Customer Reviews for Foshee Boat Doc
(U-Haul Neighborhood Dealer)

305 reviews

17257 US Hwy 280   Dadeville, AL 36853
(By Dadeville Truck stop)

(256) 825-4372

Office Hours

  • Mon: Closed
  • Tue: 9 am–4 pm
  • Wed: 8 am–12 pm
  • Thur-Fri: 9 am–4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(256) 825-4372

17257 US Hwy 280
Dadeville, AL 36853
(By Dadeville Truck stop)

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue: 9 am–4 pm
  • Wed: 8 am–12 pm
  • Thur-Fri: 9 am–4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Guy Alexander 
Rating:
5.0

Customer did not leave a comment.

Brad East 
Rating:
3.0

None.

Jeff Hathcocok 
Rating:
4.0

Customer did not leave a comment.

Harold Mcgukin 
Rating:
5.0

Customer did not leave a comment.

Juan Rodriguez 
Rating:
2.0

Parking lot is very tight. Had to back and unhook with no assistance

Harry Waugh 
Rating:
4.0

Customer did not leave a comment.

Garret Giacomini 
Rating:
3.0

It would improve your service if you actually had the truck where I had originally reserved it to be. I am so unhappy that you decided that I could just pick up my truck 30+ miles in the wrong direction. So I had to spend 2 plus hours getting the truck and then driving the wrong direction twice. Huge inconvenience. Not to mention I paid extra to have supplies that I never received.

Roland Van Heest 
Rating:
2.0

Your U-Haul system is flawed. I reserved a 15’ truck and then show up and there is no 15’ available. Then I was told I would have to call 1-800 number about truck share program. Now this is after I had a confirmed reservation 2 days prior. Why does your system allow you to reserve a truck and you show up and it’s gone??? Not a fan and will not recommend to anyone

Warren Vandiver 
Rating:
1.0

Customer did not leave a comment.

William Allen 
Rating:
1.0

Customer did not leave a comment.

WILLIAM ALLEN 
Rating:
3.0

Customer did not leave a comment.

Michael Walsh 
Rating:
1.0

Rude

Pamela Harrison 
Rating:
4.0

Advise customer if they use cash , they won’t get it back until mailed. Also it would be nice to be able to drop off at location schedules. Representative called in mid trip to change drop point and stated they would knock off 25$ for extra travel, when got there they knew nothing of it. Equipment was nice and useful customer service at drop off location sucked.

Ricky Patton 
Rating:
5.0

What a great experience. Everyone was awesome. It was like I was in Hawaii with soft 80s music in the background. I was in and out of there with the quickness. What a great experience. 10 out of 10, I’d do it again. I’m still humming that Hawaiian song.

KENNETH LAWSON 
Rating:
4.0

Customer did not leave a comment.

Bob McMahon 
Rating:
2.0

The man named Brett called us and gave us address for drop off and where to put truck and keys and contract. He mentioned they were not open on weekends. We did exactly as told. Put a total of $125 in gas so tank would have more than 1/4 tank. Then U-Haul starts calling and asking us where truck is because Foshee Boat Doc is hardly ever manned. Why does U-Haul have unmanned drop off point?

Nikki Dotter 
Rating:
5.0

Everything went well. Easy to reserve and return truck. Convenient location for me.

Brian Hoskins 
Rating:
4.0

It was a mobile drop off after hours.

Les Hopson 
Rating:
5.0

Customer did not leave a comment.

Robert Parker 
Rating:
3.0

Customer did not leave a comment.

linda ruis 
Rating:
4.0

Customer did not leave a comment.

cleveland callaway 
Rating:
5.0

Customer did not leave a comment.

thomas white 
Rating:
3.0

Extremely difficult to park the truck at this location right off hwy 280. No parking really available for large trucks.

Scott Rossman 
Rating:
5.0

Great experience

Kaleb Kreamer 
Rating:
3.0

Everything went as expected

ronald miley 
Rating:
4.0

Customer did not leave a comment.

Donald Lane 
Rating:
5.0

Owner was very friendly and professional.

ronald miley 
Rating:
5.0

Customer did not leave a comment.

