Customer Reviews for Flip Mode Barber Shop
(U-Haul Neighborhood Dealer)

160 comentarios

6028 Merrill Rd   Jacksonville, FL 32277

(904) 438-2911

Horarios de la ubicación

  • Lun.: 1 p. m. - 6 p. m.
  • Mar.: cerrado
  • Mié. - sáb.: 10 a. m. - 6 p. m.
  • Dom.: 1 p. m. - 6 p. m.

Servicios en esta ubicación:

Contáctanos

(904) 438-2911

6028 Merrill Rd
Jacksonville, FL 32277

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.: 1 p. m. - 6 p. m.
  • Mar.: cerrado
  • Mié. - sáb.: 10 a. m. - 6 p. m.
  • Dom.: 1 p. m. - 6 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Completely satisfied

GARY M. 
Clasificación:
2.0

Very hard to locate in complex. No signage. Nice guy but left not sure since nothing given to us on return of truck

Tommy L. 
Clasificación:
4.0

Need more space for inside and out side.

winly V. 
Clasificación:
5.0

Honest is good service and fast no hassle

Mirnay L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Natasha I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolyn W. 
Clasificación:
5.0

One of the best and quickest experiences!

Regina B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHESTER S. 
Clasificación:
4.0

Ensure all the equipment that's been ordered is in the truck. If not available at the site, please have the system advise the client. You'll know before you arrive.

Renee M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Regina B. 
Clasificación:
4.0

clean the trucks! ours had a disturbing urine smell and a breakfast sandwich behind the seat.....

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERICA P. 
Clasificación:
5.0

Keep doing what you do to serve customers.

Jerry G. 
Clasificación:
5.0

The people at the pick up place are so nice, but the overall U-Haul company itself is crap! Will never use the company again nothing personal with the pickup location

CHRISTINE K. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM H. 
Clasificación:
4.0

El cliente no dejó un comentario.

KADEDRA O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel W. 
Clasificación:
5.0

Nothing. The lady who works there I have only spoken with by phone but is always very nice!

SUSAN S. 
Clasificación:
5.0

Overcharging me is not fair when I put in gas and only went 8 miles

Samantha P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melanie T. 
Clasificación:
5.0

Tow mode was stuck 'on' Location was weird to find. Overall really good though

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tanja E. 
Clasificación:
5.0

Very convenient.

MICHAEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SALENA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

diana W. 
Clasificación:
5.0

Easy drop-of after hours with no issues at all. ¡Gracias!

EMILY V. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH V. 
Clasificación:
5.0

Very friendly and helpful

Keno W. 
Clasificación:
5.0

Excellent customer service

Louis C. 
Clasificación:
3.0

The location was convenient

ESTAVIA S. 
Clasificación:
4.0

Just have the hand cart attached to wall of truck.

RYAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leona W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARKISHA S. 
Clasificación:
1.0

Cracked out man in parking lot screaming and coming up to cars banging on windows. Was very scared to get out of vehicle to take pictures and return key. My key didn't fit in the lock box.. so the barber sitting on the bench outside smoking a cigarette on their cell phone said “I'll take it” when they noticed me. Wasn't even sure if this was acceptable. Very sketchy location.

Tianna I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittney L. 
Clasificación:
5.0

Service was excellent. Would rent from here again.

Tina W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Owen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAHSYAH R. 
Clasificación:
2.0

El cliente no dejó un comentario.

Lilian G. 
Clasificación:
5.0

Not a thing

george F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juda B. 
Clasificación:
2.0

The way you double charged my card without talking to me was very unfair due to the gas $46.00 when I sent a picture that the gas was not where you said it was in the beginning.

FELTINA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CECIL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERICKA S. 
Clasificación:
5.0

Service was great! Rep (Ms Lee) at Flip Mode was courteous, friendly and knowledgeable. Experience was easier than at any other U-Haul location that I have dealt with.

Christine C. 
Clasificación:
5.0

Owner very professional and friendly. Fast easy process, and will be coming to the same place for all of my future moves.

Christine B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Louis K. 
Clasificación:
1.0

They didn't check the truck for gas or clean or miles on the truck then charge me for something they didn't check

april D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Vivek S. 
Clasificación:
3.0

The truck I rented was full of dog hair. It's sad to say that I'm allergic to dogs. I had to stop to vacuum it out and take a Benadryl. I love U-HAUL but Please... Hold your associates responsible for the upkeep of your trucks. ( No one walked outside with me to inspect the van. The girl Lisa was cutting hair).

DELORIS C. 
Clasificación:
3.0

Truck was dirty and given to me at quarter tank. They charged me to fill the whole tank.

