Customer did not leave a comment.LASHASTA S.
Customer Reviews for FOE Property Management
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I didn't like having to walk around the back of the shopping center by myself when I brought the truck back after the location had closed as I had parked my car in the front of the building. Also, the person who picks up the phone only answers with â€œHelloâ€ and the place is hard to find as they do t have a Uhaul sign until you see the small one on the window. When the driver's seatbelt got stuck when I was about to bring the truck back, this location wasn't helpful. I called Roadside Assistance since I couldn't legally or safely drive it the few miles back. The location left me a message saying that I'd need to drive it (!!!) to another location to pick up a different truck - something that wasn't feasible for the previous reasons. Also, I didn't need a new truck. I just needed to take it back. The person I rented it from said the trucks were old, but I didn't expect a malfunctioning seatbelt. Next time I'll make sure that I make a reservation with s regular dealer - which is what I thought I was doing. All in all, it was a long and frustrating afternoon for what should have been a quick trip.GINA L.
Customer did not leave a comment.FELICIA B.
Customer did not leave a comment.Erica E.
The seller was so friendly and helpful!!!Mary T.
Truck was there. Which was a good thing. But it definitely had damage on it that wasn't listed in the pictures. Also the 2 dolly's requested were not in it.Dylan H.
Great experience! Very accommodating!Chauntevia N.
Customer did not leave a comment.CRAIG H.
Send more customer to the location. Their customer service is excellent.OLAJIDE O.
Customer did not leave a comment.Kemia J.
Everything is perfect. Do not change anythingJESTER A.
This Uhaul location is not visible need signs so customers ðŸ™„ðŸ˜’ can find location easierEXZER D.
Customer did not leave a comment.CLINT G.
Customer did not leave a comment.DWAYNE H.
Customer did not leave a comment.Michael M.
Customer did not leave a comment.Joshua W.
Loved the friendly speedy service!Ciara W.
Vehicle required cleaning. Obvious signs of dust/dirt inside during Covid. Improve online checkout of vehicles for customers.ricky C.
Great service. I needed to return the uhaul later than expected and the owner was very understanding and extended my uhaul rental with no issues.Alicia R.
Customer did not leave a comment.Dionne A.
Clearer information of your location.VAUVENARGUES L.
My pickup location was changed the morning of and no one called me to tell me. I did get an email but I don't check email that often. It cost me 18.00 more in Uber fees, as well as 2 hours of my time. One hour waiting for the second Uber and the trip. The second hour due to missing my scheduled pickup time. I had to wait for the lunch break to end.PAUL T.
Customer did not leave a comment.Demetria S.
Customer did not leave a comment.Jeremy M.
Just keep up the good work ðŸ’ªUNA R.
Customer did not leave a comment.Demetress V.
Customer did not leave a comment.Charles C.
Customer did not leave a comment.TOPAZE E.
Customer did not leave a comment.TOPAZE E.
Customer did not leave a comment.Monique R.
The owner came in on the day she is closed to help me with technical difficulties. She tried for hours to process the invoice. Uhaul system had crashed. I couldnt get the truck that day(Sunday). The owner kept me updated throughout the evening. The next day she made sure everything was ready. She went above and beyond her duties.Stehanie M.
Customer did not leave a comment.MARK B.
Customer did not leave a comment.Chriropher T.
I was charged a day extra for dropping off truck 20 minutes late plus 20$ extra for after hours service !!ZAIN Z.
Customer did not leave a comment.Latrice C.
Customer did not leave a comment.Jada A.
Customer did not leave a comment.Eddie C.
Customer did not leave a comment.Brenai L.
Service and equipment was great... best UHAUL company we have used.CLARK M.
I love the friendly cust serv I received when in the officw. The only thing I didn't like is that qhen I get the directiona from the internet, it takes you somewhere else. Maybe IT can fix that.DORIS B.