Comentarios de los clientes para Flowers Plantation Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Flowers Plantation Storage

Clasificación general:

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Ricky H. | Overall Experience |
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Nice and clean storage. Bob was very nice and helpful

james p. | Overall Experience |
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3rd place i have used in clayton area and this was by far the best highly recommended jp

Ronald D. | Overall Experience |
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Perfect place for storage convenient accessible

Jeffrey S.
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El cliente no dejó un comentario.

Laura B.
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El cliente no dejó un comentario.

Nancy L S. | Overall Experience |
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Very easy rental and move out process. The location of this facility is easy to get to from the main road and well laid out. We had a climate controlled unit and the facility was very well lit and very clean with extensive hours for use. Would use this facility again.

susan C.
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Service at the drop off on Plantation Dr. In Clayton, NC was much more efficient. Much more professional service here. Efficient, pleasant and helpful. Overall this was a good experience.

Terry F.
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Have a one long seat in it

JEISIANY M.
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El cliente no dejó un comentario.

Kiea B. | Overall Experience |
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El cliente no dejó un comentario.

David P. | Overall Experience |
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Staff was great! Very helpful.

Monique H.
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El cliente no dejó un comentario.

Scott T.
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It was a pleasure doing business with you! I'll be back, I'm certain.

Suzanne G. | Overall Experience |
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I believe Dave & Bob really run a smooth sailing business! I hope they both get raises in 2021 !🥳We own Now & Then Consignments downtown Clayton & ANY day when I am overflowing they have ‘been there’ to help us get more room, the same day ! Happy New Year, Michael & Suzanne

Thomas W.
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Have as much paperwork done before you arrive

Juanita C. | Overall Experience |
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El cliente no dejó un comentario.

John E. | Overall Experience |
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El cliente no dejó un comentario.

John E.
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El cliente no dejó un comentario.

Deborah C.
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El cliente no dejó un comentario.

Rudiger S.
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El cliente no dejó un comentario.

Rene A.
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El cliente no dejó un comentario.

Ryan K.
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El cliente no dejó un comentario.

Melveetia S.
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El cliente no dejó un comentario.

Scott C.
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El cliente no dejó un comentario.

Daniel S.
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El cliente no dejó un comentario.

MICHAEL S.
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El cliente no dejó un comentario.

JONATHAN M.
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El cliente no dejó un comentario.

Michelle M.
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Great customer service from both men that I interacted with. Very helpful - especially when I needed an adapter for the light connection on my truck. Will rent from again if I ever need something!

Danny B.
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Excellent experience !!!

Christopher L.
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Owner was the rudest man I've ever felt with for uhaul. Customer service was horrible. I didn't even want to go through with giving him my money. But I had no choice. I needed to get done with my project. Will not be going back to him. I wanted a full refund at the end of the day. But I just did not want to go back and deal with him. So he lost business.

Charles M.
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Everything went great. Excellent service by onsite personnel (Dave).

Tlaudya C.
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At this site the service is great, the gentlemen working there are friendly and efficient. I always enjoy doing business at this site Flowers Plantation Storage. Sincerely Klaudya Cain.

Sue R.
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It REALLY wasn't the pickup place, but the uhaul company itself. I did everything needed to be done to get it...texted, emails, even a phone call from someone on info as to who would be driving it. However, when we got there, they had the truck but they were clueless as to any info. It took us 30 minutes to get "permission" to take the 3 hour truck to do what I rented it for.

john R.
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El cliente no dejó un comentario.

Jill G.
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El cliente no dejó un comentario.

JEFFREY S.
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El cliente no dejó un comentario.

Oscar G.
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The truck was given to me with a repugnant smell in it and also so tire pressure on the passenger rear tire was low.

NANCY P.
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El cliente no dejó un comentario.

John L.
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El cliente no dejó un comentario.

EARLEAN E.
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El cliente no dejó un comentario.

Marie G.
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This was not our original pick up location. We had to drive an hour to pick up the truck because our original location did not have our reserved truck. This meant that instead of getting our truck at noon it was 4:45 before we had one. Very bad Uhaul service rendered!!

Bruno P.
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El cliente no dejó un comentario.

Vanessa D.
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I called Smithfield who told me to come they had the vehicle. After getting there, i found they did not.. They registered me to pick up in Flowertown Plantation store. However the man didn't wish to complete the transaction during pickup. I was told to rreegister again on my mobile in a hot car. This was after registering at another store in Smithfield. I was never given the rate to plan. After 30 minutes the man came to my car and asked if I was done. The website was faulty, therefore I couldn't complete. The buttons on the site would not complete. I went in the guy did my paperwork. Did NOT provide an estimate! During the trip the horn didn't work. I filled the tank up and tried to download the pictures to the site with mileage and gas. The website was faulty and didn't let me download the pictures ??. I saw that the gasoline amount was incorrect and the mileage was almost 100 miles more ??. called the next day but the lady had me on hold so long i hung up. I am amazed at how horrible a service Uhaul gave ??!!!

