Customer Reviews for Hunts Storage Solutions
(U-Haul Neighborhood Dealer)

112 reviews

8535 Old Greenville Hwy   Easley, SC 29642
(Old “Dude Moore’s” Garage, Old “Dude Moore’s” Garage)

(864) 343-8224

Office Hours

  • Mon-Fri: 8:30 am–5:30 pm
  • Sat: 8:30 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(864) 343-8224

8535 Old Greenville Hwy
Easley, SC 29642
(Old “Dude Moore’s” Garage, Old “Dude Moore’s” Garage)

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–5:30 pm
  • Sat: 8:30 am–12 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

I reserved an auto transport one month in advance. It was NOT at the location/uhaul dealer, I wanted to do business with. The local Uhaul manager (Easley SC) could not be bothered to get the correct auto transport to my location. The morning of rental I did get a call that I had to drive to some other location for my trailer. Even though UHaul shows only ONE auto transport, apparently there are three different ones for different load sizes or what ever. It's some mystery. Uhaul always has crumby software, lousy web site (chevy truck with 'new body style') what the heck is that? And now add lousy customer service. You act like a monopoly, which you are, and the service, software, and locations are dumps.

David Schaefer 
Rating:
4.0

Customer did not leave a comment.

ANTHONY ELLISON 
Rating:
5.0

Nothing, service was excellent, I was even able to pickup auto transport after hours.

Octavio Tapia 
Rating:
1.0

Not a safe area, no one to talk to. You will be billed extra for no reason if you drop off here.

kenneth frech 
Rating:
5.0

Customer did not leave a comment.

Vasilios Asimakos 
Rating:
5.0

Customer did not leave a comment.

Patrick Safyanov 
Rating:
5.0

Customer did not leave a comment.

Cheri Moore 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Triska 
Rating:
5.0

I have no complaints! Thank you for Your kindness and professionalism!

Teresa Hozey 
Rating:
4.0

Everything went great.!

Kenneth Frazier 
Rating:
4.0

Customer did not leave a comment.

ADRIANA MARQUEZ 
Rating:
5.0

The app didn’t work to check in so I had to call in and do it over the phone

Joshua Carter 
Rating:
5.0

Customer did not leave a comment.

Robert Dillon 
Rating:
5.0

Customer did not leave a comment.

WILLIAM KOSEK 
Rating:
5.0

Rep was a little late and didn't call... Had some trouble with checking out the vehicle at the location - I started the process, but could not verify mileage or fuel because I didn't have the key - I could not get back into the system after the rep arrived with the key. No emails contained the mileage and fuel to verify.

William Kosek 
Rating:
5.0

Ontime and quick

William Kosek 
Rating:
5.0

Customer did not leave a comment.

David Kelber 
Rating:
5.0

Customer did not leave a comment.

William Krafick 
Rating:
1.0

The first truck I tried to get didn’t have a key. Someone through U-Haul helped me to gain access to another truck. Took up a bunch of time especially since I had made a reservation at another location only for them to tell me I couldn’t get the truck because they had to move stuff around. When I finally started driving the truck, it was super bouncy and drove rough like it needed tires rotated or an alignment. I use the truck regardless. The 2nd night the truck got stuck in mud. I called U-Haul and they quoted me $415 to do it even after having safe move coverage. I found a tow company to do the same job for $130. I have the receipt to prove it. What a rip off. Because I had to go back to work and wasn’t able to return it until Thursday I was charged a total of over $500. It likely got stuck in mud due to the lack of tread per the towing company. What a terrible costly experience. I will look for other options next time. Nothing against the small business person doing the U-Haul, just the corp part of it is kind of ridiculous if you don’t read the small print. Like who knew if you have safe move coverage that it doesn’t pertain to being stuck in the mud.

Vanetra Means 
Rating:
5.0

Very easy to work with and accommodating

Becki Sanders 
Rating:
3.0

No one site and charged for extra fuel when we put in what they requested back

Shennandoah Amann 
Rating:
5.0

Customer did not leave a comment.

Martin Rosendahl 
Rating:
4.0

I was originally supposed to pick up the truck at banisters, which was right down the road from my home. I was switch to this new location which caused me to have to drive an extra 15 miles round-trip. No one ever contacted me and told me of the change. It being on a Sunday there was no way I could do something different so I had to go to the new location. I don’t think I should’ve had to paid for those extra miles. Why would you send me to a location in the opposite direction of where I’m going?

TRACIE BLANKSTEIN 
Rating:
5.0

Customer did not leave a comment.

Patrick Mains 
Rating:
5.0

Great easy turn n! Thank you!

Harry Stockton 
Rating:
4.0

Customer did not leave a comment.

