The guy was not professional. The trailer was in bad shape. Would not trust to drive it further than what I had to.Jacob K.
Customer Reviews for Franklin Marathon
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Hannah B.
Agent was no help. the rep he spoke to over the phone accused us of stealing the truck. he was so unprofessionaljason S.
Make sure the batteries are workingDonte S.
dirty smelled like urine. worst u-haul rental place ever.rude people working the store, who do not have anything to do with the rentals. they just give you a card with a number to call. that person never picked up the phone. took 50mins to get the regional manager and was done in 5 mins. he I highly recommend. to hell with Franklin, Ohio marathon u-haul rentals.Traci K.
Better training for the employee. The guy that helped me had no clue what he was doing and he kept walking away to help customers instead of finishing up with me. It took forever.Marla S.
The person helping me was very nice.Diana R.
This is not a U-Haul store, It's a gas station. Employee had problem English and very hard to understand. Semi was blocking the uhaul and couldn't get it out and away from the trailer. Gas station employee never offered to help.Nick D.
The return location was not helpful at all. Very poor service. It took almost 40 minutes to just return the equipment.NICKOLAS JAMES V.
Manager of location was not trained to handle transactions. I had to check the trailer out myself using his tablet and talking to the district manager. He also didn't hook up the tailed. Didn't know how. Made my husband do it. Had is little boy out there who wanted to help and almost got his hand caught between the trailer hitch and tung. He did not check the lights and many are not working. When returning the trailer the same guy was horrible. We parked the trailer in the same exact spot that it was in when we picked it up. He made us re-hook up the trailer and move it. He would not give us a receipt.Ohio Ministries B.
El cliente no dejó un comentario.Martha R.