Comentarios de los clientes para Fluvanna Self Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Fluvanna Self Storage

Clasificación general:

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JOSEPHCLOYD C.
Clasificación:

Extremely upset with the original location I was supposed to pick up from. I ended up having to spend more money and make additional trips because I wasn't able to fit everything in the smaller truck I had to settle for. Also, I was late getting back to the house to meet my movers due to the change in location and started the day very stressed and rushed.

LUDWIGJUDE A.
Clasificación:

El cliente no dejó un comentario.

Matae B.
Clasificación:

Can I please receive a cost breakdown of this truck? I was told it was only going to cost $450 and it was almost double?

Rebecca N.
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El cliente no dejó un comentario.

Brian M.
Clasificación:

El cliente no dejó un comentario.

MICHAELJAY G.
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Make sure the equipment is clean when you issue it. Ours looked like a mud monster was in it.

Keith O.
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El cliente no dejó un comentario.

GABRIELANOEMI YA D.
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El cliente no dejó un comentario.

Sandra L.
Clasificación:

Gary Watt is very helpful, and the equipment is very nice and taken care of

Christopher J.
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Make good on your reservation guarantee!!

Annette G.
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I haven't rented a uhaul for many years and I was pleasantly surprised at how smooth the process is now. Customer service was excellent as well.

Paul P.
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El cliente no dejó un comentario.

Tolibjon B.
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El cliente no dejó un comentario.

LLOYDHARVEY B.
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Service was great. The truck was nice - though it REALLY needed cruise control to avoid driver fatigue.

Kenneth W.
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El cliente no dejó un comentario.

CHRISTOPHERIAN N.
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El cliente no dejó un comentario.

DAVIDJOSEPH H.
Clasificación:

Nothing. Best Uhaul experience ever!

JEREMYMARLOWE F.
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El cliente no dejó un comentario.

CHRISTOPHERM A.
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El cliente no dejó un comentario.

MARIA L.
Clasificación:

Superb! The staff at Fluvanna Self Storage is efficient, courteous, extremely helpful and accommodating. We have used them extensively over the years. We highly recommend them. We thank them for going above and beyond to make all our rentals work out perfectly!

Caleb P.
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El cliente no dejó un comentario.

CHARLESCLIFTON T.
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El cliente no dejó un comentario.

Sharlene N.
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Very helpful staff, able to answer questions clearly and explain options. Easy check in and check out. Very nicely maintained office and vehicle. Excellent overall and really appreciate the convenience and service offered. Will use again!!

Sheena W.
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El cliente no dejó un comentario.

JOHNANDREW H.
Clasificación:

Excellent personnel at Fluvanna Self-Storage, Roxanna and Gary took care of the rental of the truck and box needs! Will definitely use them again when it's time to move from storage to new house when it is finished in a few months--hopefully!

JAMESFLOYD R.
Clasificación:

Terrible Roadside Assistance service!!! When I used the uhaul Roadside Assistance phone number, it told me to go online to uhaul.com/help- no other assistance was available. What if I could not get on the internet out in the middle of nowhere? I called my rental office twice with no return call received. I finally went on the internet and received assistance. Very bad system design!

Kenneth O.
Clasificación:

El cliente no dejó un comentario.

Brian T.
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El cliente no dejó un comentario.

KARENANN P.
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El cliente no dejó un comentario.

Elizabeth T.
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El cliente no dejó un comentario.

Timothy S.
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Very friendly and helpful, easy check in, could not have a better experience than with Fluvanna Self-Storage U-Haul. Thanks.

COURTNEYNIGHTENG J.
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El cliente no dejó un comentario.

SIMONANTHONY PET P.
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Everything went okay.

William R.
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Kind people_excellent, cooperative quality service_friendly personnel_helpful_ A+ experience

MICHAELLEE B.
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Great service and value. Thanks!

Robert M.
Clasificación:

El cliente no dejó un comentario.

BRENDA B.
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Fluvanna Self Storage doesn't need improvement!

ALEXACAITLEN C.
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El cliente no dejó un comentario.

Susan A.
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El cliente no dejó un comentario.

DOROTHY K.
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Great customer service. We got a call that the rental we had reserved had not been returned yet. Gary made it work for us, though, and we got what we needed when we needed it.