Jan-Carlos M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa S. 
Clasificación:
5.0

Well my order was to be checked in online so I didn't need the place to be open is what uhaul order payment online said business not open use mobile app to the link for keys. Well when I got there mobile app said check inside well on a Sunday this business didn't open until 1pm my pickup was at 10. So if the business was not open I would have to wait until 1pm to get a key when my reservation was at 10am that was totally wrong and unfair of uhaul if I had to wait. Luckily a nice awesome lady had the store open for something and she helped me by calling uhaul and doing the rest of the steps uhaul never sent me. She had the keys inside her business and I asked why they schedule me for 10am if you don't open until 1pm if she wasn't happen to be there getting something I would have never gotten the key. Uhaul needs to be better at no contact online pick up. How would I get the key at 10 if nobody was there until 1pm. The business was awesome to help me so thankful everyone was in the right place at the right time or this was going to be a bad experience for uhaul. Fix it uhaul so others are not confused. Business where pickup was was great .

Keith S. 
Clasificación:
1.0

Have someone on site to handle the rentals. I had to wait in a barber shop for 30 minutes to get my u haul when I had already done everything online and even did the pre-check in. We got there at 10 and didn't get the u haul until 10:30. Also. I had elected to decline the insurance when I signed up online and the rep tried to charge me for it.

Eric S. 
Clasificación:
5.0

Great service

Robert W. 
Clasificación:
3.0

Make sure all tires on trucks are manageable.

Kierra W. 
Clasificación:
5.0

They were so very workable

Canary T. 
Clasificación:
1.0

I was scheduled to pick up the U-Haul at 8:30 a.m.. however the barbershop did not open at 1:00 it took me an hour and a half to find someone and finally get the U-Haul truck. I should not have been allowed to schedule a pickup time when the business was not open to give me the key. It was very frustrating and time consuming and I think a discount is in order.

Sherri J. 
Clasificación:
5.0

They were very helpful.

Phoebe C. 
Clasificación:
5.0

you charged me $38 and something cents which was the price of it but you didn't tell me there was $11.65 if I'm not mistaken 4 you using my card

Taza B. 
Clasificación:
2.0

This location needs hire more help. Our appointment time was at 12 pm and we did not receive the keys to the truck until 12:45 pm. We had movers waiting for us so this was very inconvenient.

Chelce H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Veronica J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wanda P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dorothy M. 
Clasificación:
1.0

El cliente no dejó un comentario.

tiffany T. 
Clasificación:
1.0

I was charged for gas however I took a pic of the gas and mileage before leaving. I replaced the gas on what it was when I got the truck, I worked like a refund of 20.00 please

SABRINA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terri E. 
Clasificación:
1.0

Hard to contact

ty B. 
Clasificación:
3.0

The location did not have any dollies. I went 6 miles out of the way in the truck to pick up a dolly from another location. Overall besides that, the experience was good.

Ashley C. 
Clasificación:
5.0

Good everything

Richard H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Shandrieka D. 
Clasificación:
1.0

Overcharged

Tiffany H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chinita J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ashley S. 
Clasificación:
1.0

The truck have live roaches all throughout the truck and blankets I will never rent at this location again

Denise H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheadee N. 
Clasificación:
5.0

Nothing everything was ready and agent was wonderful polite and curtious

Rhonda M. 
Clasificación:
5.0

The entire process was painless and helped makey move less stressful.

PHYLISHA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alisha C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Heromah C. 
Clasificación:
1.0

El cliente no dejó un comentario.

Sasha A. 
Clasificación:
5.0

Nice manger very fast getting my request DONE

jessie W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Angela J. 
Clasificación:
2.0

When I picked up the van at 10am it was very dirty and the tank wasn't full. I took a picture for my record. I returned the the same day at 4:30p and put the same amount of gas that was in it. I advised the agent/barber and she said she knew the van wasn't filled before I got it. When I received my final bill via email I was charged gas for not filling it up. I've bern trying to resolve this issue without any results.

karen V. 
Clasificación:
5.0

My origami was close even I spoke with them prior on the phone. I requested a dolly. Pick up location did not have a dolly. I had to pay mover overtime due to no dolly.

Roosevelt J. 
Clasificación:
4.0

El cliente no dejó un comentario.

KIRK J. 
Clasificación:
5.0

The extras that we reserved was not in the truck.

Patricia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcella M. 
Clasificación:
5.0

Excellent customer service very knowledgeable very friendly and very prompt.

James M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Michelle M. 
Clasificación:
5.0

Everything was easy and the lady I dealt with was very nice

Richard F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rhonda B. 
Clasificación:
4.0

El cliente no dejó un comentario.

DOREATHA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wanda B. 
Clasificación:
2.0

They wasn't available for the pick up until an hour later. Unprofessional

Lashika E. 
Clasificación:
3.0

Barber shop full of customers with no place designated to do U-haul business would not be my preferred choice for future business.....

REGINALD R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dorris W. 
No se han enviado comentarios para esta ubicación.

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