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George Williams
Customer Reviews for Flowers Plantation Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
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John KackleyGreat customer service, renting was a pleasure and a breeze. Will definitely use this location again. Highly recommend.
Sheri SteffensEquipment well maintained, nice clean facility with friendly owner, and very flexible. Overall an A+ experience.
Jeff GoinsGreat customer service !!!
Alexis McMillanAbsolute friendliest office staff. Very helpful and courteous. I would use them again.
John Zacharyczuk | Overall ExperienceI have stored our camper there since the facility opened its doors and am only leaving because i am not able to tow it long distances anymore., I was able to secure storage at a camp ground in Myrtle beach SC. That eliminates towing it altogether.
DON BOWMAN | Overall ExperienceWe gave the truck back with over $50 more in gas then when we got it. The gentleman who was kinda only said we would be SOL when I came to any discount or money back when we paid more to leave it with more gas than when we took it. Kind of crappy we only got $8 for the gas in consideration
Stephan DevarieThe Uhaul app is horrible and there is a lot that isnt explained before you get the truck through the app. Dropping it off was a nightmare too. Also the price was WAY more than i expected. I returned the truck a day early and got charged for the next day. And what is an EZ fuel charge of $45 plus $30 for the gas. Very disappointing experience.
Tom GrangerHigh recommend Flower Plantation Storage. Very clean, staff are great and easy to work with. Moved a family member and needed extra storage. The location of this unit was very convenient. Access to this unit, in and out of facility was great! Thank you for a great experience.
Donna Frizzell | Overall ExperienceMark was amazing! Took great care of me and was super accommodating. Thank you!!!
Brian Doraiseverything went great - thanks
Bob WilliamsonCustomer service was great, ease of getting rental , return was as great also
Vick ThompsonIt would be nice if more equipment options were available. They guy at the front desk was nice and professional!
Christal DecastroGreat experience. Very friendly and professional. Everything went smoothly.
MICHAEL REYNOLDSOn the only 2 occasions that I came to the office there was a sign on the door saying “be back in 5-10 minutes” both times I waited. When I returned my utility cart I waited more than 10 minutes. You need to have some type of doorbell or alert for the employee to know someone is waiting.
Alex IvesEverything went smoothly. I have only had a good experience when dealing with the staff.
Denny Barlow | Overall ExperienceThe virtual check in experience was terrible! It took about 30 minutes and was was very frustrating. My husband went in to ask for help and was told “you just have to finish it” we continued to work on getting through the process and had another question but this time when I went to the door there was a note that said the attendant would be back later.
Alyssa GrenierOffice manager extremely helpful and friendly
jami JohnsonStaff was very helpful and accommodating. Storage property was always clean and well maintained.
Mike Conwell | Overall ExperienceMark was great. Kept me notified of every step. Highly recommend this location
Chelsea SmithAlways available to answer any questions. Use of the on premise hand truck was always super helpful.
Kevin Cooper | Overall ExperienceClean, convenient storage units. Good access and parking. Quiet facility.
matthew brander | Overall ExperienceExtremely convenient to where I lived and everyone was polite and professional. The reason for leaving was that I moved.
JOE POWELL | Overall ExperienceThis was canceled.
Jamiel Williams | ReservationService was great at this location. I intend on using this location for all future services.
WILLIAM THORNTONVery excellent treatment and facilities
Carlos Molini | Overall ExperienceThe facility was secure and lighted by the office and entrace into the storage units area but there were no lights by the units or in the units and it is really dark at night. I would still recommend the place but I would let people know to bring flashlights when going at night.
Jean Balshin | Overall ExperienceTruck had a broken mirror, but not a big thing. Check out was a little complicated and confusing! Returning truck was fast and easy.
Robert ToomeyThe truck was clean and in great running condition. Would highly recommend this location for anyone needing to rent a truck.
Paul BalshinThe main problem we had upon an early arrival (6:30am, office closed) was that the WiFi was so poor at this location. We had delays using the truck pick up system due to minimal WiFi reception that made everything take longer and be more challenging since we had to call to toll free to have the assistance of UHaul customer service to navigate it all. I would highly encourage that office to have an open guest WiFi account or make improvements to what they currently have so that the pick up process can happen much more smoothly. The site and truck were awesome!
