Customer Reviews for Foothills Grocery & Deli LLC
(U-Haul Neighborhood Dealer)

165 reviews

1681 Hwy 21   Thurmond, NC 28683

(336) 874-2290

Office Hours

  • Mon-Sat: 8 am–7 pm
  • Sun: 8 am–3 pm

Services at this Location:

Contact Us

(336) 874-2290

1681 Hwy 21
Thurmond, NC 28683

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–7 pm
  • Sun: 8 am–3 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Best Uhaul experience, these guys know what they're doing!

Matthew Milosh 
Rating:
5.0

What is there to change? They are super friendly and they go out of their way in helping you !!!!!

darlene brown 
Rating:
5.0

Customer did not leave a comment.

Dale Crane 
Rating:
4.0

Customer did not leave a comment.

cyndi smith 
Rating:
5.0

Customer did not leave a comment.

Lisa Towsley 
Rating:
5.0

Customer did not leave a comment.

John Bland 
Rating:
5.0

Great help and support. Very patient and friendly.

Brad Morton 
Rating:
1.0

The truck was nasty, I had ordered a appliance hand truck and a furniture dolly when I arrived and after spending 30 minutes trying to get access to the truck because all the pictures that had to be taken and then waiting over 30 minutes to get keys I was told they did not have the extra items I orderer. Then he spent another 20 minutes looking for the, and finally found some. I will be contacting U-Haul about this. I’ve never had to wait this long for a rental.

Scott Gambill 
Rating:
5.0

Customer did not leave a comment.

david brindle 
Rating:
5.0

All was very good

tim vest 
Rating:
5.0

Customer did not leave a comment.

Nollie Neill 
Rating:
5.0

Have places open to return equipment when online says open they were all closed

Marti Wagner 
Rating:
5.0

Customer did not leave a comment.

Richard Hester 
Rating:
4.0

Customer did not leave a comment.

James Garrett 
Rating:
5.0

Foothills was very helpful, Eric provided clear, professional and accurate assistance. The UHaul website on the other hand needs serious upgrading, one of the least useful unfriendly booking websites I have used in a long time.

David Richards 
Rating:
4.0

Customer did not leave a comment.

Dale Crane 
Rating:
5.0

Customer did not leave a comment.

Paul Vecchio 
Rating:
3.0

Customer did not leave a comment.

Dennis Denny 
Rating:
1.0

Sketchy drop off location in a gravel lot. Also tried to charge me an extra charge for them changing my location to drop off without my permission

Holly Jones 
Rating:
5.0

Customer did not leave a comment.

Dennis Neil 
Rating:
2.0

Customer did not leave a comment.

ESteban Hernandez 
Rating:
5.0

Was right on the way to Greenstreet Golf and Country Club for delivery of lawnmower and golf clubs. The store had tasty fried chicken and a nice selection of equipment to rent in the future.

Eric Adams 
Rating:
5.0

Customer did not leave a comment.

Douglas Gibson 
Rating:
5.0

Customer did not leave a comment.

Steve Capamaggio 
Rating:
5.0

People very helpful. Thank you

Tina Moore 
Rating:
5.0

We will definitely rent U-HAUL equipment from this site in the future.

Veda Norman 
Rating:
4.0

Customer did not leave a comment.

Dennis Denny 
Rating:
5.0

Customer did not leave a comment.

Cara Higginbotham 
Rating:
5.0

Customer did not leave a comment.

Rick Reass 
Rating:
5.0

Customer did not leave a comment.

Rodney Norman 
Rating:
5.0

This uhaul location should be designated a 4 star location in all catagories.

Janet Farist 
Rating:
5.0

Eric was very helpful. I appreciate him backing my rental into the parking place for me.

Mike Recknor 
Rating:
5.0

Very nice and friendly, Very easy the drop off process.

Jean-Marie Luginbuhl 
Rating:
5.0

Easiest rental and return ever, friendly and very accommodating.

Robert Wyatt 
Rating:
5.0

Very efficient and wonderful friendly service

Carollyn Pruitt 
Rating:
4.0

Customer did not leave a comment.

Alan Workman 
Rating:
5.0

Customer did not leave a comment.

Norman Schroeder 
Rating:
5.0

Customer did not leave a comment.

David Hudson 
Rating:
5.0

Customer did not leave a comment.

Joel Stamper 
Rating:
5.0

Customer did not leave a comment.

Dennis Durham 
Rating:
4.0

Customer did not leave a comment.

Stephanie Woods 
Rating:
4.0

The young man was very busy but took time to assist with moving the trailer and completed the paperwork very efficiently.

Richard Elmore 
Rating:
5.0

Customer did not leave a comment.

Matthew Zetts 
Rating:
3.0

The location is nothing to look at, but the fellow that checked me in was indeed helpful and very friendly

Jules Abbosh 
Rating:
5.0

Very helpful and friendly

Lester Self 
Rating:
5.0

Customer did not leave a comment.

William Montgomery 
Rating:
5.0

Customer did not leave a comment.

Leigh Hantho 
Rating:
1.0

Missing a chain

Jason Ward 
Rating:
5.0

Customer did not leave a comment.

Leigh Hantho 
Rating:
5.0

Customer did not leave a comment.

Chris McCarn 
Rating:
5.0

Very friendly and extremely helpful😊

Dana Halsey 
Rating:
5.0

Customer did not leave a comment.

