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MARQUISHA H.
Customer Reviews for Floyds Automotive Repair
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Best customer service ever. Real good people working here.
Kenneth L.The rep was very considerate in light of my situation allowing my son to complete the transaction
Carolyn L.Floyds uhall was awesome
MARY N.I was charged over $300 and I don't understand how
Christopher W.Uhaul rep called and checked in with us the morning the truck was to be returned to verify the location because the site might be missed if you are unfamiliar with the area. When we arrived she was friendly and made the return process a breeze!
Felesia C.I was charged for gas mileage even after I returned it on the same fuel level..I got gas next door and ran the dial against the picture I took at pickup and it was ABOVE THAT.
JENNIFER G.U-Haul needs to improve their after hours pick up app. This happened to my brother as well a year ago. It times out, has to be reset, takes forever for them to check credentials. It took over an hour for me and almost 2 for him. At least verify credentials on the front end when reserving and lessen the stress on the actual moving day. Just a suggestion.
Lori D.I had a lot of trouble and had to change drop off location cause the woman keeps callin
April M.Be fair in the billing and take into account the miles from pick up to drop off.
Ernastine F.Everything went smoothly. Your transport trailer is top notch I'd love to own one.
ARTHUR W.Great Experience!!! The customer service was excellent. I would definitely recommend renting from Floyd Automotive's.
DEVITA R.Either have a person there with a key or to leave the key in a location, my rental was for 5pm I didn't get my key till like 630 after on hold with customer service for hr
Jason T.Good job
JEREMY A.But I did not drop the truck of here. I left Snapbox Self Storage Audubon Point1411 Audubon Point Dr Horn Lake, MS 38637where they were very rude and picked up my truck here at this location Floyds Automotive Repair 8849 Hamilton Rd Southaven, MS 38671. The drop off please was very clean and very nice. In Brinkley Arkansas 72021
Della S.Uhaul needs to do better at communication with the rental agents because they were unaware we were coming and had to wait an hour to defrost the truck.
BILLY A.Absolutely I would!! Rebe and Craig were the best people ever to meet!!
KIMBERLY G.The person whom I contacted at the front desk was very helpful and friendly. I needed a truck for 24 hours and they told me that I could park my car in their location and pick it up when I return the truck.
RAMAZAN A.Ruby was great.
TOMMY B.They have excellent customer service and I will definitely recommend to my family and friends
markita W.Outstanding customer service! Thank You!
Joseph L.I dropped vehicle off after business hours so I did not have any interaction with anyone.
TUJUANNA A.Good as is
Darrell M.Was' t present at the return to work with people.
Ronald C.Location did not correctly assign my trip as out of town despite being told repeatedly that my trip was a one-way, out of town trip. Ended up costing more more than 3 times what I was told I would pay. Do business with someone else. 0/10
Benjamin E.Great and very friendly customer service. I will use again.
CHARLENE R.Cordial and polite. Efficient. I am very satisfied the I chose this location! Great job!
Daniel L.I don't think anything could have been done any better than the service we received. The service we received was excellent.
Paul P.Everything was great. The staff was nice and friendly.
Vernon G.Floyd's was fantastic and told us everything we needed to pull the trailer 6x12. However, the U-Haul center, located in Southaven, Ms on Pepperchase drive had 3 6x12 trailers but none to pull to Georgia and then the guy with the last name of Walker didn't want to get in rain! He actually said this!
Linda H.