El cliente no dejó un comentario.Craig A.
Customer Reviews for Flip Mode Barber Shop
(Distribuidor de U-Haul del vecindario)
Jacksonville, FL 32277
Services at this Location:
- Lun.: 1 p. m. - 6 p. m.
- Mar.: cerrado
- Mié. - sáb.: 10 a. m. - 6 p. m.
- Dom.: 1 p. m. - 6 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.ERICKA S.
Service was great! Rep (Ms Lee) at Flip Mode was courteous, friendly and knowledgeable. Experience was easier than at any other U-Haul location that I have dealt with.Christine C.
Owner very professional and friendly. Fast easy process, and will be coming to the same place for all of my future moves.Christine B.
El cliente no dejó un comentario.Louis K.
They didn't check the truck for gas or clean or miles on the truck then charge me for something they didn't checkapril D.
El cliente no dejó un comentario.Vivek S.
The truck I rented was full of dog hair. It's sad to say that I'm allergic to dogs. I had to stop to vacuum it out and take a Benadryl. I love U-HAUL but Please... Hold your associates responsible for the upkeep of your trucks. ( No one walked outside with me to inspect the van. The girl Lisa was cutting hair).DELORIS C.
Truck was dirty and given to me at quarter tank. They charged me to fill the whole tank.Jan-Carlos M.
El cliente no dejó un comentario.Lisa S.
Well my order was to be checked in online so I didn't need the place to be open is what uhaul order payment online said business not open use mobile app to the link for keys. Well when I got there mobile app said check inside well on a Sunday this business didn't open until 1pm my pickup was at 10. So if the business was not open I would have to wait until 1pm to get a key when my reservation was at 10am that was totally wrong and unfair of uhaul if I had to wait. Luckily a nice awesome lady had the store open for something and she helped me by calling uhaul and doing the rest of the steps uhaul never sent me. She had the keys inside her business and I asked why they schedule me for 10am if you don't open until 1pm if she wasn't happen to be there getting something I would have never gotten the key. Uhaul needs to be better at no contact online pick up. How would I get the key at 10 if nobody was there until 1pm. The business was awesome to help me so thankful everyone was in the right place at the right time or this was going to be a bad experience for uhaul. Fix it uhaul so others are not confused. Business where pickup was was great ðŸ'.Keith S.
Have someone on site to handle the rentals. I had to wait in a barber shop for 30 minutes to get my u haul when I had already done everything online and even did the pre-check in. We got there at 10 and didn't get the u haul until 10:30. Also. I had elected to decline the insurance when I signed up online and the rep tried to charge me for it.Eric S.
Great serviceRobert W.
Make sure all tires on trucks are manageable.Kierra W.
They were so very workableCanary T.
I was scheduled to pick up the U-Haul at 8:30 a.m.. however the barbershop did not open at 1:00 it took me an hour and a half to find someone and finally get the U-Haul truck. I should not have been allowed to schedule a pickup time when the business was not open to give me the key. It was very frustrating and time consuming and I think a discount is in order.Sherri J.
They were very helpful.Phoebe C.
you charged me $38 and something cents which was the price of it but you didn't tell me there was $11.65 if I'm not mistaken 4 you using my cardTaza B.
This location needs hire more help. Our appointment time was at 12 pm and we did not receive the keys to the truck until 12:45 pm. We had movers waiting for us so this was very inconvenient.Chelce H.
El cliente no dejó un comentario.Veronica J.
El cliente no dejó un comentario.Wanda P.
El cliente no dejó un comentario.Dorothy M.
El cliente no dejó un comentario.tiffany T.
I was charged for gas however I took a pic of the gas and mileage before leaving. I replaced the gas on what it was when I got the truck, I worked like a refund of 20.00 pleaseSABRINA M.
El cliente no dejó un comentario.Robert T.
El cliente no dejó un comentario.MARIA K.
El cliente no dejó un comentario.Terri E.
Hard to contactty B.
The location did not have any dollies. I went 6 miles out of the way in the truck to pick up a dolly from another location. Overall besides that, the experience was good.Ashley C.
Good everythingRichard H.
El cliente no dejó un comentario.Shandrieka D.
El cliente no dejó un comentario.Chinita J.
El cliente no dejó un comentario.Ashley S.
The truck have live roaches all throughout the truck and blankets I will never rent at this location againDenise H.
El cliente no dejó un comentario.Cheadee N.
Nothing everything was ready and agent was wonderful polite and curtiousRhonda M.
The entire process was painless and helped makey move less stressful.PHYLISHA C.
El cliente no dejó un comentario.Alisha C.
El cliente no dejó un comentario.Heromah C.
El cliente no dejó un comentario.Sasha A.
Nice manger very fast getting my request DONEjessie W.
El cliente no dejó un comentario.Angela J.
When I picked up the van at 10am it was very dirty and the tank wasn't full. I took a picture for my record. I returned the the same day at 4:30p and put the same amount of gas that was in it. I advised the agent/barber and she said she knew the van wasn't filled before I got it. When I received my final bill via email I was charged gas for not filling it up. I've bern trying to resolve this issue without any results.karen V.
My origami was close even I spoke with them prior on the phone. I requested a dolly. Pick up location did not have a dolly. I had to pay mover overtime due to no dolly.Roosevelt J.
El cliente no dejó un comentario.KIRK J.
The extras that we reserved was not in the truck.Patricia M.
El cliente no dejó un comentario.Marcella M.
Excellent customer service very knowledgeable very friendly and very prompt.James M.
