Frank Wilson is just awesome, I have done business with him for several years now. Thank you Frank and the team. Kelly L. Stitzel
Kelly Stitzel
Customer Reviews for Frank Wilsons Equipment Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The U-Haul service reps were litterally waiting for us to arrive as the truck had a quick turnaround to another out of state location. Thery actually called us the day prior to coordinate specific tiurn in once they opened and were very effiecient at turn in processing us out with no delays. If you ever have to move/deliver to the Evans/Ft Eisenhower area highly recommend you turn the truck in at Frank Wilson's location.
Marcelo RodriguezCustomer service were outstanding, they walk you through the process, they went above and beyond to accommodate your needs, thanks for your help with the my move 😀
Donna Washingtonkeep things as they are.
Kimberly SwiftCustomer service was great. Truck worked good and was clean.
Shannon OvertonGreat customer service.
LATISHA RUFFINFrank Wilson. Is a very nice man.
Tyrone BennettYou guys are excellent already. Great customer service, affordable pricing,great equipment. Basically covering all the right concerns most customer would have. Thank you.
reginald maysGreat customer service
Veronica Simpkinsfriendly staff and very helpful
Lucky HowardNothing!
Priscilla DentTraffic access into their corner location is a bit tricky to navigate, and street-side signage would help. But we were rewarded with truly excellent customer service. Compliments to the whole team there!
Richard DavisNothing
Mark BittrolffI experienced: Flawless service. Great customer care.
Denise CorbariVery fast and very friendly staff. Super easy to rent from them. Will recommend Frank Wilson to anyone looking for a uhaul or any other equipment.
Tyler TrinqueAwesome and friendly staff - highly recommend this location!
HERBERT WILSONEverything was great! Would recommend.
Muhamnad AliGreat customer service
JIM MOOREThe computer knowledge of returning the truck
Michael WilliamsVery friendly service!
Tammy PattonFrank Wilson is the most professional, efficient & outstanding agent in the business!!
James CookExcellent service
Chilion BelchieFrank was fantastic
Ginger GrayThe truck that was rented to me was dirty, it looked like it needed to be wiped down on the inside and was very old . After picking up my load . I couldn’t drive more than 45MPH without feeling like the truck was going to give out.The truck side mirror was broken so it was hard for me to look on the left side of me. They had newer trucks that I saw on the lot I guess I just got stuck with a junk one.
Ashley AcostaFriendly and fast ! Thank you.
Tom SparksVery friendly and willing to help you out with what is needed.
David NeumannWe chose this location because of the high ratings and that rating is well deserved. Will definitely use again if we need to rent a truck.
Scott FiegenIf every business had their stuff together like Frank Wilson's the world would be a happier place
Edwin ScottEverything went smoothly and the people there were extremely helpful and professional.
Jette TupuolaFrank's and staff was very very helpful, very friendly and outgoing, they guided me through all my questions gave me all the help I needed from start to finish, definitely look forward to future business with Frank's
Tapelra McBrideNo improvements needed at this time. Keep up the good work.
Richelle BlueLocation is great and staff is fantastic. I did a mobile order that did not work repeatedly... the app is terrible, but walking inside was a refreshing experience. The staff had me in and out of there efficiently. They made my day after trying to deal with the uhaul app for over an hour.
Cameron MarshallIndividual that rented my truck had a lot of problems with the system. So I would recommend better training. A extra charge was placed on my credit card that she said could not be used that I going to have to address.
JACOB MCWILLIAMSThere was plenty of help to direct my turn-in. The staff was efficient and friendly.
Thomas SearleHeadlight in vehicle didn’t work. The door has issue not closing. But the location staff very friendly and nice. Great place to do business
Tyrone BennettGreat to meet the owner who was so kind and helpful!
filipati siamomuaExcellent customer service. Very helpful and courteous.
ROGER FRANKLINThe operators of the rental company were amazing. Gave me a unit last minute so I could complete my move-in. Compassionate and understanding. 10 outta 10. Great people doing amazing work.
Cory DavisGreat customer service
Albert. GenaoBetter customer service from the old man. His demeanor will drive ppl away from this nice establishment in a small town.
COURTNEY RAQUELThe two gentlemen I had the pleasure to meet yesterday were amazing. Frank’s equipment center is top notch!
Ricky BowserI love these folks right here!
Renoir MontalvoMake sure tire pressure is up to par.
Jazmyne DodsonVery helpfull getting me on the road
David CorderoGreat customer service.
Duree Hodges