Jerry Hanks 
Rating:
5.0

Very friendly staff that are willing to go out of their way to make sure you have what you need.

Cortney Daniels 
Rating:
5.0

Brett was great to work with.

BRYAN KURY 
Rating:
5.0

Trey braved a pouring rain to help me unhook the trailer. Went the extra mile…

Jim Boerma 
Rating:
1.0

Charged me for an extra day when we brought the trailer in a whole 24hrs early...no one was there at 11:53 on November 29th. Called number on door and was told where to park it, left contract in door slot. They didnt check it in until November 30 at 10:54.... still trying to get them to refund my money.

LEE MOSHER 
Rating:
5.0

Customer did not leave a comment.

Riley Foshee 
Rating:
5.0

Customer did not leave a comment.

Richard Nelson 
Rating:
3.0

Cluttered business, sign not visible. We saw tow options in a field and parked there. Directions were to not block the road, only option was behind a dumpster. Returned keys then got the request for pics on the app. Argh.

Jacquelynne wilder 
Rating:
3.0

It's not the location is bad, it's just I made a reservation 2 months prior to rent a truck in Auburn, Al then 2 days prior to my pick up day I'm informed to pick it up somewhere else. The man there was nice, he hooked up my auto transport which I appreciated but had some trouble with the computer and had to make a few phone calls to get things straight. I think he was pretty new at this.

Lawrence Hooker 
Rating:
5.0

The Manager was very helpful, please recognize him!

BRUCE PATERSON 
Rating:
5.0

I plan on using them again.

DONNA COYNE 
Rating:
5.0

Customer did not leave a comment.

Phillip Monroe 
Rating:
5.0

Not used to seeing the U-Haul in a boating business, but the person I worked with was super-nice and friendly. I would go back to this area again if I happen to be around.

CHARLES ESTES 
Rating:
5.0

Customer did not leave a comment.

MASON DOVE 
Rating:
1.0

Rain damage inside the trailer

MATTHEW BROWN 
Rating:
5.0

Customer did not leave a comment.

Juan Rodriguez 
Rating:
3.0

The location looks a bit unkempt; I would not want to rent a UHaul from this place.

Mark Amundsen 
Rating:
5.0

Customer did not leave a comment.

PHILLIP MONROE 
Rating:
5.0

Customer did not leave a comment.

Robert Jackson 
Rating:
2.0

Owner of the facility was cordial and efficient. The location did not have sufficient parking for customers and was 30+ miles away from the original pickup location in Auburn that was agreed to on the Reservation Confirmation. I was not aware of the pickup location change until <24 hours before the scheduled pickup time.

EDWIN CONE 
Rating:
3.0

The location was closed at the time due to Covid so not able to drop off in person

Lyles FORBES 
Rating:
3.0

When I arrived at the first location I originally made my reservation for there was no U-Haul truck and the place was closed. I had to rent a U-Haul that was an hour away from my destination and triple the price. Worst U-Haul experience ever from start to vehicle return. I would not recommend doing the U-Haul online pickup/drop off. I would not recommend making a reservation with U-Haul because it is unreliable what places actually have the U-Haul that you need.

Anthony Weir 
Rating:
1.0

Customer did not leave a comment.

WILLIAM BLEIER 
Rating:
5.0

Great support

Steven Simpson 
Rating:
5.0

Customer did not leave a comment.

Paul New 
Rating:
5.0

Great service but I haven’t received my deposit yet

TAMMY BAKER 
Rating:
3.0

Customer did not leave a comment.

DANIEL COCKS 
Rating:
5.0

Customer did not leave a comment.

David Gregory 
Rating:
2.0

This is a boat business, with UHaul as a secondary. The young man who helped me was interested in getting me out ASAP so he could do whatever else he was doing. The truck was clean, but I could not adjust the sideview mirrors on the driver's side.

William Abernathy 
Rating:
3.0

Customer did not leave a comment.

Steven Emerick 
Rating:
4.0

Customer did not leave a comment.

David Gregory 
Rating:
5.0

What a great bunch of guys. It's as if they truly just enjoy helping people. How refreshing. I think I'm going to put them on my Christmas cookie list, they deserve more than just a card.

