Customer Reviews for Flowers Plantation Storage
(U-Haul Neighborhood Dealer)

353 reviews

65 Plantation Dr   Clayton, NC 27527

(919) 585-5933

Office Hours

  • Mon: 9:30 am–4:30 pm
  • Tue-Thur: 9 am–4:30 pm
  • Fri-Sat: 10 am–4:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(919) 585-5933

65 Plantation Dr
Clayton, NC 27527

Services at this Location:

Office Hours

  • Mon: 9:30 am–4:30 pm
  • Tue-Thur: 9 am–4:30 pm
  • Fri-Sat: 10 am–4:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

George Williams 
Rating:
5.0

Customer did not leave a comment.

Monique King 
Rating:
5.0

???

John Kackley 
Rating:
3.0

Customer did not leave a comment.

Percy Manuel 
Rating:
5.0

Customer did not leave a comment.

Ashley Tucker 
Rating:
5.0

Customer did not leave a comment.

Christopher Schell 
Rating:
5.0

Great customer service, renting was a pleasure and a breeze. Will definitely use this location again. Highly recommend.

Sheri Steffens 
Rating:
5.0

Customer did not leave a comment.

Dana Maltman 
Rating:
5.0

Customer did not leave a comment.

Daniel Bowman 
Rating:
5.0

Customer did not leave a comment.

Joey Pridgen 
Rating:
5.0

Equipment well maintained, nice clean facility with friendly owner, and very flexible. Overall an A+ experience.

Jeff Goins 
Rating:
5.0

Customer did not leave a comment.

Brad Bouchie  |  Overall Experience 
Rating:
4.0

Great customer service !!!

Alexis McMillan 
Rating:
5.0

Customer did not leave a comment.

nicolas castaneda 
Rating:
5.0

Absolute friendliest office staff. Very helpful and courteous. I would use them again.

John Zacharyczuk  |  Overall Experience 
Rating:
5.0

I have stored our camper there since the facility opened its doors and am only leaving because i am not able to tow it long distances anymore., I was able to secure storage at a camp ground in Myrtle beach SC. That eliminates towing it altogether.

DON BOWMAN  |  Overall Experience 
Rating:
2.0

We gave the truck back with over $50 more in gas then when we got it. The gentleman who was kinda only said we would be SOL when I came to any discount or money back when we paid more to leave it with more gas than when we took it. Kind of crappy we only got $8 for the gas in consideration

Stephan Devarie 
Rating:
2.0

The Uhaul app is horrible and there is a lot that isnt explained before you get the truck through the app. Dropping it off was a nightmare too. Also the price was WAY more than i expected. I returned the truck a day early and got charged for the next day. And what is an EZ fuel charge of $45 plus $30 for the gas. Very disappointing experience.

Tom Granger 
Rating:
5.0

Customer did not leave a comment.

Joseph Nall 
Rating:
5.0

High recommend Flower Plantation Storage. Very clean, staff are great and easy to work with. Moved a family member and needed extra storage. The location of this unit was very convenient. Access to this unit, in and out of facility was great! Thank you for a great experience.

Donna Frizzell  |  Overall Experience 
Rating:
5.0

Mark was amazing! Took great care of me and was super accommodating. Thank you!!!

Brian Dorais 
Rating:
5.0

Customer did not leave a comment.

Debbie Baxter 
Rating:
5.0

Customer did not leave a comment.

Christopher Hodges 
Rating:
4.0

everything went great - thanks

Bob Williamson 
Rating:
5.0

Customer service was great, ease of getting rental , return was as great also

Vick Thompson 
Rating:
5.0

It would be nice if more equipment options were available. They guy at the front desk was nice and professional!

Christal Decastro 
Rating:
5.0

Great experience. Very friendly and professional. Everything went smoothly.

MICHAEL REYNOLDS 
Rating:
5.0

Customer did not leave a comment.

Glenn Wrisley 
Rating:
2.0

On the only 2 occasions that I came to the office there was a sign on the door saying “be back in 5-10 minutes” both times I waited. When I returned my utility cart I waited more than 10 minutes. You need to have some type of doorbell or alert for the employee to know someone is waiting.