El cliente no dejó un comentario.Michelle M.
Everything was easy and the lady I dealt with was very niceRichard F.
El cliente no dejó un comentario.Rhonda B.
El cliente no dejó un comentario.DOREATHA M.
El cliente no dejó un comentario.Wanda B.
They wasn't available for the pick up until an hour later. UnprofessionalLashika E.
Barber shop full of customers with no place designated to do U-haul business would not be my preferred choice for future business.....REGINALD R.
El cliente no dejó un comentario.Dorris W.
This is a barber shop, is good business for the owner i believe is a good extra income but the people there don't look friendly, when I need to rent again I will find another location to pickupLandiro V.
There was a bra and cigarette butts in the cargo compartment. When picking up the vehicle, I was met with a person (the barber) who didn't seem to be associated with the operation. He communicated with someone via text message who ultimately called to process the order. The pick up took more than 20 minutes. The â€œbarberâ€ went outside eventually to inspect the vehicle and came back in. I was handed the shop's phone and a woman told me that the tank was full and I should return the vehicle at full. I signed no paperwork (which I feel like I have typically done in the past). When I got into the vehicle and started driving the vehicle only had half a tank. I called the shop back to indicate that, but the person wasn't available. I took a picture of the mileage, key (with serial visible), and gas gauge in view. This is the second time I've had an unusual experience with uhaul. I doubt I will use your service again in the future as the businesses that the organization uses to function don't seem to have any idea how to operate a business.Alex M.
El cliente no dejó un comentario.Rhonda B.
El cliente no dejó un comentario.Michael D.
El cliente no dejó un comentario.Michael S.
I will always use this location for my moving needs. Customer Service at this location was excellent. Thank you for your assistance.Kiwanes R.
Customers service was excellent I rate them 10 plus PHENOMENALKevin I.
There was an incorrect gas charge for $34.00 when i only drove 6 miles i put $12 of gas in it. They were stating that the truck had 5/8 of a tank when it only had a little bit more than 1/2 a tank. The lady said she was going to speak with a supervisor and get back to me but im still waiting for a replyJoseph C.
El cliente no dejó un comentario.Shaderricka L.
owner of the shop was very professional , patient and helpful would return in the future for moving needsRichard W.
El cliente no dejó un comentario.Aaron R.
Great service clean vehiclesjone W.
The worst experience ever in renting a uhaul. "Never again"!!!!!Byron R.
El cliente no dejó un comentario.Alicia B.
I was very up happy when i received the email of my bill.. Reason being i was charged for gas when i put the same amount of gas in it as when i received it. I called and spoke back with the representative that handed me the key and she said she would have to call her boss to see what he says. She called me back and told me that her boss said that i need to call this 1800 number and send a pic of the gauge and send it to him. So of course i did not have any pic of the gauge before my husband drove it off. We didnt think we would have a problem because it was never a issue before. So baiscally im stuck with a additional $25 dollar charge to my bill for gas.. I think its not right and let this be a lesson to anyone renting a Uhaul. Please take a pic of the gas gauge because its basically your word against them if you have no proof. I really dont l Iike when people try to get over on me when i dont have any reason to lie about it.. I was basically told by rep that it was on 7\8 of a tank by what her laptop shows.. When we went out to the truck all she showed me was that the back of truck was cleaned and she showed me nothing at all about what the tank was on.KATERA F.
El cliente no dejó un comentario.Michael B.
El cliente no dejó un comentario.Jessica C.
FlipMode Barber Shop the bestRHONDA R.
Nothing. Everything was perfect and she was very nice and friendly.Georgina C.
After being turned down by another location cause the only uhaul they had available would have been â€œover killâ€, I found myself here. It was perfect, everyone was nice and professional. I only needed the uhaul for about 2 hours. I was given a quote but ended up paying less since we over guessed on the miles. I will only use this location in the future.Holly P.
El cliente no dejó un comentario.stephanie C.
El cliente no dejó un comentario.Veronica J.
El cliente no dejó un comentario.Deborah G.
Great experience and best price for a Uhaul! I highly recommend !!Kaitlyn B.
El cliente no dejó un comentario.ASHLEY S.
They were very very nice, thanks??Monique D.
Truck was not swept out but the Boss lady is great to work and she is very understanding.Terry F.
El cliente no dejó un comentario.david S.
My problem was not with the Flipmore location but the Phillips hwy location. They were rude and unable to give me customer service. It almost made me never use uhaul again. The Flipmore location quickly changed that for me.BRIAN G.
El cliente no dejó un comentario.Spencer R.
El cliente no dejó un comentario.Alicia P.
Excellent customer service, helpful and knowledgeable. :)KENYA J.
When i got in thevtruck it was on 1/4 tank of gas.Robert M.
El cliente no dejó un comentario.sakiyah J.
El cliente no dejó un comentario.Dana B.
El cliente no dejó un comentario.Dawn T.
No supplies availableJeffrey B.
Horrible customer service no one was helpful I received no paperwork to sign & no one views my truck before giving me the keys.TAMARA T.
Very nice and professionalArnesha C.
El cliente no dejó un comentario.
El cliente no dejó un comentario.sheila M.
El cliente no dejó un comentario.tashi F.
Don't scam customers out of there money for BS charges and be there on time for them when they have an appointment to pick up a truck not almost three hours late and be there when they return the truck in the middle of the afternoon but I guess it's easier to make fake charges if the customer is not there to contest the chargesElissa H.