El cliente no dejó un comentario.JAMES G.
Customer Reviews for Flowers Plantation Storage
(U-Haul Neighborhood Dealer)
Clayton, NC 27527
Servicios en esta ubicación:
- Mon–Sat10 a. m. - 4:30 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Extremely convenient to where I lived and everyone was polite and professional. The reason for leaving was that I moved.JOE P. | Overall Experience
El cliente no dejó un comentario.Kurt D.
This was canceled.Jamiel W. | Reservación
Service was great at this location. I intend on using this location for all future services.WILLIAM T.
El cliente no dejó un comentario.Ashley A.
Very excellent treatment and facilitiesCarlos M. | Overall Experience
The facility was secure and lighted by the office and entrace into the storage units area but there were no lights by the units or in the units and it is really dark at night. I would still recommend the place but I would let people know to bring flashlights when going at night.Jean B. | Overall Experience
Truck had a broken mirror, but not a big thing. Check out was a little complicated and confusing! Returning truck was fast and easy.Robert T.
The truck was clean and in great running condition. Would highly recommend this location for anyone needing to rent a truck.Paul B.
El cliente no dejó un comentario.George S. | Overall Experience
The main problem we had upon an early arrival (6:30am, office closed) was that the WiFi was so poor at this location. We had delays using the truck pick up system due to minimal WiFi reception that made everything take longer and be more challenging since we had to call to toll free to have the assistance of UHaul customer service to navigate it all. I would highly encourage that office to have an open guest WiFi account or make improvements to what they currently have so that the pick up process can happen much more smoothly. The site and truck were awesome!Kristy F.
El cliente no dejó un comentario.Elizabeth I. | Overall Experience
Excellent all around service! I will definitely use this storage facility again!Candy E. | Overall Experience
i was very impressed with this facility. It was convenient, clean and well maintained.John M. | Overall Experience
Was a great place to store our 20’ trailer.SHAUN A. | Overall Experience
My appt was at 7:30 after taking a picture of myself and my iD they still said they couldn't id me. Which is crazy so they had to call and wake my daughter up. Then I tried paying with my bank card and it kept declining when there was more than enough on the card. Then once I put in code to unlock to lock to get the key out it wouldn't completely open so I had to keep trying about 4 times. I didn't leave the lot til 8:24 when reservations was for 7:30 -9:30 so I didn't get it back til 10:10 due to the nonsense I had to go through wasting a hour just trying to get the truck. This was the worst experience with uhaul in the last 20-30 years I have used YALL. Don't have service available when u closed if u make ppl go through all that nonsenseMichele P.
El cliente no dejó un comentario.Keith B.
El cliente no dejó un comentario.matthew B.
El cliente no dejó un comentario.Charlie W.
The check in process was a little much when it came to verifying identity and sometimes the webpage would freeze. But got through that humpRose M.
El cliente no dejó un comentario.Tina H.
Excellent service!!!David C.
El cliente no dejó un comentario.Erich B.
El cliente no dejó un comentario.David M.
Very friendly and accommodatingRobert K.
El cliente no dejó un comentario.ANGELICA M. | Overall Experience
El cliente no dejó un comentario.Simangaliso S. | Overall Experience
Trying to get the key from the lock box was too complicatedFiona N.
Speed up the on-line app ... took a bit too much time to sign out the truck.JACK B.
El cliente no dejó un comentario.Jason K.
Best place in Clayton for storage and U-Haul rentals. Great prices, great staff and very clean. Mark and Dave are the best.ROBERT H. | Overall Experience
El cliente no dejó un comentario.Ramona B. | Overall Experience
El cliente no dejó un comentario.Aaron S.
This storage unit was the cleanest unit I have ever rented. Never seen any signs of rodents or cockroaches like the other storage units I have used with other companies. Would definitely recommend using this storage unit company.Raymond N. | Overall Experience
My only issue was the online check in wasn't working for me to get the truck at 8am, so I had to wait for the place to open and got it at 930am. Then I was told that it had to be back by 5pm, and I got it back right before then and the 5pm guy left and never rented the truck and I still needed to use it. I didn't realize there was a rental time it had to be back, bc I said I needed it for the day to move a 3500sq ft house with me and a friend doing all the work.LYNDSEY P.