Alex Ives 
Rating:
5.0

Customer did not leave a comment.

Ashley Johnson 
Rating:
5.0

Everything went smoothly. I have only had a good experience when dealing with the staff.

Denny Barlow  |  Overall Experience 
Rating:
3.0

The virtual check in experience was terrible! It took about 30 minutes and was was very frustrating. My husband went in to ask for help and was told “you just have to finish it” we continued to work on getting through the process and had another question but this time when I went to the door there was a note that said the attendant would be back later.

Alyssa Grenier 
Rating:
5.0

Customer did not leave a comment.

Rocky Tinsley 
Rating:
5.0

Office manager extremely helpful and friendly

jami Johnson 
Rating:
5.0

Customer did not leave a comment.

JEMEL HYPOLITE 
Rating:
5.0

Customer did not leave a comment.

Lukas Johnson  |  Overall Experience 
Rating:
5.0

Staff was very helpful and accommodating. Storage property was always clean and well maintained.

Mike Conwell  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

John F Piscitelli 
Rating:
5.0

Customer did not leave a comment.

Deborah Rose 
Rating:
5.0

Customer did not leave a comment.

Andrew Mace 
Rating:
5.0

Customer did not leave a comment.

PAIGE BISHOP 
Rating:
5.0

Customer did not leave a comment.

david jordan 
Rating:
5.0

Mark was great. Kept me notified of every step. Highly recommend this location

Chelsea Smith 
Rating:
5.0

Customer did not leave a comment.

JAMES HULSEY 
Rating:
5.0

Always available to answer any questions. Use of the on premise hand truck was always super helpful.

Kevin Cooper  |  Overall Experience 
Rating:
5.0

Clean, convenient storage units. Good access and parking. Quiet facility.

matthew brander  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JAMES GRAHAM 
Rating:
5.0

Extremely convenient to where I lived and everyone was polite and professional. The reason for leaving was that I moved.

JOE POWELL  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kurt Davis 
Rating:
5.0

This was canceled.

Jamiel Williams  |  Reservation 
Rating:
5.0

Service was great at this location. I intend on using this location for all future services.

WILLIAM THORNTON 
Rating:
5.0

Customer did not leave a comment.

Ashley Alman 
Rating:
5.0

Very excellent treatment and facilities

Carlos Molini  |  Overall Experience 
Rating:
5.0

The facility was secure and lighted by the office and entrace into the storage units area but there were no lights by the units or in the units and it is really dark at night. I would still recommend the place but I would let people know to bring flashlights when going at night.

Jean Balshin  |  Overall Experience 
Rating:
4.0

Truck had a broken mirror, but not a big thing. Check out was a little complicated and confusing! Returning truck was fast and easy.

Robert Toomey 
Rating:
5.0

The truck was clean and in great running condition. Would highly recommend this location for anyone needing to rent a truck.

Paul Balshin 
Rating:
5.0

Customer did not leave a comment.

George Sawyer  |  Overall Experience 
Rating:
4.0

The main problem we had upon an early arrival (6:30am, office closed) was that the WiFi was so poor at this location. We had delays using the truck pick up system due to minimal WiFi reception that made everything take longer and be more challenging since we had to call to toll free to have the assistance of UHaul customer service to navigate it all. I would highly encourage that office to have an open guest WiFi account or make improvements to what they currently have so that the pick up process can happen much more smoothly. The site and truck were awesome!

Kristy Fredendall 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Ireland  |  Overall Experience 
Rating:
5.0

Excellent all around service! I will definitely use this storage facility again!

Candy Evans  |  Overall Experience 
Rating:
5.0

i was very impressed with this facility. It was convenient, clean and well maintained.

John Mekosh  |  Overall Experience 
Rating:
5.0

Was a great place to store our 20’ trailer.

