Comentarios del cliente para Four State Storage Leaseco LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Four State Storage Leaseco LLC

Grado total:

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Kim K. en

Grado:

The attendant was rude and yelled at us because we were being loud and she wasn’t able to take her test for a class she was taking for school and she would not open the gate for us.

Neftaly R. en

Grado:

El cliente no dejó un comentario.

donna K. en

Grado:

The customer associate was barely polite. The truck was parked where we had to back it out between a van and another car for a long distance next to a building. Felt like we could have scraped up this brand new vehicles mirrors, just pulling out of there! Then had to drive all around the place to go out. There was a gate right by where it was parked, that a guy opened up immediately as we got back to our vehicle we came in. It was like the associate was too lazy to open that gate.

KEVIN S. en

Grado:

Charged for a service when specifically opt out! When I returned the equipment, In the afternoon during normal working hours, nobody was there. Then I get a call 2 hours later with a late return issue! Poor Uhaul representation again.

Aaron A. en

Grado:

The csr seemed very preoccupied with something other than us. We were the only customers in the area, and the business seemed slow.

Luca C. en

Grado:

Wasn’t In the office when the hours Posted Showing they were open.

Jay M. en

Grado:

I was supposed to get 2 bundles of moving blankets ( did not have).. There was a lock on the back of the truck.. person behind desk did not have combination.. had to wait for her to get it 15min. I asked how to get the truck back in as it was fenced in. She said download the uhaul app but did not know how to use it.. How pathetic.. luckly a guy came right when I was trying to get in after the place had closed.. he had a key to use on the key pad to get in. Also 1 week earlier I had rented the same size truck from a different location.. the cost was half .. WHAT GIVES WITH THAT.. REALLY DISAPPOINTED WITH THIS TRANSACTION WITH YOU UHAUL THIS TIME TIME!!!!!!!

hope B. en

Grado:

El cliente no dejó un comentario.

Michael C. en

Grado:

El cliente no dejó un comentario.

Purna P. en

Grado:

The mobile check in process is very confusing. There are some pre steps to do before checking out the equipment but what those steps are is not told to customer prior. If somebody is going to read this, please make sure that customer is informed at least 24 hrs so they can do the steps and not wait outside the facility waiting for it to open even though they had reservation for ealrier time.

Sanjeev V. en

Grado:

They're closed on Sunday's. You would need to have the U-haul app if you're return after business hours or Sunday to complete the return process. The location didn't have spare keys for vehicle, when I was returning it, I locked vehicle from inside instinctively before exiting and they said I'd probably need to spend $150 for damage charges to get vehicle unlocked because they don't have spare, they were even ready to charge me for 2 additional days before they finally had someone unlock it. I had to deal with U-haul area manager directly, make him several phone calls and emails requesting not to charge me and explaining the situation. In the end, I was only charged for what I should pay for rental period. But, the whole experience was bitter and I would never go back to this location to rent.

Kathleen K. en

Grado:

El cliente no dejó un comentario.

JOEL G. en

Grado:

I got switched to this location because the truck I wanted became unavailable at the original location. The woman from this location called me repeatedly asking me when I was coming, even though I had told her I was on my way.

John M. en

Grado:

Everything says that this location was open until 6pm dropped off my rental at 445 and it was locked up tighter than Fort Knox. Hopefully this was just a 1 time occurrence or maybe this location needs to update their hours in uhaul.com and the various other outlets

Zachary P. en

Grado:

El cliente no dejó un comentario.

Juan M. en

Grado:

Excellent service.