instantly refunded upon return of U-Haul.

WILGUS G 
Rating:
4.0

Asked is awesome!

Rebecca I 
Rating:
4.0

Alex is awesome! Thank you for your kindness and customer service Alex!

Brian I 
Rating:
4.0

The truck has issues with the steering column gear selector and the key switch. The shifter was difficult to use because of wear and would overshoot the desired gear. The key switch was worn out and the key was often almost impossible to remove.

Ken J 
Rating:
5.0

Easy and fast drop off and excellent service thank you so much!!

Robert P 
Rating:
5.0

Customer did not leave a comment.

Christian D 
Rating:
5.0

Equipment was clean. However, the battery had discharged, rental location had jumped battery to start and let unit run for an hour. I was not advised of this at time of rental. The battery was dead the next time I tried to start it. It took 2 1/2 hours for roadside service to arrive. I had borrowed jumper cables and had vehicle running for an hour.

R C 
Rating:
4.0

Customer did not leave a comment.

R C 
Rating:
5.0

Customer did not leave a comment.

Lauralie W 
Rating:
4.0

Always quick to respond and process my return. Simple, but good.

Paul D 
Rating:
5.0

Staff was awesome, smooth stress free from start to finish. I definitely recommend them and we will use them again!

Karen R 
Rating:
5.0

Customer did not leave a comment.

Gary W 
Rating:
5.0

Customer did not leave a comment.

William B 
Rating:
5.0

Very easy to park trailer and truck. Quick and efficient check in

Dennise S 
Rating:
5.0

Customer did not leave a comment.

Michael M 
Rating:
5.0

Customer did not leave a comment.

Angali T 
Rating:
5.0

Customer did not leave a comment.

Frank W 
Rating:
5.0

I really can't think of anything and drop off one smoothly and the staff was friendly I would definitely rent from them as well

david l 
Rating:
4.0

Customer did not leave a comment.

Norma F 
Rating:
5.0

A beer would be great !

Robert H 
Rating:
5.0

Customer did not leave a comment.

David C 
Rating:
5.0

The family at Frank's in Coldspring were really friendly and helped me out w a few things when I picked up and dropped off the trailer I used. Highly recommended based off of friendliness!

Milton M 
Rating:
5.0

Customer did not leave a comment.

Kenneth S 
Rating:
5.0

Very friendly staff and helped me get hooked up to the trailer in the pouring rain.. Sorry:-(

James N 
Rating:
3.0

Customer did not leave a comment.

bobby c 
Rating:
5.0

Customer did not leave a comment.

tony k 
Rating:
5.0

Customer did not leave a comment.

David G 
Rating:
5.0

Customer did not leave a comment.

JohnMark H 
Rating:
5.0

Customer did not leave a comment.

KEVIN P 
Rating:
5.0

My experience went off with any problems. The gentleman was beyond friendly and professional .

johnny g 
Rating:
5.0

Very friendly and professional!

Nicolae C 
Rating:
5.0

Customer did not leave a comment.

patty d 
Rating:
5.0

Customer did not leave a comment.

Matthew T 
Rating:
5.0

Customer did not leave a comment.

Randy G 
Rating:
4.0

Customer did not leave a comment.

Kerry D 
Rating:
5.0

Truck was clean but not spotless however i returned it in the exact same condition other than i swept the cargo bay out after cause i had a few small pieces of dirt inside i knew we left. The 20 photos i have to take before and after are a wonder to me as if you wont check your own units and feel like i am doing someones job i shouldnt have a thirty piece checklist to rent a truck for 5 hours

Shawn L 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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