SHAUN AMATO  |  Overall Experience 
Rating:
5.0

My appt was at 7:30 after taking a picture of myself and my iD they still said they couldn’t id me. Which is crazy so they had to call and wake my daughter up. Then I tried paying with my bank card and it kept declining when there was more than enough on the card. Then once I put in code to unlock to lock to get the key out it wouldn’t completely open so I had to keep trying about 4 times. I didn’t leave the lot til 8:24 when reservations was for 7:30 -9:30 so I didn’t get it back til 10:10 due to the nonsense I had to go through wasting a hour just trying to get the truck. This was the worst experience with uhaul in the last 20-30 years I have used YALL. Don’t have service available when u closed if u make ppl go through all that nonsense

Michele Peebles 
Rating:
5.0

Good

Carlos Molini 
Rating:
5.0

Customer did not leave a comment.

Keith Blackley 
Rating:
5.0

Customer did not leave a comment.

matthew brander 
Rating:
5.0

Customer did not leave a comment.

Charlie Walker 
Rating:
5.0

The check in process was a little much when it came to verifying identity and sometimes the webpage would freeze. But got through that hump

Rose Mwatura 
Rating:
5.0

Customer did not leave a comment.

Tina Hooks 
Rating:
5.0

Excellent service!!!

David Calhoun 
Rating:
5.0

Customer did not leave a comment.

Erich Budde 
Rating:
5.0

Customer did not leave a comment.

David Munoz 
Rating:
5.0

Very friendly and accommodating

Robert Kendrigan 
Rating:
5.0

Customer did not leave a comment.

ANGELICA MILLER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Simangaliso Smith  |  Overall Experience 
Rating:
3.0

Trying to get the key from the lock box was too complicated

Fiona Neilson 
Rating:
4.0

Speed up the on-line app ... took a bit too much time to sign out the truck.

JACK BOUKNIGHT 
Rating:
5.0

Customer did not leave a comment.

Jason Klepchick 
Rating:
5.0

Best place in Clayton for storage and U-Haul rentals. Great prices, great staff and very clean. Mark and Dave are the best.

ROBERT HUGHES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ramona Barrera  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aaron Stankiewicz 
Rating:
5.0

This storage unit was the cleanest unit I have ever rented. Never seen any signs of rodents or cockroaches like the other storage units I have used with other companies. Would definitely recommend using this storage unit company.

Raymond Nirva  |  Overall Experience 
Rating:
4.0

My only issue was the online check in wasn’t working for me to get the truck at 8am, so I had to wait for the place to open and got it at 930am. Then I was told that it had to be back by 5pm, and I got it back right before then and the 5pm guy left and never rented the truck and I still needed to use it. I didn’t realize there was a rental time it had to be back, bc I said I needed it for the day to move a 3500sq ft house with me and a friend doing all the work.

LYNDSEY PROCTOR 
Rating:
1.0

Went 22 miles gas needle didn’t move but 5 back in it and was charged 22.00 for gas!!!!! Rented the truck for the day and only got 4 hours and had to turn it in??? What happened to renting and getting the vehicle over night til the next day…… AHHHHH no had turn it in after 4-5 hours of use. This is pretty shitty ! 19.99 truck cost me. Damn 80 dollars. This how you do business? I’ve lived in clayton 19 years and I know enough people to tell…… and

CHRISTOPHER CHESTNUTT 
Rating:
5.0

Customer did not leave a comment.

DAVID SHAW 
Rating:
5.0

Very satisfied with the service provided.

Ronald and Susan Wilson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Willie Mae Gamble 
Rating:
5.0

Thanks Dave and Bob for the outstanding service.

Demond Peterson 
Rating:
5.0

Superb location and service.

LEWIS ROGATNICK 
Rating:
4.0

Customer did not leave a comment.

Jeffrey Heine 
Rating:
5.0

Thanks

Demond Peterson 
Rating:
5.0

Customer did not leave a comment.

Sadie carter 
Rating:
3.0

Customer did not leave a comment.

Jessica Barnville 
Rating:
5.0

Mr.Bob was very helpful in answering questions and helping me with things that I needed . We also needed a uhaul truck and Bob and other staff was very helpful and friendly.