Kristy FredendallExcellent all around service! I will definitely use this storage facility again!
Candy Evans | Overall Experiencei was very impressed with this facility. It was convenient, clean and well maintained.
John Mekosh | Overall ExperienceWas a great place to store our 20’ trailer.
SHAUN AMATO | Overall ExperienceMy appt was at 7:30 after taking a picture of myself and my iD they still said they couldn’t id me. Which is crazy so they had to call and wake my daughter up. Then I tried paying with my bank card and it kept declining when there was more than enough on the card. Then once I put in code to unlock to lock to get the key out it wouldn’t completely open so I had to keep trying about 4 times. I didn’t leave the lot til 8:24 when reservations was for 7:30 -9:30 so I didn’t get it back til 10:10 due to the nonsense I had to go through wasting a hour just trying to get the truck. This was the worst experience with uhaul in the last 20-30 years I have used YALL. Don’t have service available when u closed if u make ppl go through all that nonsense
Michele PeeblesGood
Carlos MoliniThe check in process was a little much when it came to verifying identity and sometimes the webpage would freeze. But got through that hump
Rose MwaturaExcellent service!!!
David CalhounVery friendly and accommodating
Robert KendriganTrying to get the key from the lock box was too complicated
Fiona NeilsonSpeed up the on-line app ... took a bit too much time to sign out the truck.
JACK BOUKNIGHTBest place in Clayton for storage and U-Haul rentals. Great prices, great staff and very clean. Mark and Dave are the best.
ROBERT HUGHES | Overall ExperienceThis storage unit was the cleanest unit I have ever rented. Never seen any signs of rodents or cockroaches like the other storage units I have used with other companies. Would definitely recommend using this storage unit company.
Raymond Nirva | Overall ExperienceMy only issue was the online check in wasn’t working for me to get the truck at 8am, so I had to wait for the place to open and got it at 930am. Then I was told that it had to be back by 5pm, and I got it back right before then and the 5pm guy left and never rented the truck and I still needed to use it. I didn’t realize there was a rental time it had to be back, bc I said I needed it for the day to move a 3500sq ft house with me and a friend doing all the work.
LYNDSEY PROCTORWent 22 miles gas needle didn’t move but 5 back in it and was charged 22.00 for gas!!!!! Rented the truck for the day and only got 4 hours and had to turn it in??? What happened to renting and getting the vehicle over night til the next day…… AHHHHH no had turn it in after 4-5 hours of use. This is pretty shitty ! 19.99 truck cost me. Damn 80 dollars. This how you do business? I’ve lived in clayton 19 years and I know enough people to tell…… and
CHRISTOPHER CHESTNUTTVery satisfied with the service provided.
Ronald and Susan Wilson | Overall ExperienceThanks Dave and Bob for the outstanding service.
Demond PetersonSuperb location and service.
LEWIS ROGATNICKThanks
Demond PetersonMr.Bob was very helpful in answering questions and helping me with things that I needed . We also needed a uhaul truck and Bob and other staff was very helpful and friendly.
Vicky Bailey | Overall ExperienceI had rented a storage unit and found out that I needed another one. I called the next day and Bob was there to help me get it fast. We also need a uhaul truck and was scheduled to get it the next day but someone brought one back same day and Bob called and informed us and we was able to get it a day before. Very friendly and fast. We also had a fast and quick drop off. Would go back again😊
Vicky BaileyNothing! Customer service 100% satisfied with Bob. Truck was in good condition it got me to and from my location. The truck was convenient because it was filled with fuel. Thanks for having one available when I needed it.
LINDA MELLSGreat service, friendly staff, and very convenient location. Would 100% recommend Flowers Plantation Storage.
Andrew Langley | Overall ExperienceMore convenient gas stations. I know you don't have control over that. Otherwise, very impressed. Will definitely use this location again.
RAY MILLSN/a
Griselda Alayon | Overall ExperienceOver priced
ALISHA HAWKINSOverall great place to storage those extra things!
