I rented a 6x12 unite and it was packed full The trailer pulled great no problems.Joe F.
Customer Reviews for Flying RF Feed & Farm Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The young man was unable to use the ipad to properly check me in and get me on my way. Only needed a trailer for the day, and he could not print anything or show me what was happening. I needed the trailer and was trying to be patient with him but what actually happened and what I wanted were two different things.James W.
Pleasant and helpful agent. Trailer good, no problems. Only issue was forgot to include moving pads. Agent verified I still wanted them in office but neglected to put them in the trailer (and I forgot to confirm since I had done so 5 minutes ago). But another U-Haul location was able to provide pads and I received a partial refund ($20 of the $30 I paid) so problem was resolved, albeit with a bit more hassle for me than necessary.Terry F.
Customer did not leave a comment.Carole L.
Customer did not leave a comment.Ronecia L.
I was not able to use web site to check out truck as your system was down so had to call. No help was provided to me they kept stating I had to do on line self check out. Finally got local store manager to help me after one hour of trying on line myself. When all was completed by him to reach on wall behind counter and handed me the keys. Not sure why I had to wait one hour for a set of keys hanging on the wall. Got a bigger trick than requested so had to pay more for gas and harder to drive in tight spots. But in the end I got my mom moved and had no issue with truck while moving. Customer service was no help to me glad person behind counter finally realised I was getting very upset.Todd H.
Customer did not leave a comment.JONATHAN MICHAEL S.
Great customer service!Jason A.
Cole and the RF team are very helpful - great customer service.Steven H.
Customer did not leave a comment.Angeline B.
Very welcome and helpful, very nice peopleJuan Y.
Cole was awesome.JAN D.
Very good experience!SID R.
Customer did not leave a comment.Jan D.
Customer did not leave a comment.Joshua M.
Customer did not leave a comment.Pat M.
Great place and people to deal with .marty T.
Good people work hereRoy W.
Customer did not leave a comment.Dana O.
Customer did not leave a comment.Tom M.
Customer service was excellant.Aja W.
Customer did not leave a comment.kim P.
Did a great jobAmanda G.
Customer did not leave a comment.Philip S.
Excellent experienceclay W.
Great customer service and hospitality. We had issues with flipping over the ball to our hitch and they did everything they could to try to help us. Great people. Great attitude. We will definitely be by their store again.Kayla L.
Uhaul continues to be a rip-off regarding their fueling policy. Unlike rental cars they do not fill the truck up and have you bring it back full. So you're playing a game trying to get the right amount of gas in the truck for the return. Last time I tried to get the gauge where it needed to be by watching it during fueling. They said it wasn't enough. This time I used the fueling guideline in the contract. The truck was on E and I had picked it up at 1/2. Of course, it wasn't even 1/2 and I took pictures and immediately showed it to u-haul personnel who said it was no big deal (even though it was last time). So this time when the paperwork said the 20' truck had a 40 gallon tank and needed to be returned half full I followed their guideline which said I needed to fill up 20 gallons. However, doing this put me at a whopping 3/4 tank! So now I'm stuck with an overfill and trying to get my money back on that. Seems like total scam/con they employ. This is wrong on so many levels. Don't fill-up and let them do it and you're looking at $4+/gallon and a fueling charge. Do it yourself and they'll claim you didn't get the needle exactly where they wanted it or you wind up over-filling. They've got you screwed just about any way you go which is exactly what they must want.Dennis B.
The employee was awesome. He was very professional and extremely helpful. We will use them again!Cindy B.
Customer did not leave a comment.Steven G.