Vicky Bailey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joanne Tobin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles Robison 
Rating:
5.0

Customer did not leave a comment.

Shawn Lovins 
Rating:
5.0

Customer did not leave a comment.

Kristen Herridge  |  Overall Experience 
Rating:
5.0

I had rented a storage unit and found out that I needed another one. I called the next day and Bob was there to help me get it fast. We also need a uhaul truck and was scheduled to get it the next day but someone brought one back same day and Bob called and informed us and we was able to get it a day before. Very friendly and fast. We also had a fast and quick drop off. Would go back again😊

Vicky Bailey 
Rating:
5.0

Nothing! Customer service 100% satisfied with Bob. Truck was in good condition it got me to and from my location. The truck was convenient because it was filled with fuel. Thanks for having one available when I needed it.

LINDA MELLS 
Rating:
5.0

Customer did not leave a comment.

Edward Magiera  |  Overall Experience 
Rating:
5.0

Great service, friendly staff, and very convenient location. Would 100% recommend Flowers Plantation Storage.

Andrew Langley  |  Overall Experience 
Rating:
5.0

More convenient gas stations. I know you don't have control over that. Otherwise, very impressed. Will definitely use this location again.

RAY MILLS 
Rating:
5.0

Customer did not leave a comment.

Fred Furnell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew Tartaglia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAMILA RANDOLPH 
Rating:
5.0

N/a

Griselda Alayon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

matthew morris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

elizabeth tyndall 
Rating:
4.0

Customer did not leave a comment.

CRAIG NORDSTROM 
Rating:
1.0

Over priced

ALISHA HAWKINS 
Rating:
5.0

Customer did not leave a comment.

Allen Goede  |  Overall Experience 
Rating:
5.0

Overall great place to storage those extra things!

DAMON BLACO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

johnny booth 
Rating:
5.0

Customer did not leave a comment.

Thomas Dombecki 
Rating:
5.0

Customer did not leave a comment.

Eric Goedtel  |  Overall Experience 
Rating:
5.0

Nice and clean storage. Bob was very nice and helpful

Ricky Hall  |  Overall Experience 
Rating:
5.0

3rd place i have used in clayton area and this was by far the best highly recommended jp

james pappas  |  Overall Experience 
Rating:
5.0

Perfect place for storage convenient accessible

Ronald Dunn  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jeffrey Salomon 
Rating:
5.0

Customer did not leave a comment.

Laura Bell 
Rating:
5.0

Very easy rental and move out process. The location of this facility is easy to get to from the main road and well laid out. We had a climate controlled unit and the facility was very well lit and very clean with extensive hours for use. Would use this facility again.

Nancy L Street  |  Overall Experience 
Rating:
5.0

Service at the drop off on Plantation Dr. In Clayton, NC was much more efficient. Much more professional service here. Efficient, pleasant and helpful. Overall this was a good experience.

susan cron 
Rating:
5.0

Have a one long seat in it

Terry Frame 
Rating:
5.0

Customer did not leave a comment.

JEISIANY MASON 
Rating:
5.0

Customer did not leave a comment.

Kiea Barnes  |  Overall Experience 
Rating:
5.0

Staff was great! Very helpful.

David Pagliaro  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Monique Haynes 
Rating:
5.0

It was a pleasure doing business with you! I'll be back, I'm certain.

Scott Trometer 
Rating:
5.0

I believe Dave & Bob really run a smooth sailing business! I hope they both get raises in 2021 !🥳We own Now & Then Consignments downtown Clayton & ANY day when I am overflowing they have ‘been there’ to help us get more room, the same day ! Happy New Year, Michael & Suzanne

Suzanne Green  |  Overall Experience 
Rating:
4.0

Have as much paperwork done before you arrive

Thomas Wilmes 
Rating:
5.0

Customer did not leave a comment.

Juanita Cotton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Elder  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

John Elder 
Rating:
5.0

Customer did not leave a comment.

Deborah Cruz 
Rating:
5.0

Customer did not leave a comment.

Rudiger Schauer 
Rating:
4.0

Customer did not leave a comment.