Went 22 miles gas needle didn't move but 5 back in it and was charged 22.00 for gas!!!!! Rented the truck for the day and only got 4 hours and had to turn it in??? What happened to renting and getting the vehicle over night til the next dayâ€¦â€¦ AHHHHH no had turn it in after 4-5 hours of use. This is pretty shitty ! 19.99 truck cost me. Damn 80 dollars. This how you do business? I've lived in clayton 19 years and I know enough people to tellâ€¦â€¦ andCHRISTOPHER C.
El cliente no dejó un comentario.DAVID S.
Very satisfied with the service provided.Ronald and Susan W. | Overall Experience
El cliente no dejó un comentario.Willie Mae G.
Thanks Dave and Bob for the outstanding service.Demond P.
Superb location and service.LEWIS R.
El cliente no dejó un comentario.Jeffrey H.
El cliente no dejó un comentario.Sadie C.
El cliente no dejó un comentario.Jessica B.
Mr.Bob was very helpful in answering questions and helping me with things that I needed . We also needed a uhaul truck and Bob and other staff was very helpful and friendly.Vicky B. | Overall Experience
El cliente no dejó un comentario.Joanne T. | Overall Experience
El cliente no dejó un comentario.Charles R.
El cliente no dejó un comentario.Shawn L.
El cliente no dejó un comentario.Kristen H. | Overall Experience
I had rented a storage unit and found out that I needed another one. I called the next day and Bob was there to help me get it fast. We also need a uhaul truck and was scheduled to get it the next day but someone brought one back same day and Bob called and informed us and we was able to get it a day before. Very friendly and fast. We also had a fast and quick drop off. Would go back againVicky B.
Nothing! Customer service 100% satisfied with Bob. Truck was in good condition it got me to and from my location. The truck was convenient because it was filled with fuel. Thanks for having one available when I needed it.LINDA M.
El cliente no dejó un comentario.Edward M. | Overall Experience
Great service, friendly staff, and very convenient location. Would 100% recommend Flowers Plantation Storage.Andrew L. | Overall Experience
More convenient gas stations. I know you don't have control over that. Otherwise, very impressed. Will definitely use this location again.RAY M.
El cliente no dejó un comentario.Fred F. | Overall Experience
El cliente no dejó un comentario.Matthew T. | Overall Experience
El cliente no dejó un comentario.PAMILA R.
N/aGriselda A. | Overall Experience
El cliente no dejó un comentario.matthew m. | Overall Experience
El cliente no dejó un comentario.elizabeth T.
El cliente no dejó un comentario.CRAIG N.
Over pricedALISHA H.
El cliente no dejó un comentario.Allen G. | Overall Experience
Overall great place to storage those extra things!DAMON B. | Overall Experience
El cliente no dejó un comentario.johnny B.
El cliente no dejó un comentario.Thomas D.
El cliente no dejó un comentario.Eric G. | Overall Experience
Nice and clean storage. Bob was very nice and helpfulRicky H. | Overall Experience
3rd place i have used in clayton area and this was by far the best highly recommended jpjames p. | Overall Experience
Perfect place for storage convenient accessibleRonald D. | Overall Experience
El cliente no dejó un comentario.Jeffrey S.
El cliente no dejó un comentario.Laura B.
Very easy rental and move out process. The location of this facility is easy to get to from the main road and well laid out. We had a climate controlled unit and the facility was very well lit and very clean with extensive hours for use. Would use this facility again.Nancy L S. | Overall Experience
Service at the drop off on Plantation Dr. In Clayton, NC was much more efficient. Much more professional service here. Efficient, pleasant and helpful. Overall this was a good experience.susan C.
Have a one long seat in itTerry F.
El cliente no dejó un comentario.JEISIANY M.
