Comentarios del cliente para Foodtown Mart

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Foodtown Mart

Grado total:

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terrenicia L. en

Grado:

Stop lying and scamming to obtain success....1)the date and time i returned the uhaul was incorrect on my receipt....2)the miles i traveled in the uhaul was increased significantly due to false reporting or truck issues so i was charged for 49 miles and i only traveled 10 the truck was returned less than 1 hour later not the next day at 4:30 pm which is what my receipt stated.3) i have recorded calls of me calling 2 days straight for a receipt that they said i will receive in 10 minutes i called back a hour later they said just wait it hasn't been ten minutes but my calls record voice and time stamps so i have no reason to lie.4)when i returned the uhaul within a hour 1 guy was there he said i have to wait for a receipt because he dosnt know how to login and send my receipt which is why i had to keep calling for a receipt.5)seems like you guys see someone young and try to take advantage but no i have recorded calls and time stamps i will not give up untill i only pay for what i used.

Everett L. en

Grado:

El cliente no dejó un comentario.

Brent S. en

Grado:

El cliente no dejó un comentario.

xochil H. en

Grado:

El cliente no dejó un comentario.

sebastian F. en

Grado:

El cliente no dejó un comentario.

Carl D. en

Grado:

I reserved to pick up the Uhaul truck and trailer 4/5 weeks before moving. Not even 24 hours before I needed to pick them up I got a call from Uhaul says I had to go to two different locations to pick up the truck, then the trailer. The truck had half a tank of fuel, it smelled like piss and cigarettes, old food and trash on the floor and the door was covered in something sticky. I tried to get paperwork from the person so I could document all of this, but the person refused. I had to spend over 18 Hours in this truck and was not happy at all.

marzina W. en

Grado:

El cliente no dejó un comentario.

STEPHANIE M. en

Grado:

Best U Haul customer service I've had yet. They had a truck available when other locations did not.

Dennis C. en

Grado:

I will be back for other great sevice

Dora C. en

Grado:

The truck was not ready for the scheduled pick time and there was trash and leftover clothes inside the cab. The scheduled online order was not available and I wasn't informed until 24 hours before the pick up. I will never use or recommend this location.

brittany C. en

Grado:

The truck was filthy and loud . I was charged a 25 cleaning fee because I didn’t sweep the truck . I only moved a washer and dryer ! That was terrible service !

Nicole H. en

Grado:

El cliente no dejó un comentario.

tahseen J. en

Grado:

Best Uhaul location

gertrude G. en

Grado:

Extra dollies

Ezra O. en

Grado:

Truck was dirty, smelled bad, and was very worn down.

Scott M. en

Grado:

El cliente no dejó un comentario.

Thomas R. en

Grado:

El cliente no dejó un comentario.

marie F. en

Grado:

I rented the U-Haul at 6:41p.m. on 08-13-19 & had it returned by 10:00p.m. the same night & was over charged. They told me to have it back by midnight to avoid charges so we had it back two hours before the scheduled due date time which was 12:45a.m. on 08-14-19.

wilson W. en

Grado:

It took too long to be waited on and the truck was filthy with something spilled on the passenger side seat, the cabin was very dusty and when I raised the tail door a roach fell on me.

Michael C. en

Grado:

El cliente no dejó un comentario.

William M. en

Grado:

Last customer did Not clean back of vehicle. The clerk made a note of it and gave me a slight discount when I returned the vehicle after I had cleaned the back. Great customer service!!

Craig F. en

Grado:

The employee who was working the little u-haul kiosk inside the ghetto grocery store surprisingly did know what he was doing. He didn’t do a vehicle walk through at all. He basically just handed over the keys and I didn’t have to sign anything. I got to my house, opened up the back of the truck, and what do you know, the back was trashed. There were approximately 8,000 emptied little County Crock butter packages piled up in the corner, there were two random wooden pallets on the floor, the moving pad bag had the seal broken with the pads hanging out, the dolly was missing all together and the passenger side mirror was cracked.

aminah M. en

Grado:

The personnel was helpful to the criminal that stole my identity and, hacked my personal information.

Ian T. en

Grado:

More/better signage for U-Haul area.

dylan H. en

Grado:

El cliente no dejó un comentario.

tahseen J. en

Grado:

I rent from them for my business all the time will not rent from any other location

Andrew B. en

Grado:

El cliente no dejó un comentario.

tahseen J. en

Grado:

Always recommend this place

tahseen J. en

Grado:

Always record this place

Eric W. en

Grado:

No one offered to provide any assistance when I dropped the truck off. They took my keys and gave no further information. This resulted in me being charged for an extra day even though the truck was returned on time. Very disappointed with my experience.

Sharnetta B. en

Grado:

Poor customer service, could not find our reservation, did not have boxes at this location.

Aleksandra T. en

Grado:

My experience with U-Haul has been atrocious. I have never had such bad customer experience and it’s made me question how the company still exists. If I could - I would send a direct note to Joe Shoen. I have explained myself at least 4 times now (case # 2225629) and have spent hours on the phone. I am beyond my boiling point and clearly the company is unwilling to help me, I have wasted too much of my time and will never rent a U-Haul truck again. I have also made sure to tell my family and friends to never even consider U-Haul.

mbemba C. en

Grado:

El cliente no dejó un comentario.