El cliente no dejó un comentario.Clinton P.
Customer Reviews for Founders Plaza Sunoco
(Distribuidor de U-Haul del vecindario)
East Hartford, CT 06108
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 1 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I started in East Hartford, CT with a quarter tank of gas. I returned the vehicle to NH with slightly under half a tank. I was told by the East Hartford agent that to avoid additional charges I would have to return the vehicle to Hudson, NH with at least a quarter tank. Please investigate for a credit. My final mobile bill reflects a charge of $85.50, which filled the fuel tank. Please investigate for a credit. My contract number is 22458079. Thank you! John DouganJohn D.
El cliente no dejó un comentario.Stephen C.
El cliente no dejó un comentario.FRANK TERRY C.
The U-Haul personnel left at 3:00 or 3:30, and I dropped the trailer about 4:00. The sole clerk inside told me to "check in online." It would have been useful if he had handed me a sheet with instructions. Instead I had to call U-Haul for instructions on how to do that. I took pictures before I made the call, assuming they would be useful. However, as the person on the phone waked me through the process, I discovered that the iPhone app required photos taken while you were completing the form on the app. I would have assumed it would let you pick a photo stored on your phone. I was glad I called from the parking lot.Richard B.
Absolutely furious that my pickup location changed at 8pm the night before hand. I booked my reservation almost 2 months in advance to pick up at 9am in Middletown and didn't get notified until 8pm the night before that I couldn't pick up until 11am and had to go to East Hartford instead. Beyond unacceptable.Abigayil S.
El cliente no dejó un comentario.VICTORIA C.
El cliente no dejó un comentario.Nicholas C.
Very Well DoneRobert F.
I dropped off Sunday after hoursNatasha M.
El cliente no dejó un comentario.Grazyna P.
The drop off was a horror show. I wish to never go through it again. But I'm renting this weekend. I'm afraid to think what could happenSTEPHEN S.
The app wasn't exactly user-friendly, however, once it was figured out it was straightforward enough. Great equipment. Thanks.John M.
El cliente no dejó un comentario.Richard P.
El cliente no dejó un comentario.Richard P.
El cliente no dejó un comentario.EDDIE S.
This was a convenient location, but it was not overly clear what to do at drop-off. The location is at a gas station, and the station manager(?) said he would pass the key on to the UHaul representative for us. I appreciated his offer to do that as it wasn't very clear how to proceed otherwise. Other than that, drop-off was easy and quick.LISA G.
El cliente no dejó un comentario.Carlos M.
Convenient that you can buy gas here in case a customer forgets to fill up like I did, though, gas prices here are seriously overpriced. Also, uhaul staff are off the clock at 1pm, which is silly. Fortunately, the attendant was able to help.KELLY G.
Good customer service.David H.
El cliente no dejó un comentario.dong T.
Easy and friendly service!!Elizabeth D.
El cliente no dejó un comentario.Haley G.
El cliente no dejó un comentario.Troy W.
If after checking in online, why did I spend another 20 minutes with the agent? The option for insurance should be included in the online process. Staff was lacking in personality.Florence U J.
Honestly Rick went over everything with me even though he was busy! I have rented uhauls many times and have never had such a great experience like this! Definitely will use this location again. Thank you Uhaul!John C.
If it's not broken don't try and fix it is the motto to thisb U-Haul dealershipDavid E.
Cleaning facility as it was brim Swept but clearly not decontaminatedShawna M.
El cliente no dejó un comentario.David B.
El cliente no dejó un comentario.Thomas A.
Thanks to the cashier who provided great customer service.Iris V.
I was met as I drove in. The vehicle was checked, mileage and date verified, and I was good to go. Very friendly staffCarol W.
El cliente no dejó un comentario.PAUL P.
Sunday hours.SIDNEY D H.
Nothing at all the guys there were greatSanford W.
El cliente no dejó un comentario.CLOVER W.
El cliente no dejó un comentario.Bryanna L.