KENNETHFRANCIS G.
Clasificación:

I reserved a truck in town of Charlottesville and was suppose to pick it on emmet street in Charlottesville. I get there at 8am like agreed upon to pick it up and then the manager says he doesn't have a truck for me and it'll hopefully be in by 3. I reserved this truck earlier that week. I get a call from a women named Autumn and she says that I need to go all the way to Palmyra to get it and I still need to pay for the mileage when I was suppose to pick up the truck in town. This made my day extremely difficult since I was paying movers. I would not recommend U-Haul unless this matter be refunded to me based on what I had to go through.

Matthew U.
Clasificación:

El cliente no dejó un comentario.

James W.
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El cliente no dejó un comentario.

Raymond B.
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El cliente no dejó un comentario.

Joseph M.
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El cliente no dejó un comentario.

Ernest B.
Clasificación:

Put lunch hours on website

Kent B.
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Great customer service! The young woman in the office was very friendly & helpful. Thanks

Kenneth D.
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El cliente no dejó un comentario.

Charles C.
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El cliente no dejó un comentario.

Leroy T.
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Have used this location numerous times. Each time, the Rental was clean, gassed up and ready for pickup on time. Gary always provides excellent customer service. I highly recommend this location to anyone needing moving equipment. Mr. Twisdale

Andrew B.
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El cliente no dejó un comentario.

Juliet M.
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El cliente no dejó un comentario.

Juliet M.
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El cliente no dejó un comentario.

thomas H.
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Superb customer service, I will continue to do business with you

Dean T.
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El cliente no dejó un comentario.

Erin L.
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El cliente no dejó un comentario.

Juliet M.
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The gentleman there is very nice and helpful.

Lee W.
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El cliente no dejó un comentario.

Steven C.
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El cliente no dejó un comentario.

William H.
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El cliente no dejó un comentario.

Nancy S.
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El cliente no dejó un comentario.

Jane C.
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El cliente no dejó un comentario.

Sharon J.
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El cliente no dejó un comentario.

Beverly B.
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El cliente no dejó un comentario.

Carey A.
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El cliente no dejó un comentario.

Monique H.
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El cliente no dejó un comentario.

Eric A.
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El cliente no dejó un comentario.

Jerome E.
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Great!!!!

Kent B.
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El cliente no dejó un comentario.

Lillian S.
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El cliente no dejó un comentario.

Kendra G.
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El cliente no dejó un comentario.

Eric D.
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El cliente no dejó un comentario.

Bruce S.
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Norhing

Le W.
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El cliente no dejó un comentario.

Kent B.
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Great customer service

WESLEY G.
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Returned a after hours but had final receipt first thing the next morning.

Michael M.
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Customer service was great However the uhaul app needs work it requires you to photograph the milage and gas gauge but the app would not open the camera to take the photo

Mary B.
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Keep up the great service & staff!!!

Timothy M.
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Top-notch - can't think of a thing to make it better.

George C.
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Have customers show a receipt for gasoline that topped off the tank.

Janice C.
Clasificación:

Nothing-totally satisfied

Steven C.
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El cliente no dejó un comentario.

Laurel R. | Reservation |
Clasificación:

Simple and swift experience

Elizabeth S.
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El cliente no dejó un comentario.

Steven W.
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El cliente no dejó un comentario.

Charles W.
Clasificación:

N/A Couldn't have been any easier or convenient!

Terry D.
Clasificación:

The truck had no air in the front tire. Gary was nice enough to fill it up with a compressor. The reason we picked up the truck at this location was because the location I had my reservation at (Xions Crossroads) did not have the truck I had reserved and confirmed. Nobody called to tell me the truck wasn't there and offered me two 10''s instead of the 26' I had reserved.

ROBERT HARRY B.
Clasificación:

El cliente no dejó un comentario.

Ursula B.
Clasificación:

El cliente no dejó un comentario.

Rachel S. | Reservation |
Clasificación:

I had to upgrade my storage to climate control and change the date of moving in - both done easily and without any issues! Gary was knowledgeable and friendly!

Dominique M.
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El cliente no dejó un comentario.

Ryan S.
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El cliente no dejó un comentario.

MICHAEL T.
Clasificación:

Piece of cake returning the vehicle. Parked it, took a couple photos for the online return and left keys in box.

Peter L.
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El cliente no dejó un comentario.

JAMES F.
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Very friendly and helpful. Hardly any time between arriving and leaving.

Marian H.
Clasificación:

Advertise more. This is a good business and has the best hours for van and truck rental in our area.

