Comentarios del cliente para Fowler's Furniture

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Fowler's Furniture

Grado total:

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Garry M. en

Grado:

El cliente no dejó un comentario.

charles b. en

Grado:

Great service. Nice truck thanks see soon. Next trip

Charlotte W. en

Grado:

Make sure when you have a rental going out that it is in working order and have a replacement on hand. Had to wait on another uhaul to replace the one I rented. Fowler's furniture was great with us.

leonard c. en

Grado:

Nothing, excellent service

Adam B. en

Grado:

El cliente no dejó un comentario.

shawn h. en

Grado:

Trailer had 2 water bottles and a chain left inside,,gas in truck very little

SWANYE C. en

Grado:

El cliente no dejó un comentario.

steve g. en

Grado:

El cliente no dejó un comentario.

Trevor H. en

Grado:

El cliente no dejó un comentario.

leonard c. en

Grado:

Excellent customer service

jack p. en

Grado:

El cliente no dejó un comentario.

Brandi S. en

Grado:

El cliente no dejó un comentario.

kent s. en

Grado:

El cliente no dejó un comentario.

Marie H. en

Grado:

El cliente no dejó un comentario.

terry b. en

Grado:

I did not know my initial drop off point in Harriman tn Lexy's furniture and antiques, refused to accept the drop off and I had to take it to Fowlers furniture. The people at Fowlers were very nice and helpful.

michael s. en

Grado:

El cliente no dejó un comentario.

jim c. en

Grado:

El cliente no dejó un comentario.

Cynthia W. en

Grado:

No dolly was included with the truck rental.

JAMES M. en

Grado:

El cliente no dejó un comentario.

leonard c. en

Grado:

x

Gail M. en

Grado:

The location and people were very nice. The website was inaccurate. I had reserved the 17 foot truck , with confirmation. When I got there only 12 foot truck was available. Unfortunately I did not have time to look around for the one I needed and had to settle for the 12-foot truck. Which was not enough for a one trip pick up of all items. Will have to rent yet once again, to complete moving needs.

Lynette J. en

Grado:

My experience with the team at Fowler’s was top-notch. And they made a rather frustrating day a lot better! Having said that, I would not recommend renting from UHaul to anyone. I reserved my truck several days in advance. When I went to pick it up at the designated location, they did not have a truck for me and offered no assistance in helping me find another. When I called UHaul, they were not helpful. The customer service rep was polite but never offered to help me locate another truck. When she checked my reservation, the information she had, indicated that I was supposed to pick the truck up at another location. A location that I had never heard of. MY SISTER called Fowler’s and, luckily, they had a truck available. I don’t know what type of system UHaul uses for reservations, but it sucks!!!

reanna h. en

Grado:

El cliente no dejó un comentario.

John C. en

Grado:

Very nice group

JOHNNY S. en

Grado:

El cliente no dejó un comentario.

kimberly c. en

Grado:

I am seeking full refund reserved over phone instore for 24 hrs. Picked up recoeved text due by 10pm same day. Customer service informed me would be reported stolen if not returned. I got night before intending on using 8- to aprox noon. I was unable to use truck for intended purpose.

Curtis J. en

Grado:

El cliente no dejó un comentario.

PHILLIP L. en

Grado:

Absolutely outstanding service. Best that I have experienced when renting U- Haul.

Chris E. en

Grado:

El cliente no dejó un comentario.

Lathaniel H. en

Grado:

NOTHING

DONALD S. en

Grado:

El cliente no dejó un comentario.

lucretia h. en

Grado:

El cliente no dejó un comentario.

kenneth P. en

Grado:

Charge me for insurance that I never asked for nor did they ever asked me if I wanted insurance just took upon there selfs to put it on there. Didn't realize till a couple hours later and it was on there and was too late after that. You rent from this place you better double-check your charges before you leave.

doug d. en

Grado:

The 26 ft GMC truck rented had a terrible wobble in front end. Could not drive over 55 even on interstate without fighting the steering wheel for control. Also gas gauge wasn't accurate. It bounced around making it hard to determine accuracy. If I use this facility again I will want to test drive before leaving. Also Fowlers was very courteous and worked with me on pickup/return times.

leonard c. en

Grado:

The cost of the rental was unclear and I ended up with three different charges on my card. Five days later and it is still not cleared up. But Uhaul has no problem holding double the cost of the rental. The original hold was for $154.26. After the return I should have owed $3.66 for extra miles. My card was then charged $28.12 the next morning and then $182.38. The $28.12 dropped off the following day but the other two charges are still on my card and this is for a 20ft truck for one day dropped off at the same location as picked up. Very dissatisfied hope to find an alternative way to pick up my equipment from UPS in the future. Every other rental company I have dealt with just submit the additional charge separately. Their explanation is I will eventually get credit for the overcharge is not acceptable. I wonder how that would work if other stores charged that way. "I'm going to double charge for these groceries. But you'll get it back in five to seven days" No problem.

Alan P. en

Grado:

El cliente no dejó un comentario.

Marty D. en

Grado:

El cliente no dejó un comentario.

wesley b. en

Grado:

El cliente no dejó un comentario.

gary m. en

Grado:

El cliente no dejó un comentario.

joseph b. en

Grado:

El cliente no dejó un comentario.

Michael F. en

Grado:

El cliente no dejó un comentario.

Jerry J. en

Grado:

The truck had a non-working headlight which made it VERY hard to see at night in the remote area that I moved to. The guy that set up the contract seemed very clueless about what he was doing and took WAAAAAAY longer than it should have. Of course, I happened to be in a hurry, which made that portion of the experience pretty inconvenient. Other than that, it was a pleasant experience overall.