El cliente no dejó un comentario.Joel T.
Great, functional trailer. Nice people there, Rick was efficient and professional. I heard about it from a friend.Mark J.
El cliente no dejó un comentario.YARELIS D.
The car was clean, but very old with a hard steering wheel to maneuver. But the reception and customer service was professional and courteous.Ahmad W.
El cliente no dejó un comentario.steve F.
El cliente no dejó un comentario.David R.
El cliente no dejó un comentario.ernie O.
El cliente no dejó un comentario.Iryna T.
Didn't realize that doing the mobile option took a lot longer than going to the desk. Not to impressed when you want to speed the process and it takes longer to setup your rental. Two many steps. Not so convenient.Marisol A.
Rick was there to help me. He released the keys to me due to delay getting the combination to the lock. Overall, I was impressed with the self check-in:check-out process despite the glitch/delayThomas B.
El cliente no dejó un comentario.Charlene D.
El cliente no dejó un comentario.ASHLEY L.
El cliente no dejó un comentario.rosa C.
El cliente no dejó un comentario.millicecia F.
Excellent service from pickup to drop off. Great customer service.Bill H.
El cliente no dejó un comentario.Todd D.
There should be some guidance inside the cab about gearing the vehicle; After returning the vehicle, it would be more clear if there was guidance about returning the key to the compartment.Qi Z.
Good customer serviceElizabeth R.
El cliente no dejó un comentario.Elizabeth R.
El cliente no dejó un comentario.Francisco Q.
El cliente no dejó un comentario.Zenovia P.
El cliente no dejó un comentario.THATSHNA MOORTHY T.
The U-Haul rep insisted that I could not take the truck that was scheduled for me to use, he also made me wait for another truck to be returned before I could leave the lot and get started moving.Christina K.
The uhaul rental is inside the gas station. I feel like maybe they should upgrade that area where you rent and pay for gas. Mr. Bob and the younger gentleman were very nice and the process was swift and easy.Anna S.
El cliente no dejó un comentario.Jose L B.
El cliente no dejó un comentario.DELORES C.
El cliente no dejó un comentario.Sonya P.
El cliente no dejó un comentario.maria R.
Slightly confusing where to go to drop off and to connect with a representative.Hilary L.
El cliente no dejó un comentario.tony M.
El cliente no dejó un comentario.Jakub P.
El cliente no dejó un comentario.norman H.
El cliente no dejó un comentario.Shamkina J.
El cliente no dejó un comentario.Jewel P.
El cliente no dejó un comentario.Dee C.
El cliente no dejó un comentario.Jerry C.
El cliente no dejó un comentario.Barbara M.
El cliente no dejó un comentario.Joseph M.
Todo estÃ¡ como lo disponen perfecto graciasFortunato J.
Clerk very rudeAnna V.
El cliente no dejó un comentario.Lisa F.
El cliente no dejó un comentario.VISHAL S.
They were very helpful and went out of their way to help me secure my reservation and truck. I will reserve a trailer soon.Ralph M.
El cliente no dejó un comentario.Raymond D.
El cliente no dejó un comentario.Charles S.
El cliente no dejó un comentario.heather B.
keep doing what you're doingKenneth B.
El cliente no dejó un comentario.anthony R.
Perfect professional and great customer serviceSamantha P.
El cliente no dejó un comentario.Keith Z.
El cliente no dejó un comentario.Mary D.
El cliente no dejó un comentario.Leslie W.
El cliente no dejó un comentario.Daisy H.
no need for any improvement strait professional service.felix O.
The rental process was easy and helpful since the location was closed. I was able to do everything via my phone and only took about 15 min to complete the rental.Jonathan F.
El cliente no dejó un comentario.Vahid K.
Employee was very rudeJoel B.
They had left windows open and was cold. Kind of different to pick up a truck at a radom gas station.Sofia P.
Rick and Bob were great in setting up reservation. Easy thank you!Rob T.
very efficient, pleasant experienceDennis D.