El cliente no dejó un comentario.PAUL V.
Customer Reviews for Folsom Dam Auto Repair
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Operator was very helpful but said he was no longer a uhaul dealer.Milton B.
El cliente no dejó un comentario.Matthew K.
I reserved a truck days in advance. Called daily to make sure everything was good to go. Each time I called they messed up the time on the reservation. When it was finally the day to pick up the truck I called to verify, they didn't have one available at the time I needed. They said I was supposed to pick it up earlier (which was. Not the time I reserved it). Ended up calling multiple times with 20-30+ minutes waiting on hold to get told sorry we can't help you, or getting hung up on multiple times. After 4 hours on hold I finally got a truck in the next city over which costed me more money in gas and mileage. Very unprofessional and shitty service all together.Daniel W.
Very poor customer service - seemed to have bothered the gentlemen for the 3 minutes of his time we took to return the truck.Mary A.
Use a lot with better markings notifying a qualifying U-Haul drop off site. Current location lacks any signage for UHaul and looks like an abandoned truck repair lot. Nobody was in office when I arrived at 3:15pm local time. Eventually a man came out and was helpful to complete the return, very talkative actually. But the return lot should have an obvious U-Haul return signage.PAUL S.
Garbage customer phoneline service, a problem shouldn't require a 2 hour hold time. Owner of store that leases them helped us when he saw us waiting outside. Garbage customer line.Jacob L.