DAMON BLACO | Overall ExperienceNice and clean storage. Bob was very nice and helpful
Ricky Hall | Overall Experience3rd place i have used in clayton area and this was by far the best highly recommended jp
james pappas | Overall ExperiencePerfect place for storage convenient accessible
Ronald Dunn | Overall ExperienceVery easy rental and move out process. The location of this facility is easy to get to from the main road and well laid out. We had a climate controlled unit and the facility was very well lit and very clean with extensive hours for use. Would use this facility again.
Nancy L Street | Overall ExperienceService at the drop off on Plantation Dr. In Clayton, NC was much more efficient. Much more professional service here. Efficient, pleasant and helpful. Overall this was a good experience.
susan cronHave a one long seat in it
Terry FrameStaff was great! Very helpful.
David Pagliaro | Overall ExperienceIt was a pleasure doing business with you! I'll be back, I'm certain.
Scott TrometerI believe Dave & Bob really run a smooth sailing business! I hope they both get raises in 2021 !🥳We own Now & Then Consignments downtown Clayton & ANY day when I am overflowing they have ‘been there’ to help us get more room, the same day ! Happy New Year, Michael & Suzanne
Suzanne Green | Overall ExperienceHave as much paperwork done before you arrive
Thomas WilmesGreat customer service from both men that I interacted with. Very helpful - especially when I needed an adapter for the light connection on my truck. Will rent from again if I ever need something!
Michelle MooreExcellent experience !!!
Danny BentonWe had a great experience finalizing the rental and then moving in to the climate controlled unit. The man at the desk, Dave, walked us to where the unit was and showed us the two entries for our use.
Nancy L Street | ReservationI have a climate controlled unit. Very clean, but still somewhat hot/humid inside. It would be better if it were 24 hour access.
Sarah Ward | ReservationBob was very pleasant and efficient during checkin.
JOHN PERRITT | ReservationVery clean. Very friendly
HEIDI URMIE | ReservationDave your the best !! Great facilities, thx
jason smith | ReservationVery nice front desk personnel and easy to pull right up and unload!
Tim McGuire | ReservationEfficient sign-up procedure. Pleasant staff. Professional looking office. Minor glitch very quickly fixed.
Michael Bohnsack | Reservation5 star! Quick & easy process! Great location!
Kristie Hall | ReservationEverything was handled professional and exactly as we wanted. Thank you very much! Beverly Withrow
Beverly Withrow | ReservationReserved a unit and asked to see it upon arrival. Very clean and well maintained facility. Bob was helpful and accommodating.
Rebecca Rice | ReservationClean facility with helpful manager, probably owner Bob.
Justin Winn | ReservationThey wanted 2 months up front. When I called no one responded. When I left a message no one returned my call. I had to cancel via email. I was not prepared to pay $250 to store my things
Angelique Legette | ReservationThe Manager Bob was very Helpful and your storage area is very clean ! Thank's Sylvester
Sylvester Cobey | ReservationThe access entrance and hours were convenient. The staff were very friendly and helpful.
NATAVIA RAY | Overall ExperienceBob was super friendly and super helpful. Pro rated in and very reasonable prices. We also rented a U-Haul truck from them and we were in and out in five minutes.
ROBERT HUGHES | Overall ExperienceAwesome Customer Service
TIFFANY HOWARD | ReservationVery friendly service and the unit is spotless.
Jay Wuchner | ReservationNA
Daniel Cholula | ReservationJ
ARTHUR KIRKWOOD | Overall ExperienceThe staff member in duty was very helpful and pleasant. The unit was clean and dry. Very satisfied with this company.
Privacy Request | First ImpressionsFacility very clean and customer service excellent.
Privacy Request | First ImpressionsNew facility, so very clean. Staff very helpful, too.
Privacy Request | First ImpressionsSeems fine so far. Nice folks.
Privacy Request | First ImpressionsVery easy to use.
GAREY WILLIAMS | First ImpressionsGreat customer service and modern facilities.
Privacy Request | First Impressions