Dennis M.
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El cliente no dejó un comentario.

BRAD D.
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Always very good experience with U-Haul. Great service at this location also.

Sarah A.
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The Uhaul app 24/7 was difficult to use and took over 30mins. to be able to pick up the truck...had I known I would have done the upfront paperwork in person.

Brad L.
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Fix your self-pickup program. I was waiting for about 20-30 minutes before the main store opened and the guy inside was able to help me.

Brenda B.
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price on the receipt did not match amount charged to credit card

Woodrow B.
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When advised that mileage and fuel were incorrect, I contacted the pickup location and they admitted their mistake to the drop off person. I was told to contact UHaul which straightened it out. Truck was very bouncy when crossing bridges on Interstate.

BARRY L.
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Keep up the good work!

Roy C.
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The truck I reserved was not available at pick-up truck type had been changed.

Brian P.
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Better communication between mobil and front dest agents

Craig N.
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El cliente no dejó un comentario.

Robin B.
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El cliente no dejó un comentario.

Calvin V.
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PHONE CHECK IN AND OUT WAS VERY INTERESTING.. FIRST TIME FOR EVERYTHING.

Stephanie D.
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El cliente no dejó un comentario.

Keith M.
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El cliente no dejó un comentario.

Nancy L S. | Reservation |
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We had a great experience finalizing the rental and then moving in to the climate controlled unit. The man at the desk, Dave, walked us to where the unit was and showed us the two entries for our use.

Sandy C.
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El cliente no dejó un comentario.

Sonia D.
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El cliente no dejó un comentario.

Earlean E.
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El cliente no dejó un comentario.

Cathie H.
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El cliente no dejó un comentario.

Robert M.
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El cliente no dejó un comentario.

Wallace J.
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One of the best truck rental experienceservice ever.

Michael G.
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El cliente no dejó un comentario.

HORACE S.
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I good

melinda P.
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I was greeted, acknowledged Right away and he did have a smile on his face and he went to the length when the print out for the text to come to my phone would not work he found another way of getting it done for me I do really appreciate that so for me good job professionally thanks for your service

Earlean E.
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Just make sure trucks are facing forward to exit out facility. Overall great service.

Ricky B.
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Excellent customer service by Bob.

Benjamin Y.
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We had a really good experience with the location but U-Haul 24-7 any time truck pick up was the worst experience we h e ever had with U-Haul nothing worked at all when I tried to use the app to pick up my rented truck and when I tried to use the website my profile would not show my reservation for the truck I rented. This issue caused me to waste 2 hrs on my moving day due to the issues I was having with picking up my truck. I definitely think some time needs to be put in to making sure the app is working properly so no one else runs in to this issue. This problem has definitely made me not want to use U-Haul in the future.

Brian J.
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El cliente no dejó un comentario.

Maria E.
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Everything was great!

Richard P.
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El cliente no dejó un comentario.

Penny H.
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Negative was the reservation was made online and they didn't have it when I arrived. Nor did they carry vans which was what my reservation was for. However they did have a truck for my use. If they were booked I would have been out of luck and it would have cost extra.

Jeremy P.
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Quick and easy. Extremely efficient and friendly.

Jeffrey C.
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Your U-Haul 24/7 system is extremely slow. Won't use that again. The man at the counter was very helpful. I'm glad he was there when I needed the truck.

Micheal R.
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El cliente no dejó un comentario.

christopher A.
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Excellent service, very professional and clean - Provided everything I needed, gave me good instructions, and prompt service. Got to my final destination safely and timely without a scratch. Thank you!

John P.
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On was very helpful after I stopped two days before drop off to check on a storage reservation at his location. I Happened to ask why I couldn't drop a 6x12 with him, and he said that I could. Much more helpful than the website or either of the reservation agents and Capital Blvd agents I spoke with.

Sarah W. | Reservation |
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I have a climate controlled unit. Very clean, but still somewhat hot/humid inside. It would be better if it were 24 hour access.

JOHN P. | Reservation |
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Bob was very pleasant and efficient during checkin.

Anthony B.
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Walter ensures that I was taken care of. He personally made sure the connections were correctly placed and tight. Ensured I knew everything to know about the trailer. Would go back to him again.

Terry C.
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El cliente no dejó un comentario.

HEIDI U. | Reservation |
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Very clean. Very friendly

MARC B.
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I WAS OVERCHARGED BANK ACCOUNT WENT NEGATIVE OVERDRAFT FEES

John S.
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El cliente no dejó un comentario.