Regina Brake 
Rating:
5.0

Customer did not leave a comment.

janet mayfield 
Rating:
5.0

Customer did not leave a comment.

Kevin Shirley 
Rating:
5.0

Representative was prompt and helpful

Anthony Patrick 
Rating:
5.0

Customer did not leave a comment.

Miranda Smith 
Rating:
5.0

Customer did not leave a comment.

Jimmy Ward 
Rating:
5.0

Frankie Hunt was amazing! He had everything ready to go the morning I showed up and the 24/7 pickup was awesome again! Frankie Hunt you're the best. Thank you UHaul and Frankie for price matching Penske and allowing me the comfort to use UHaul again!

William snider 
Rating:
5.0

U-Haul in general needs to get your credit card billing straightened out...it was extremely frustrating and I might reconsider using your services next time.

John Askew 
Rating:
4.0

Customer did not leave a comment.

Todd Gillette 
Rating:
4.0

The only negative was the high. $ .99 price per mile.

Laszlo Balogh 
Rating:
2.0

While ok drop off location, it’s only a drop off location. There are no personnel there and no one to help you. So no one to tell about the leaking truck. The truck leaked and while not water proof, it’s water resistant. Which means my stuff shouldn’t be dripping in water, it covered the floor and ruined some of my household goods.

Jonelle Polley 
Rating:
5.0

Very good, great experience

John Davidson 
Rating:
3.0

until the day of the move, I thought the truck would be at the location I selected online. It was actually 20 miles further away. The owner, who had no control of this, did take the charge for the dolly and moving blankets off my bill to help compensate.

Leigh Harte 
Rating:
3.0

Customer did not leave a comment.

Jeffrey Moison 
Rating:
5.0

They are great people to work with. This is my third rental from them and are always great to work with

David Buckingham 
Rating:
2.0

Customer did not leave a comment.

Gary Carpenter 
Rating:
5.0

Customer did not leave a comment.

Randall Robertson 
Rating:
3.0

Customer did not leave a comment.

Jim Hahn 
Rating:
5.0

We had a little bit of a hiccup in that there was no one at the location when we went to get the truck but I was able to get in touch with Frankie and everything was handled well. The truck needed sweeping out but other than that everything was fine.

Debra Broome 
Rating:
5.0

Very kind and honest

Susan Keeler 
Rating:
3.0

He had forgotten my appointment all together, he acted like he’d never heard of me. I told him I needed to 20 foot truck which he didn’t have but when I got there he had the truck in stock and I was able to get it.

Andrew Touchstone 
Rating:
5.0

Customer did not leave a comment.

Kimberly Douglas 
Rating:
4.0

Was closed but called per instructions & gentleman was very courteous & helpful with turn in of 26 ft truck. Would recommend.

Christopher Harrington 
Rating:
2.0

I rented a 15 ft truck and the gas tank was below 1/4 tank. They would not give me the $30 credit. I took a picture of the fuel gauge.

Romero Jacqueline 
Rating:
5.0

Customer did not leave a comment.

Philip Weatherford 
Rating:
5.0

Frankie was very helpful and made sure i was taken care of.

KEN MARTIN 
Rating:
4.0

Walk around the vehicle with a scratch and dent report before and after the rental...that's all

David Wrenn 
Rating:
5.0

Customer did not leave a comment.

Alex Tobar 
Rating:
5.0

.

Alex Nicholas 
Rating:
5.0

Customer did not leave a comment.

Peter Carek 
Rating:
5.0

Customer did not leave a comment.

Scott Thompson 
Rating:
5.0

Customer did not leave a comment.

Christopher Poole 
Rating:
2.0

Well for 1 you can see about getting an office, had to stand outside in the cold for the guy to find my reservation on a phone, 2, I reserved a 10 ft truck, he didn't have 1, put me thru to a Uhaul representative, who said I'd get a 15ft for 10ft price, that wasn't so either...I needed the truck and tow dolly, that day...so then after paying he said I had to give him $100 deposit and I'd get back after turning in my rentals...Never recieved any paperwork from him, just an email...poor service

Wanda Daniels 
Rating:
3.0

Customer did not leave a comment.

SHARON HART 
Rating:
5.0

Customer did not leave a comment.

Richard Roper 
Rating:
4.0

Customer did not leave a comment.

Valdir Lage 
Rating:
3.0

Customer did not leave a comment.

Tyler Barnes 
Rating:
3.0

Said just park it and drop the keys. And then hung up.

Donald Sharp 
Rating:
4.0

6X12 van trailer roof leaked. Cargo got wet in rain.

James Caywood 
Rating:
4.0

The site manager was very accommodating and responsive to my schedule. I would definitely rent from him again.