KENNETH LAWSON 
Rating:
3.0

Customer did not leave a comment.

Gwen White 
Rating:
5.0

Customer did not leave a comment.

GUY ALEXANDER 
Rating:
5.0

Customer did not leave a comment.

Shelia Fennell 
Rating:
5.0

Customer did not leave a comment.

David Gregory 
Rating:
3.0

Fix the mud holes getting to and from the rentals

Betty Andrews 
Rating:
5.0

Attendant was very helpful

Carl Maddox 
Rating:
3.0

Customer did not leave a comment.

Suzanne McGinty 
Rating:
5.0

Super friendly with lots of inventory to choose from.

Shelby Thomas 
Rating:
5.0

Great job! Very Helpful and quick.

Michael MacDonald 
Rating:
5.0

Great customer service...

James Hildreth 
Rating:
2.0

Reservations made on line and the experience was AWFUL. After over 1 hr telephone wait time they cancelled my order. The business had an after hour phone number on the door and I used it to get a truck. Truly a harrowing experience; not what you need when moving.

SHIRLRY RAMONIA 
Rating:
5.0

Customer did not leave a comment.

Jeff Slayman 
Rating:
4.0

not a thing ......attendant very helpful and easy to work with. Made pick up and return very easy

Jay Moore 
Rating:
4.0

Customer did not leave a comment.

chris brewer 
Rating:
5.0

Marty was extremely helpful and went above and beyond to make sure everything was ready. He answered all of our questions. We would rent again from Foshee Boat Doc. Thank you

William Nicrosi 
Rating:
2.0

Friendlier service

larry harrison 
Rating:
5.0

Customer did not leave a comment.

TimothyGale Devore 
Rating:
5.0

Let them know,the trailers are not on site! Was worried when we first pulled up, and there were no trailers on site!

Juan Hernandez 
Rating:
3.0

Customer did not leave a comment.

Eddie Shadeed 
Rating:
5.0

Customer did not leave a comment.

KAREN KLINGELHOEFFER 
Rating:
4.0

WHOEVER IS IN CHARGE OF THE DROPOFF LOCATION NEED TO CHECK / INSPECT THE AREA AT LEAST TWICE A DAY FOR ANY EQUIPMENT THAT HAS BEEN DROPPED OFF, AND GIVE THE CUSTOMER A COURTESY CALL ON THE DROP OFF..

Terry Carr 
Rating:
5.0

Customer did not leave a comment.

Jim Boerma 
Rating:
3.0

Rental pick up location was changed with out notification. Turns out the pick up location was in t h e city next to where my original pick up was ; the original reservation was in the same town where my house is.

constance smedley 
Rating:
4.0

Customer did not leave a comment.

Dave Herrell 
Rating:
5.0

Nothing. The 24/7 process was easy and seamless.

Jason Taunton 
Rating:
4.0

No issues with them - except for being charged an extra day even though only a few minutes late.

Eoin AND Gretc Lehane 
Rating:
5.0

Customer did not leave a comment.

Justin Allred 
Rating:
5.0

Customer did not leave a comment.

Dewey Goodwin 
Rating:
5.0

Customer did not leave a comment.

Jason Jeter 
Rating:
5.0

Customer did not leave a comment.

Ruthie McDonald 
Rating:
3.0

Customer did not leave a comment.

Barry McNeal 
Rating:
5.0

Very helpful & nice!!

jesse pate 
Rating:
4.0

Customer did not leave a comment.

Chris Fincher 
Rating:
4.0

Friendly and helpful

Craig R Ferguson 
Rating:
4.0

It was an after hours drop off of a trailer.

Jeff Stuenkel 
Rating:
5.0

Online check in for the appliance dolly did not work. It tried to treat it like a vehicle and then gave an error.

Forrest Jones 
Rating:
5.0

Customer did not leave a comment.

Royce Johnson 
Rating:
5.0

Customer did not leave a comment.

Johnny Perkins 
Rating:
4.0

Customer did not leave a comment.

William Wetzel 
Rating:
5.0

Great service location

William LAMB 
No reviews have been submitted for this location.

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