Comentarios de los clientes para Food Galore

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Food Galore

Clasificación general:

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Leah F.
Clasificación:

-Workers were not wearing masks!! -This was supposed to be contactless and was not - I still had to go into the store and they had to touch my phone to guide me through the check-in/check out process. They ended up having to put a code in my phone to finalize payment because I never received the email to complete it myself. -The location was difficult to find, poor signage. -Overall not impressed with this process that could have been much more simple and not required me to go into a store with numerous people not wearing a mask. As a healthcare worker during this time I am not happy!

CHRISTOPHERHO MA L.
Clasificación:

Staff was nice and explained everything. However, staff was not wearing a mask which made me feel unsafe (due to the COVID-19 pandemic).

John Christopher A.
Clasificación:

Picking up was a hassle. I thought I would get the key on the time I've booked it. I did it through mobile but to get the actual key, I need to get the a Uhaul representative to give it. I had to wait 20 minutes. When the rep finally got to the store, there was an issue with the booking and that it need to be run again. Aside from that, it went well and returning was quicker. Please improve the pick up process.

Pono M.
Clasificación:

Wow.I didn't knew that I can pick it up anywhere. I was with my sister we We super sa

Luis M.
Clasificación:

El cliente no dejó un comentario.

Tkhai D.
Clasificación:

Customer service is the worst. They didn't clarify the problems and shot down customer's claim. They tried to OVERCHARGE YOUR BILL(Double) and got away with it. Management is barely to contact to and non-professional responses to customers. This is the first and worst experience I've ever had with U-Haul. I do not recommend this. Never again.

Joe A.
Clasificación:

Truck was not ready to release took almost 40 min. Before I drove away as I precooked and don't understand why. Truck was not full of gas which was ok for me. I did replace the gas I used but was charged an extra $19 for re fueling.

Ronnwaldo B.
Clasificación:

El cliente no dejó un comentario.

Neil W.
Clasificación:

Stop forcing customers to pit their entire life digitally on your website to rent. Stop forcing people to use a smart phone as only means of purchase. Stop making the customer do all of the work while you run a shit website with shit subcontractors and just collect money. I suspect you assnobs are going to try and charge me extra for fuel as the vehicle was rented with 7/8 tank and hence returned same way. Better just piss off in advance of all your bullshit

John L.
Clasificación:

Get rid of this system when returning the vehicle. A physical check by the vendor, mileage check, gas check, pay the vendor...Wham bam you're done. I wsn't able to get to a computer before my time expired !! Now I have to get in touch with you to get my bill !!! Useless system. GO BACK TO PAPER. !!!

Ioana M.
Clasificación:

El cliente no dejó un comentario.

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