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John T
Customer Reviews for Flight Deck Gas & Convenience
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Awesome customer service, quick and easy. Thank you.
josh jI can’t give this U-Haul location any higher of the praises that I have already given about Flight Deck Gas & Convenience. The young lady that helped my wife on Sat. 02/03 was very pleasant and very knowledgeable in her expertise on getting the trailer hooked up for my wife.
Zachary SThey were easy to work with and quite accommodating. Definitely would recommend again.
Tiffany CAll great - and wonderful people helped with the pick-up and return.
Krista AVery friendly, knowledgeable and efficient.
douglas vBest uhaul transaction I've ever made
John LFriendly, efficient and convenient. Thank you!
Casey MBest place to rent a U,-Haul, Flight Deck in New Durham. You are in and out quickly so you can get your work done. Owner is a pleasure to work with. I would not recommend any other U-Haul facility. Zack S.
Zachary SOf all the U-Haul facilities around. This one is the best. I have used the Concord, Rochester and Alton and would prefer never to use these locations. The reason is that I show up at Farmington and I am in and on the road in 5 min. or less. Time is valuable these days and, the owner is a friendly individual to work with. Please disregard as I don’t want everyone to start going there and now it will take me more time than usual. Just kidding I like every business much success being a business owner my whole life.
Zachary SOwner called due to EZ-pass transponder being left in truck. Even though it wasn't mine, I appreciate him going to extra mile to figure out who to return it to! Excellent customer service! Only note would be, this drop off location has NO reception, so I wasn't able to use the app to return the truck. However, owner went through the process when he opened in the morning and everything worked out fine!
Michael JBest place I have ever rented from , staff was absolutely amazing and helpful and prices were the best I have ever seen and the equipment was awesome.. customer service was outstanding..will definitely without a doubt always use them and recommend them to everyone I know
alan DI arrived in later evening and couldn't see well. To ease my worries, the person let me park comfortably and said they would adjust in morning for my safety. That was kind of them! I would recommend location for moving needs.
Tyler GAll good..thank you
Bryan Gservice was efficient...trucks in great working order. I wish they had had a van with a hitch, but what I got worked :)
debbie wTell your agent to explain all charges. Very deceptive and extra charges were put on my bill.
Donald CVery friendly, professional staff. Trailer was in excellent condition.
SCOTT IVery friendly and efficient
Wayne KGreat service and they helped me out when I was missing a pintle for the hitch. Highly recommend.
robert fWorks in a pinch,but trailer was antique. All lights not operable. Old incandescent lights very dim.. worked in a pinch. Old school paper and systems is slow ..
Allan TEverything was great except that the truck had dog hair in it. It wouldn't have been a big deal but I'm extremely allergic to dogs
Violet MThe 5x9 trailer I rented is extremely strong and well-designed. Clean. Very helpful and friendly advice was given me.
theresa KWorking with the agent was great. Received exact transport I was looking to use. Will use all the time.
Kristine SAll good
Tim LEverything was as offered , expected , and delivered.
FRED SI not only would recommend this facility, I brought someone to them this past week!
Judy GThe attendant had the truck warmed up for me. She even helped me with the gas when I returned. Excellent customer service.
Maureen Konce I got the reservation description correct on your website it was easy to book the right equipment.
Eric GThe owner was ready for me when I got there, I had called him 20 minutes before he closed. He was extremely helpful, friendly, professional. Super quick and I was on my way!
Kristine SThe location was convenient, the gentleman who assisted me was very helpful and courteous, not to mention everything was ready to go upon my arrival. The gripe comes from the vehicle it self. Here is NH, winter/all season tires are a must. The traction even loaded reminded me of a cartoon character stepping on a banana peel.
Jared SThe ramp is "out standing". The way you can feel the grip on your shoes made my day. I felt safe using it. Thank you UHaul.
KATHY MTHIS IS THE SECOND TIME THAT I HAVE USED FLIGHT DECK GAS &CONVENIENCE LLC AND THEY CONTINUE TO IMPRESS ME WITH THEIR PREPARATION, KNOWLEDGE, AND SUPPORT; OUTSTANDING GROUP!
Peter Oservice at both locations was great.
Roy GI was really in a bind and securing a truck was time sensitive. The staff at Flight Deck were very accommodating. Five stars
James SNothing. Staff was courteous, helpful and quick!
William SAll went good
Tim LEverything was handled immediately, I just backed the trailer to the spot provided.
Thomas SNothing really. The service was great.
douglas leverything, from the expertise, service and demeanor of the local vendor was outstanding
PETER OThe owner/manager was wonderful. Very thoughtful and helpful. It's great to work with a small business proprietor.
Bonnie RHello. I used car for 13 miles and you charged me for 2 gallons. It is too much from my understanding. And price for gas now not 6.25 per gallon, but 4.6. Also I left 6 dollars with keys. From my understanding it is not best way if the business. What is the fuel consumption of that car?
serhi mPat is great person and he did a fantastic job! Everything went better than expected. Thank you for everything.
Christopher SWe did think we were getting a dolly but there was not one. We managed without it and everything went great. So nice that we could rent a truck and get everything moved in a day. Thank you. We will recommend you to others..
June SThe Owner was very nice. Hooked up my trailer and made Shure everything was working good . Thanks Flight Deck Uhaul !
scott pNothing really.
Richard HI had a good experience and will use Flight Deck again if I need to rent a U-Haul.
Bob NThey are very easy to do business with and have a nice selection of trailers.
Richard Hall good! will rent from this location again.
Stephen LThe lady who helped me did it quickly and efficiently. She checked lights & hookup to make sure everything was correct and working properly. Excellent service!
Mark HNEEDED WIPER BLADES AND A WASH
TIMOTHY SIf you would like the real truth? We have a rental space about 6 miles from my house, they have U-haul trucks, I originally tried to rent the truck from them, because it was not far or out of the way, when I set up the rental, I was directed to a company about 20 miles from my house, not at all on the way to where we were headed, actually very out of the way, as I stated in your survey, the business you sent me to was great, the boss, and help were great, I would go back to rent a truck from them again. but I find it very bad for your business if I have to go out of my way to get a truck, when we went by the rental place I have my unit in, sat 3 trucks all day, when it would have been so much more covient to get the truck near my home, and not have to chase what's convent for you.
lenny nPatrick, the owner of this rental location was excellent. Rental process was handled professionally and efficiently. Great overall experience! Thank you
Sean MNothing. Service was professional, courteous and prompt. Very satisfied.
ROBERT HI cant think of anything other than making your computer program run quicker for your customers/employees Pre paid should be in and out - the poor guy was so apologetic because the program ran slow to get everything i needed to sign - really didn't bother me to tell ya the truth though.
Kenneth CHonestly can't think of anything wrong here. It was a seamless experience.
Bradley G