Aaron A.
Clasificación:

I was given a pickup location over 50 miles away from my requested location. I had to make several phone calls, taking a long time, to figure out the least bad option in terms of location and size of truck. I ended up 10 miles farther away than I wanted but with a truck that was way too big for me. You should not tell me my reservation is "confirmed" if there is no available truck of the right size anywhere near me.

Anthony M.
Clasificación:

The staff was very pleasant and helpful. This is what all U-Haul locations should strive for,

Patricia W.
Clasificación:

El cliente no dejó un comentario.

barry J.
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El cliente no dejó un comentario.

Ramsey P.
Clasificación:

El cliente no dejó un comentario.

Peter B.
Clasificación:

Smooth experience. No hassles or surprises.

Lee K. | Reservation |
Clasificación:

We were able to get a storage unit in c”Ville which is much more convenient for us.

Trent K. | Reservation |
Clasificación:

The unit was as described, and clean. The facility and grounds were well-kept. It was easy to get my trailer to the unit and unload it.

Heather C. | Reservation |
Clasificación:

Gary was very helpful and accommodating.

Laura B. | Reservation |
Clasificación:

Do not take coupons.

Catherine R. | Reservation |
Clasificación:

Fulvanna self storage was responsive and great to work with.

Merediith H. | Reservation |
Clasificación:

The unit was clean and easy to access.

Ursula B. | Reservation |
Clasificación:

Everything went smoothly with moving our items into Fluvanna Self Storage and we thank you for all your assistance!

John F. | Reservation |
Clasificación:

Excellent operations quick and easy move in to a clean storage unt.

Rebecca F. | Reservation |
Clasificación:

Very pleased with customer service. Was very easy to change a unit paid for on line and the return of uhaul truck. Definitely would recommend this facility.

Abigail P. | Reservation |
Clasificación:

Clean facility. Had to change unit size two times before moving in and they were very accommodating.

Gary W. | Reservation |
Clasificación:

Quick and easy online reservation and unit rental after normal business hours. Facility is extremely clean and well maintained

Anna W. | Reservation |
Clasificación:

The drive out to Fluvanna was beautiful, and the facilities were very organized and clean. Gary was kind and helpful, but none of Uhaul’s online stuff worked - I had to resign the contract in person

Robert H. | Reservation |
Clasificación:

Nice storage facility. Our storage unit was clean and very accessible. Customer service is very good.

Roy H. | Reservation |
Clasificación:

Gary was great in getting me set-up for a climate controlled storage unit. This is the second time using FSS. Kudos to the team!

Jeffrey L. | Reservation |
Clasificación:

Gary was very friendly and remembered seeing my husband's name on a reservation so we didn't end up wrighting a whole new contract.

Patricia L. | Reservation |
Clasificación:

Very clean facility, EXCELLENT work by Gary, the manager -- he was very pleasant to deal with, explained in depth all the aspects of our storage unit rental, assured that we were able to get moved in

GEORGE G. | Overall Experience |
Clasificación:

Everything was perfect. Also rented a truck and could not be happier. Thanks

KRISTI D. | Overall Experience |
Clasificación:

Very convenient location with 24hr access was appreciated. We were impressed with the security and lighting that the facility offered and would highly recommend.

Steve B. | Overall Experience |
Clasificación:

By far the best U-haul & also best storage we seen in 5+ states…a God-send, personable & going above & beyond! I am limited here to 200 characters, so for full review please see https://goo.gl/bH8nDB

KIM B. | Overall Experience |
Clasificación:

Great facility and customer service!

Victoria T. | Overall Experience |
Clasificación:

Gary Wyatt is amazing! Me and my family definitely appreciate him!

Diane S. | Overall Experience |
Clasificación:

Clean, secure facility. Easy accessibility.

JESSICA N. | Overall Experience |
Clasificación:

Good facility. 3rd time I’ve used it and never a negative experience. Staff friendly.

KANDY K. | Overall Experience |
Clasificación:

Mold covered most of my things in storage unit 124 and there were mice leavings on boxes in 313, even though there were traps within. Assuming they went the way of mice.

MICHAEL R. | Overall Experience |
Clasificación:

Smooth experience, clean, secure.

ADAM A. | Overall Experience |
Clasificación:

You need to plan ahead for the office visit, it sometimes requires a call ahead. Otherwise the facility was safe, secure and convenient.

KATHLEEN K. | Overall Experience |
Clasificación:

Lots of dead bugs in and our unit. The climate control may be ok but we had items with moisture damage. The receipt I received could not be viewed. I paid for 30 days only used 10 days. No refund???

No se han enviado comentarios para esta ubicación.

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