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MELINDA T
Customer Reviews for Fleur De Lis Car Care Center Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Truck was clean, ready and waiting. Staff was wonderful also.
Melonie FNot sure the picture upload worked in either 26’ truck returned by my husband and me yesterday and no one is working until 8am tomorrow there.
Courtney DPaul at uhaul car care is great to work with. Quick and easy pick up! Equipment clean and you can gas up right there at the location.
Ali BMy experience with UHAUL was not a pleasant one I have been over charged twice and my rental mileage seems to be excessive. Secondly the furniture pads were intended to be purchased and because of Corvid pandemic I didn’t want to rent pads. Nevertheless I have pads and will gladly return if the charges for purchase and rental is removed..
Lowell TEverything was perfect!
Donna SThese comments have nothing to do with either location. After I dropped off the truck in New Orleans I got 5 phone calls through the weekend asking where the truck was. Obviously the internet staff is not consulting the on line info.
Bruce BVery good experience
Patrick PWould work better with a full tank of gas.
Henry HThis was not the location I requested to pick up from and was not notified of the change until the night before. Had to make very last minute changes with my movers which was a major problem. Very frustrated that this change was handled so poorly by U-haul.
Kelsey LEasiest experience I have had in a long time. The staff at Fleur de Lis car care were all extremely helpful and courteous. 10 stars!!
Gina MSo convenient!!! Thanks!!
Liz LAvailability of dolly to help with moving.
Joshua SHighly recommend!
Erica RVery nice and accommodating
Rollie RExcellent service. Maybe include enclosed trailers.
Craig BThe drop off experience was ridiculously dragged out.
PHILIP CFriendly accommodating service and very efficient
Kellie HI scheduled to pick up in in Louisiana, hours before I was about to pickup. Uhual left a message telling that they had no truck and that I was aware of that. The lady in Louisiana hung the phone up on my face. I called back and another lady helped me. The end was ok.
Marie SRenting from Paul at this location is a breath of fresh air. Super easy to pick up and drop off and his equipment is well taken care of. I highly recommend this U-Haul location!
Tracy SGas prices at the pump on-location were $1.50+ greater than prices at other pumps in the area.
Michael FAll good! Clean and efficient facility and equipment. Paul and Ray do a great job taking care of customers and providing excellent service overall!
Bryce RTerrific location and super nice employees!
Brad LAll good! Staff members were helpful and friendly. Very efficient office!
Bryce RWas very easy to get and return the rental. the agent in charge there was very helpful and efficient.
Gregory JNever use uhaul
GLORIA FIt was perfect and I like the idea of checking the truck in online and dropping off the key when personnel isn't available.
Gason NGot one of the best customer service from Mr. Paul of Harrison and Fleur de Lis Uhaul office.
Virgilio TCan’t think of anything. The owner at this location was extremely nice.
Deborah CGreat Service at Fleur dis Lei. Would certainly recommend this location.
Richard GThe lock we purchased from your store did not fit the truck in order to lock the door.
lloyd lThe BEST Uhaul experience I’ve ever had. Paul was extremely courteous and extremely friendly.
Rudy AVery accommodating.
Michelle SNothing. It was great. The location guy was very helpful.
Lee BI had to wait around for a while until I went to the car shop to ask someone what to do with the rental. Their workers were hanging out and no one bothered to help me which was really rude.
Myra CNothing. It's a small, well-organized site.
Craig BGreat service. Highly recommend this location. Needs vans at this location
George SExcellent customer service. The guy Paul is an outstanding person. Thanks
George SNothing
George SThese guys are very friendly, knowledgeable and efficient! I will recommend to anyone who needs to move, that they need to go to Fleur de Lis UHaul on Harrison Avenue. Great Job guys!!!
Donna GGreat experience and staff. Best uhaul location I've been to!
Fred WDon't rent very often. Experience was great. Paul made it very easy
Arnie WGreat place to rent trucks and trailers
George SVery clean trucks and extremely friendly service
david kPaul was very helpful and flexible to our needs
Joel CNothing Paul was great. I recommend this location highly. The only thing is he needs a van at this location
George STrailer did not track well and would get into progressive swaying until dangerous. I had to apply hard braking to engage the trailer brakes to get it to stop. When I returned the trailer, there was no one from Uhaul to tell them. Some other gentleman helped me unhook the trailer, took down my name and phone number
Mark TNothing. They were great.
Paul FPaul was awesome!! He’s quick and very very friendly,
Larry N