Rene Audet 
Rating:
5.0

Customer did not leave a comment.

Ryan Kovacs 
Rating:
5.0

Customer did not leave a comment.

Melveetia Smith 
Rating:
5.0

Customer did not leave a comment.

Scott Clark 
Rating:
3.0

Customer did not leave a comment.

Daniel Sharpe 
Rating:
5.0

Customer did not leave a comment.

MICHAEL SHENE 
Rating:
5.0

Customer did not leave a comment.

JONATHAN MATTHEWS 
Rating:
5.0

Great customer service from both men that I interacted with. Very helpful - especially when I needed an adapter for the light connection on my truck. Will rent from again if I ever need something!

Michelle Moore 
Rating:
5.0

Excellent experience !!!

Danny Benton 
Rating:
5.0

We had a great experience finalizing the rental and then moving in to the climate controlled unit. The man at the desk, Dave, walked us to where the unit was and showed us the two entries for our use.

Nancy L Street  |  Reservation 
Rating:
4.0

I have a climate controlled unit. Very clean, but still somewhat hot/humid inside. It would be better if it were 24 hour access.

Sarah Ward  |  Reservation 
Rating:
5.0

Bob was very pleasant and efficient during checkin.

JOHN PERRITT  |  Reservation 
Rating:
5.0

Very clean. Very friendly

HEIDI URMIE  |  Reservation 
Rating:
5.0

Dave your the best !! Great facilities, thx

jason smith  |  Reservation 
Rating:
5.0

Very nice front desk personnel and easy to pull right up and unload!

Tim McGuire  |  Reservation 
Rating:
4.0

Efficient sign-up procedure. Pleasant staff. Professional looking office. Minor glitch very quickly fixed.

Michael Bohnsack  |  Reservation 
Rating:
5.0

5 star! Quick & easy process! Great location!

Kristie Hall  |  Reservation 
Rating:
5.0

Everything was handled professional and exactly as we wanted. Thank you very much! Beverly Withrow

Beverly Withrow  |  Reservation 
Rating:
4.0

Reserved a unit and asked to see it upon arrival. Very clean and well maintained facility. Bob was helpful and accommodating.

Rebecca Rice  |  Reservation 
Rating:
5.0

Clean facility with helpful manager, probably owner Bob.

Justin Winn  |  Reservation 
Rating:
2.0

They wanted 2 months up front. When I called no one responded. When I left a message no one returned my call. I had to cancel via email. I was not prepared to pay $250 to store my things

Angelique Legette  |  Reservation 
Rating:
5.0

The Manager Bob was very Helpful and your storage area is very clean ! Thank's Sylvester

Sylvester Cobey  |  Reservation 
Rating:
5.0

The access entrance and hours were convenient. The staff were very friendly and helpful.

NATAVIA RAY  |  Overall Experience 
Rating:
5.0

Bob was super friendly and super helpful. Pro rated in and very reasonable prices. We also rented a U-Haul truck from them and we were in and out in five minutes.

ROBERT HUGHES  |  Overall Experience 
Rating:
5.0

Awesome Customer Service

TIFFANY HOWARD  |  Reservation 
Rating:
5.0

Very friendly service and the unit is spotless.

Jay Wuchner  |  Reservation 
Rating:
3.0

NA

Daniel Cholula  |  Reservation 
Rating:
5.0

J

ARTHUR KIRKWOOD  |  Overall Experience 
Rating:
4.0

The staff member in duty was very helpful and pleasant. The unit was clean and dry. Very satisfied with this company.

Privacy Request  |  First Impressions 
Rating:
5.0

Facility very clean and customer service excellent.

Privacy Request  |  First Impressions 
Rating:
4.0

New facility, so very clean. Staff very helpful, too.

Privacy Request  |  First Impressions 
Rating:
2.0

Seems fine so far. Nice folks.

Privacy Request  |  First Impressions 
Rating:
5.0

Very easy to use.

GAREY WILLIAMS  |  First Impressions 
Rating:
5.0

Great customer service and modern facilities.

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

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