Crystal O.
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Bob was the best. Gave me “reminder” call to fold blanks I was never told this wen I rented to truckWorked

Jilleen W.
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El cliente no dejó un comentario.

Keith B.
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El cliente no dejó un comentario.

Vernon M.
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Mr Bob was very informative

Richard H.
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El cliente no dejó un comentario.

jason s. | Reservation |
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Dave your the best !! Great facilities, thx

David D.
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El cliente no dejó un comentario.

Sondra J.
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El cliente no dejó un comentario.

Sharon C.
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El cliente no dejó un comentario.

Don B.
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Probably not for rental. Invoice says I dropped it off 9 AM the next morning and the video will show I dropped the truck the night before ~6:30 about 45 minutes past the 24 hour rental. I was told that would not be an issue. I would not have rushed to get the truck back during an already stressful time if I was just going to be charged for a full second day.

Stuart M.
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El cliente no dejó un comentario.

Charlotte A.
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El cliente no dejó un comentario.

Chris R.
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I cannot even begin to describe the difficulty this placed caused me. Being a few minutes late, my truck had already been reserved to someone else. That's fine I get it. However when I got told to go to a different location because my reservation was changed, they didn't have any knowledge of the reservation (this was 30 mins away). Told me to call the dispatch center in N.C. to get another truck. When I called, someone in Richmond VA answered, they put me on hold for 20 mins and then someone in TAMPA answered! Guess Richmond didn't think it was their problem. I got bounced around people and locations for over an hour. Meanwhile dealing with a family emergency and having only hours to be out of my hours! I got ZERO help from U-Haul and only problems. When someone in COLUMBIA SC finally decided to be helpful, she acknowledged that this sometimes happened because no one felt like problem solving which is a HUGE issue. When I finally got a truck.... guess what.. it was 45 mins the opposite direction of my move. Nothing has been done to compensate me for this. No one wanted to help. I was furious and will not use them again.

Meredith A.
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El cliente no dejó un comentario.

Elizabeth G.
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El cliente no dejó un comentario.

Benjamin Y.
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The online pick needs to be fixed and made a little more stream line I had to wait almost 25min to get the approval for the lock coed so I could get the keys to the truck.

Tim M. | Reservation |
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Very nice front desk personnel and easy to pull right up and unload!

Juan D.
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My preferred drop off destination was not recognized by your system and your company is charging me and extra $160. For your mistake, I need my money back in my credit card asap. Juan D.

dawna H.
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El cliente no dejó un comentario.

Michael B. | Reservation |
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Efficient sign-up procedure. Pleasant staff. Professional looking office. Minor glitch very quickly fixed.

Alicia J.
Clasificación:

N/A

Thomas k C.
Clasificación:

Very good

Kristie H. | Reservation |
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5 star! Quick & easy process! Great location!

Beverly W. | Reservation |
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Everything was handled professional and exactly as we wanted. Thank you very much! Beverly Withrow

Mark T.
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Nothing, this was a last minute rental and I felt the whole process was as smooth as if it had been reserved weeks in advance. Great job!

Rebecca R. | Reservation |
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Reserved a unit and asked to see it upon arrival. Very clean and well maintained facility. Bob was helpful and accommodating.

Andrew S.
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El cliente no dejó un comentario.

Jim S.
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Quick and easy

Clarence W.
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El cliente no dejó un comentario.

david O.
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Signage where to drop off unit.

Craig L.
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Location was very clean -- so was the truck... guy who worked there was friendly.

JOHN L.
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El cliente no dejó un comentario.

Rob W.
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Truck was turned in on Thursday night when it was supposed to be turned in Sunday. There was no credit for turning in the equipment early and thus allowing it to be rerented. Policy or not it's a bad business practice. I was also apparently one blanket short which it looks like I was charged for.

Justin W. | Reservation |
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Clean facility with helpful manager, probably owner Bob.

Angelique L. | Reservation |
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They wanted 2 months up front. When I called no one responded. When I left a message no one returned my call. I had to cancel via email. I was not prepared to pay $250 to store my things

Sylvester C. | Reservation |
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The Manager Bob was very Helpful and your storage area is very clean ! Thank's Sylvester

NATAVIA R. | Overall Experience |
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The access entrance and hours were convenient. The staff were very friendly and helpful.

ROBERT H. | Overall Experience |
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Bob was super friendly and super helpful. Pro rated in and very reasonable prices. We also rented a U-Haul truck from them and we were in and out in five minutes.

TIFFANY H. | Reservation |
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Awesome Customer Service

Jay W. | Reservation |
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Very friendly service and the unit is spotless.

Daniel C. | Reservation |
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NA

ARTHUR K. | Overall Experience |
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J

GAREY W. | First Impressions |
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Very easy to use.

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