RICK E. en

Grado:

Nothing at all. This experience was completely satisfactory

James L. en

Grado:

Quick, easy, friendly and efficient. Truck was clean.

SHERRY W. en

Grado:

The location I asked for was not booked. We were supposed to go to Rockwood Food Mart which we did. But they had us going to Airport Road location. The guy at the food mart was not helpful at all. he was trying to wait on customers and wait on us and would not make a call to try to change it. We had to do it on our own so we ended up going to Fowler's furniture. The guy at Rockwood Food Mart had 23 Foot Truck there. I do not think he needs to be a representative of U-Haul.

Rob R. en

Grado:

Nothing

jody a. en

Grado:

El cliente no dejó un comentario.

Michael J. en

Grado:

Rental went as planned. 15 Foot Truck was just the right size for our move. The staff at Fowler's were very helpful and accommodating to our moving needs. We also plan to buy furniture here in the near future. Nicely set up floor and good prices! Thanks again!

Ethan B. en

Grado:

El cliente no dejó un comentario.

Robyn B. en

Grado:

You need to train them more in the rentals cause they gave me the wrong truck plus the wrong miles, and fuel was marked wrong. They only went by what the computer told them and not what the truck had,but they did fix it and made sure that I got my money back plus they couldn't find the key to the truck that I had rented but over all they were very helpful.

AUTHER M. en

Grado:

Did not have what I requested but was told it would be there next morning. I arrived next morning and had the trailer size I requested. The lady was very helpful and had put extra effort into making sure I was a happy customer. Most of this was done by phone and the lady made her commitment happen. contract # 92108161 Great Job

Teresa M. en

Grado:

El cliente no dejó un comentario.

Linda M. en

Grado:

El cliente no dejó un comentario.

Michael G. en

Grado:

none, very professional help, thanks

John M. en

Grado:

El cliente no dejó un comentario.

David O. en

Grado:

The people we rented the equipment was nice and went out their way to help us. Neither head light worked in dim and the rotor scraped the whole ride home. But they transferred the equipment from another near by place.

Martha G. en

Grado:

El cliente no dejó un comentario.

HARRY D. en

Grado:

Told the Store Manager that someone had been smoking in the truck and that the inside was dirty. He said that he would take care of it and thanked me. I would strongly recommend this location to my friends and co-workers when they need a UHaul. I have always gotten friendly and fast service and assistance.

Boyd J. en

Grado:

My Tow Dolly rental from Fowler's went as planned. Fair price and helpful staff. Thanks!

DANNY F. en

Grado:

Completely satisfied with U-Haul experience at Fowler's. I will be renting from them again.

Brigitte S. en

Grado:

El cliente no dejó un comentario.

Dylan P. en

Grado:

Really pleasant staff at Fowler's Furniture! My truck rental went great, I will be renting from them in the future and looking to purchase furniture with them. They have a good looking selection on the floor. Nice and clean!

carlos c. en

Grado:

Power windows would be a treat, thanks everything was great

Buck W. en

Grado:

El cliente no dejó un comentario.

Kari T. en

Grado:

El cliente no dejó un comentario.

WILLIAM H. en

Grado:

I rated it average iverall because the man seemingly in charge told me a lie the day before I picked up the truck. He compared my move in distance to one the day before that going to Cullman, AL and said the cost would be about the same - around $135.00 When the young lady rang up the total it was more than double, almost triple, as to what he quoted. The young lady preparing the transaction was very helpful and courteous.

Carol Z. en

Grado:

El cliente no dejó un comentario.

John S. en

Grado:

Everything great!

. en

Grado:

El cliente no dejó un comentario.

dottie m. en

Grado:

Everyone was so friendly and just a pleasure to do business with...Thanks Everyone!!

richard b. en

Grado:

El cliente no dejó un comentario.

phillip c. en

Grado:

Tell the real busniess

Steven H. en

Grado:

Very good experience

Dylan P. en

Grado:

Worked for my small move. Nice people!

James S. en

Grado:

Nothing. Service was excellent. Except for top shelf in 26ft truck got some of our belongings wet. Needs to be checked for leaks.

Rick M. en

Grado:

El cliente no dejó un comentario.

ed h. en

Grado:

People were very helpful and provided me with exactly what i had reserved. I picked it up on a federal holiday and they were available.

Johnny J. en

Grado:

yes called last minute took excellent care of me

Robert M. en

Grado:

I was charged more than they told me and more than my receipt said. You should not overcharge customers

Bonita F. en

Grado:

El cliente no dejó un comentario.

Steve S. en

Grado:

10 Foot Truck Rental was exactly what we needed. Quick, easy and fairly priced. Nice people. Would rent U-Haul from this location again.

Casey P. en

Grado:

El cliente no dejó un comentario.

David S. en

Grado:

El cliente no dejó un comentario.

Robert B. en

Grado:

Very friendly people, great service!!

Denise S. en

Grado:

El cliente no dejó un comentario.

TANIESHA T. en

Grado:

El cliente no dejó un comentario.

Belinda K. en

Grado:

The staff there ere friendly and professional, in and out quickly and checkin was a breeze, if I need a truck again it will be at this loation. But I do have to say that the truck mileage is to high, .89 a mile is to much.

Mark J. en

Grado:

El cliente no dejó un comentario.

charles w. en

Grado:

El cliente no dejó un comentario.

David R. en

Grado:

The time it took to do the contract.

Carl T. en

Grado:

this young lady who received key and contract was was wonderful a good example of what all customer service should be. Two other vendors refused to receive truck one of which was the designated drop off point they were both borderline rude.

HARRY D. en

Grado:

I have always received fast and friendly service at this location. I can't think of anything to improve upon.

HARRY D. en

Grado:

I have always received excellent service at this U-Haul location. Thank you for having placed U-Haul at Fowler's Furniture.