El cliente no dejó un comentario.Kiea B. | Overall Experience
Staff was great! Very helpful.David P. | Overall Experience
El cliente no dejó un comentario.Monique H.
It was a pleasure doing business with you! I'll be back, I'm certain.Scott T.
I believe Dave & Bob really run a smooth sailing business! I hope they both get raises in 2021 !拾We own Now & Then Consignments downtown Clayton & ANY day when I am overflowing they have 'been there' to help us get more room, the same day ! Happy New Year, Michael & SuzanneSuzanne G. | Overall Experience
Have as much paperwork done before you arriveThomas W.
El cliente no dejó un comentario.Juanita C. | Overall Experience
El cliente no dejó un comentario.John E. | Overall Experience
El cliente no dejó un comentario.John E.
El cliente no dejó un comentario.Deborah C.
El cliente no dejó un comentario.Rudiger S.
El cliente no dejó un comentario.Rene A.
El cliente no dejó un comentario.Ryan K.
El cliente no dejó un comentario.Melveetia S.
El cliente no dejó un comentario.Scott C.
El cliente no dejó un comentario.Daniel S.
El cliente no dejó un comentario.MICHAEL S.
El cliente no dejó un comentario.JONATHAN M.
Great customer service from both men that I interacted with. Very helpful - especially when I needed an adapter for the light connection on my truck. Will rent from again if I ever need something!Michelle M.
Excellent experience !!!Danny B.
Owner was the rudest man I've ever felt with for uhaul. Customer service was horrible. I didn't even want to go through with giving him my money. But I had no choice. I needed to get done with my project. Will not be going back to him. I wanted a full refund at the end of the day. But I just did not want to go back and deal with him. So he lost business.Christopher L.
Everything went great. Excellent service by onsite personnel (Dave).Charles M.
At this site the service is great, the gentlemen working there are friendly and efficient. I always enjoy doing business at this site Flowers Plantation Storage. Sincerely Klaudya Cain.Tlaudya C.
It REALLY wasn't the pickup place, but the uhaul company itself. I did everything needed to be done to get it...texted, emails, even a phone call from someone on info as to who would be driving it. However, when we got there, they had the truck but they were clueless as to any info. It took us 30 minutes to get "permission" to take the 3 hour truck to do what I rented it for.Sue R.
El cliente no dejó un comentario.john R.
El cliente no dejó un comentario.Jill G.
El cliente no dejó un comentario.JEFFREY S.
The truck was given to me with a repugnant smell in it and also so tire pressure on the passenger rear tire was low.Oscar G.
El cliente no dejó un comentario.NANCY P.
El cliente no dejó un comentario.John L.
El cliente no dejó un comentario.EARLEAN E.
This was not our original pick up location. We had to drive an hour to pick up the truck because our original location did not have our reserved truck. This meant that instead of getting our truck at noon it was 4:45 before we had one. Very bad Uhaul service rendered!!Marie G.
El cliente no dejó un comentario.Bruno P.
I called Smithfield who told me to come they had the vehicle. After getting there, i found they did not.. They registered me to pick up in Flowertown Plantation store. However the man didn't wish to complete the transaction during pickup. I was told to rreegister again on my mobile in a hot car. This was after registering at another store in Smithfield. I was never given the rate to plan. After 30 minutes the man came to my car and asked if I was done. The website was faulty, therefore I couldn't complete. The buttons on the site would not complete. I went in the guy did my paperwork. Did NOT provide an estimate! During the trip the horn didn't work. I filled the tank up and tried to download the pictures to the site with mileage and gas. The website was faulty and didn't let me download the pictures ??. I saw that the gasoline amount was incorrect and the mileage was almost 100 miles more ??. called the next day but the lady had me on hold so long i hung up. I am amazed at how horrible a service Uhaul gave ??!!!Vanessa D.
El cliente no dejó un comentario.Dennis M.
Always very good experience with U-Haul. Great service at this location also.BRAD D.