Dana Halsey 
Rating:
5.0

Customer did not leave a comment.

David Corrales 
Rating:
5.0

Customer did not leave a comment.

Phillip Kwiatkowski 
Rating:
5.0

Customer did not leave a comment.

DAVID LOVE 
Rating:
5.0

Unfortunately the size trailer we wanted had flat tires, waiting for uhaul to service it. Larger size did ok.

Savany Demmink 
Rating:
5.0

Customer did not leave a comment.

Jiri Svoboda 
Rating:
5.0

Customer did not leave a comment.

Danny Lyon 
Rating:
3.0

Don’t rent from U-Haul. This entire experience was a nerve wrecking mess. We had issues picking up our truck due to locations being closed and had to scramble to find one open in our area so we could start our move. It took nearly 2 weeks for the truck we dropped off to close our reservation because the drop off location is rarely open. I will never rent from U-Haul again.

David Somers 
Rating:
5.0

Customer did not leave a comment.

richard harriman 
Rating:
5.0

Customer did not leave a comment.

anita choate 
Rating:
5.0

Customer did not leave a comment.

Dokota Shumate 
Rating:
4.0

Customer did not leave a comment.

Robert Lamb 
Rating:
5.0

Customer did not leave a comment.

Matthew Wagoner 
Rating:
5.0

Customer did not leave a comment.

DAVID METZ 
Rating:
3.0

Customer did not leave a comment.

Shane Navarro 
Rating:
5.0

exceptional friendly service. great location

William Bewley 
Rating:
3.0

Accommodating, Clean equipment

Stephen Draper 
Rating:
5.0

Customer did not leave a comment.

Mark Roche 
Rating:
5.0

Customer did not leave a comment.

marylou gill 
Rating:
5.0

Customer did not leave a comment.

William Montgomery 
Rating:
5.0

Customer did not leave a comment.

Michael Wilkins 
Rating:
5.0

We had an excellent experience. Eric was fantastic! He was very helpful. He hooked up the trailer to out truck and made sure that the lights worked. We highly recommend this location!

Claudia Sand 
Rating:
5.0

The only thing is he told me I would get reimbursed for my gas if I had extra but I am having difficulties getting thid

Linda Vaillancourt 
Rating:
5.0

Very friendly when I dropped off the truck. Then also helpful to check the truck when I called later to see if I left something in the cab.

Edward Holub 
Rating:
5.0

Customer did not leave a comment.

Harold Stoker 
Rating:
3.0

called 5 days in advance to make sure the tires on the trailer were ok for a 700 mile trip. arrived at the rental yard to find both passenger side tires flat. had to change the tires myself from another trailer

Garrett Dawson 
Rating:
4.0

The first location said I would get credit for turning the truck in early. It was a two day rental. I checked out at 4:30pm and I turned it in at the drop off location before 4pm the next day. The guy didn’t know how to do the credit/discount for early return. Said he would check with supervisor who knew more about this. Haven’t heard anything so far.

Stephen arnold 
Rating:
5.0

People at Foot Hills grocery & U Haul very pleasant and helpful

Anthony Finger 
Rating:
5.0

Customer did not leave a comment.

George Stancil 
Rating:
5.0

The staff here are very courteous & helpful. Highly recommended;

Betty Bender 
Rating:
5.0

Customer did not leave a comment.

cotton Harris 
Rating:
5.0

Everything went well, no issues.

Gloria Rollins 
Rating:
3.0

Customer did not leave a comment.

Deb koeser 
Rating:
5.0

Customer did not leave a comment.

Andrew Bagwell 
Rating:
5.0

The facility was good. The only issue was that the U-haul truck we reserved to be in Winston Salem was not available. U-haul found an available truck 50+/- miles away, very inconvenient! Fortunately, all the people we dealt with were very helpful. Unfortunately, we are very unhappy with U-haul for having to drive extra far for the pick up.

Christopher Lupia 
Rating:
5.0

Customer did not leave a comment.

KATIRIA AYALA 
Rating:
4.0

Customer did not leave a comment.

Ron Salpietra 
Rating:
5.0

Customer did not leave a comment.

Henry Adams 
Rating:
4.0

Overhaul your computer system I was only using a car carrier for three hours yet the computer said I had it for two days and was being charged for two days finally the attendant did override and correct the error but your computer system is way too hard or you’re not giving training to your attendees

herbert lee 
Rating:
3.0

Customer did not leave a comment.

Richard Ambler 
Rating:
5.0

Customer did not leave a comment.

Kerry Cain 
Rating:
5.0

Customer did not leave a comment.

Wayne Edwards 
Rating:
4.0

Much easier to maneuver, very easy drop off, will hope to use this site for future business

richard ambler 
Rating:
1.0

I left the vehicle with almost a 1/4th of a tank more than when I picked it up but was charged for 3 extra miles.

WILLIAM DALTON 
Rating:
5.0

Excellent service!

Sean Peters 
Rating:
5.0

Customer did not leave a comment.

Wendy Honeycutt 
Rating:
4.0

Customer did not leave a comment.

doug Grimmius 
Rating:
5.0

This location has exceptional people! We were treated like family

Randall Morris 
Rating:
5.0

Very friendly service! Would recommend anytime.

Warren taylor 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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