Christopher Petronis 
Rating:
5.0

Customer did not leave a comment.

Eric Roper 
Rating:
5.0

This location was chosen due to the location to my home but I am so glad I did. Mr. Hunt was very nice and helpful. The truck was clean and very nice and relatively new. We only moved across town. The whole experience could not have gone any better. I am very pleased.

Ralph Bennett 
Rating:
5.0

Customer did not leave a comment.

Kerry Johnson 
Rating:
5.0

Customer did not leave a comment.

jacqueline brunell 
Rating:
5.0

Very professional and kind to deal with.

Tiffany Sasfai 
Rating:
5.0

Customer did not leave a comment.

RICHARD BECKMANN 
Rating:
5.0

Frankie was great, I had issues with the app with self check in and just gave him a quick call and he had me checked in under 5 minutes. He was flexible when ai needed the truck for some extra time and even let me park my car at his location for the day. Highly recommend. The app does need improvement.

Lance Gum 
Rating:
5.0

Customer did not leave a comment.

Charles Traylor 
Rating:
5.0

Nothing great service

Joey Galloway 
Rating:
3.0

Overall experience was terrible. Original contract had us picking up the truck in Anderson. The rental truck was not there and no one was onsite. Called the 1-800 number for help and was on hold in excess of 39 minutes. While waiting, someone approached us in a car, got out of their car and approached our car and tried to complete an illegal drug deal. The Anderson location is very unsafe and a poor reflection on your company.

Bryan Bigham 
Rating:
5.0

The uhaul website is very frustrating to use. It is difficult to control what equipment you will get and where. I requested a 15' truck in Central, SC and instead got a 20' truck in Easley, SC. I understand that trucks move around and are hard to pin down, but if a reservation can't be satisfied, I would rather the website show me a list of alternatives instead of picking one for me automatically. I had to try my reservation a few times before I could get one in a reasonable location. Frankie was great though.

Ben Shealy 
Rating:
5.0

Customer did not leave a comment.

Ronnie Winegard 
Rating:
5.0

He was very nice. We had no problems. My dad died and we needed the truck more days than planned and he was awesome about it. I will absolutely use his services again! Thank you so much....

Donna Merrutt 
Rating:
5.0

Customer did not leave a comment.

Barbara Hansen 
Rating:
5.0

Customer did not leave a comment.

Alison Thames 
Rating:
4.0

Nice, educated staff.

Phillip Satterfield 
Rating:
3.0

This location looks pretty rough. No one at the location. It looks like it's only a drop off for your equipment.

PAUL MURPHY 
Rating:
2.0

Customer did not leave a comment.

Mattias Miklancic 
Rating:
5.0

Super people to work with. Have rented here before, would do so again and again. Highly recommended.

Alan Larson 
Rating:
5.0

Mr. Hunt went above and beyond to take care of our needs, very pleased with this uhaul dealer, a pleasure to deal with and will be using him when we need another uhaul. Thank you for making our move less stressful!

James Stewart 
Rating:
5.0

Customer did not leave a comment.

MARK SANDERS 
Rating:
5.0

Customer did not leave a comment.

Michael Lotts 
Rating:
4.0

For our first time this experience was fantastic.

Joe Vitetta 
Rating:
5.0

Manager of location was great. He was very helpful in getting us a smaller sized vehicle that we needed.

Elizabeth Brownell 
Rating:
3.0

Customer did not leave a comment.

Donna Welschmeyer 
Rating:
3.0

Customer did not leave a comment.

Donna Welschmeyer 
Rating:
5.0

I was suppose to get a 50.00 refund due running to two different locations

David Lanier 
Rating:
5.0

Great job!

Candance Jordan 
Rating:
5.0

Customer did not leave a comment.

matt daniels 
Rating:
5.0

Mr. Hunt provided excellent customer service. He was very friendly and explained everything clearly. I will be using him in the future should a need arise.

Tammy Latimer 
Rating:
1.0

The address is wrong it takes you down the road. Your customer service is not good its slow and I had to go through multiple people and repeat myself. To top it all off the person to deliver my keys was no where near and I had to wait over an hr for them to get there. I was promised a $50 refund and never got it. Uhaul has been one of the most time wasting and biggest headaches I've had in 2021 so far. So thank you for starting my year off like shit.

Justin Bridges 
Rating:
5.0

Customer did not leave a comment.

Patrick Mains 
Rating:
5.0

Customer did not leave a comment.

Phillip Taylor 
Rating:
5.0

Customer did not leave a comment.

Frederick Wiker 
Rating:
5.0

Awesome service!

SONYA WILSON 
No reviews have been submitted for this location.

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