The Uhaul app 24/7 was difficult to use and took over 30mins. to be able to pick up the truck...had I known I would have done the upfront paperwork in person.Sarah A.
Fix your self-pickup program. I was waiting for about 20-30 minutes before the main store opened and the guy inside was able to help me.Brad L.
price on the receipt did not match amount charged to credit cardBrenda B.
When advised that mileage and fuel were incorrect, I contacted the pickup location and they admitted their mistake to the drop off person. I was told to contact UHaul which straightened it out. Truck was very bouncy when crossing bridges on Interstate.Woodrow B.
Keep up the good work!BARRY L.
The truck I reserved was not available at pick-up truck type had been changed.Roy C.
Better communication between mobil and front dest agentsBrian P.
El cliente no dejó un comentario.Craig N.
El cliente no dejó un comentario.Robin B.
PHONE CHECK IN AND OUT WAS VERY INTERESTING.. FIRST TIME FOR EVERYTHING.Calvin V.
El cliente no dejó un comentario.Stephanie D.
El cliente no dejó un comentario.Keith M.
We had a great experience finalizing the rental and then moving in to the climate controlled unit. The man at the desk, Dave, walked us to where the unit was and showed us the two entries for our use.Nancy L S. | Reservación
El cliente no dejó un comentario.Sandy C.
El cliente no dejó un comentario.Sonia D.
El cliente no dejó un comentario.Earlean E.
El cliente no dejó un comentario.Cathie H.
El cliente no dejó un comentario.Robert M.
One of the best truck rental experienceservice ever.Wallace J.
El cliente no dejó un comentario.Michael G.
I goodHORACE S.
I was greeted, acknowledged Right away and he did have a smile on his face and he went to the length when the print out for the text to come to my phone would not work he found another way of getting it done for me I do really appreciate that so for me good job professionally thanks for your servicemelinda P.
I have a climate controlled unit. Very clean, but still somewhat hot/humid inside. It would be better if it were 24 hour access.Sarah W. | Reservación
Bob was very pleasant and efficient during checkin.JOHN P. | Reservación
Very clean. Very friendlyHEIDI U. | Reservación
Dave your the best !! Great facilities, thxjason s. | Reservación
Very nice front desk personnel and easy to pull right up and unload!Tim M. | Reservación
Efficient sign-up procedure. Pleasant staff. Professional looking office. Minor glitch very quickly fixed.Michael B. | Reservación
5 star! Quick & easy process! Great location!Kristie H. | Reservación
Everything was handled professional and exactly as we wanted. Thank you very much! Beverly WithrowBeverly W. | Reservación
Reserved a unit and asked to see it upon arrival. Very clean and well maintained facility. Bob was helpful and accommodating.Rebecca R. | Reservación
Clean facility with helpful manager, probably owner Bob.Justin W. | Reservación
They wanted 2 months up front. When I called no one responded. When I left a message no one returned my call. I had to cancel via email. I was not prepared to pay $250 to store my thingsAngelique L. | Reservación
The Manager Bob was very Helpful and your storage area is very clean ! Thank's SylvesterSylvester C. | Reservación
The access entrance and hours were convenient. The staff were very friendly and helpful.NATAVIA R. | Overall Experience
Bob was super friendly and super helpful. Pro rated in and very reasonable prices. We also rented a U-Haul truck from them and we were in and out in five minutes.ROBERT H. | Overall Experience
Awesome Customer ServiceTIFFANY H. | Reservación
Very friendly service and the unit is spotless.Jay W. | Reservación
NDDaniel C. | Reservación
JARTHUR K. | Overall Experience
The staff member in duty was very helpful and pleasant. The unit was clean and dry. Very satisfied with this company.Privacy R. | First Impressions
Facility very clean and customer service excellent.Privacy R. | First Impressions
New facility, so very clean. Staff very helpful, too.Privacy R. | First Impressions
Seems fine so far. Nice folks.Privacy R. | First Impressions
Very easy to use.GAREY W. | First Impressions
Great customer service and modern facilities.Privacy R. | First Impressions
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