Customer Reviews for Fleur De Lis Car Care Center Inc
(U-Haul Neighborhood Dealer)

161 reviews

247 W Harrison Ave   New Orleans, LA 70124

(504) 267-1419

Office Hours

  • Mon-Fri: 8 am–3 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(504) 267-1419

247 W Harrison Ave
New Orleans, LA 70124

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–3 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

MELINDA TATE 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Nuss 
Rating:
4.0

Customer did not leave a comment.

Blake Nichols 
Rating:
5.0

Truck was clean, ready and waiting. Staff was wonderful also.

Melonie Falcon 
Rating:
3.0

Customer did not leave a comment.

steven sloane 
Rating:
3.0

Not sure the picture upload worked in either 26’ truck returned by my husband and me yesterday and no one is working until 8am tomorrow there.

Courtney Dawson 
Rating:
5.0

Customer did not leave a comment.

Sarah Trimble 
Rating:
5.0

Customer did not leave a comment.

ANNE SAMSON 
Rating:
5.0

Paul at uhaul car care is great to work with. Quick and easy pick up! Equipment clean and you can gas up right there at the location.

Ali Brown 
Rating:
5.0

Customer did not leave a comment.

Samuel Glick 
Rating:
5.0

Customer did not leave a comment.

ney Gehman 
Rating:
5.0

Customer did not leave a comment.

Woodrow Williams 
Rating:
5.0

Customer did not leave a comment.

Ellie Laneaux 
Rating:
5.0

Customer did not leave a comment.

Anne Samson 
Rating:
3.0

My experience with UHAUL was not a pleasant one I have been over charged twice and my rental mileage seems to be excessive. Secondly the furniture pads were intended to be purchased and because of Corvid pandemic I didn’t want to rent pads. Nevertheless I have pads and will gladly return if the charges for purchase and rental is removed..

Lowell Thomas 
Rating:
5.0

Everything was perfect!

Donna Signorelli 
Rating:
5.0

Customer did not leave a comment.

Todd Delahoussayie 
Rating:
5.0

Customer did not leave a comment.

Van Staub 
Rating:
5.0

These comments have nothing to do with either location. After I dropped off the truck in New Orleans I got 5 phone calls through the weekend asking where the truck was. Obviously the internet staff is not consulting the on line info.

Bruce Blew 
Rating:
5.0

Customer did not leave a comment.

Antonio Mistretta 
Rating:
5.0

Customer did not leave a comment.

Robert Morgan 
Rating:
5.0

Customer did not leave a comment.

Oji Alexander 
Rating:
5.0

Very good experience

Patrick Parenton 
Rating:
5.0

Customer did not leave a comment.

Daniela Liendo 
Rating:
3.0

Would work better with a full tank of gas.

Henry Hall 
Rating:
5.0

This was not the location I requested to pick up from and was not notified of the change until the night before. Had to make very last minute changes with my movers which was a major problem. Very frustrated that this change was handled so poorly by U-haul.

Kelsey Lacourrege 
Rating:
5.0

Easiest experience I have had in a long time. The staff at Fleur de Lis car care were all extremely helpful and courteous. 10 stars!!

Gina Mire 
Rating:
3.0

Customer did not leave a comment.

Christopher leonard 
Rating:
5.0

So convenient!!! Thanks!!

Liz Lund 
Rating:
4.0

Availability of dolly to help with moving.

Joshua St. John 
Rating:
4.0

Customer did not leave a comment.

Emily McConnell 
Rating:
5.0

Highly recommend!

Erica Riddle 
Rating:
5.0

Very nice and accommodating

Rollie Rabin 
Rating:
5.0

Excellent service. Maybe include enclosed trailers.

Craig Berthold 
Rating:
1.0

The drop off experience was ridiculously dragged out.

PHILIP CARRILLO 
Rating:
5.0

Friendly accommodating service and very efficient

Kellie Hardie 
Rating:
3.0

I scheduled to pick up in in Louisiana, hours before I was about to pickup. Uhual left a message telling that they had no truck and that I was aware of that. The lady in Louisiana hung the phone up on my face. I called back and another lady helped me. The end was ok.

Marie Simon 
Rating:
5.0

Renting from Paul at this location is a breath of fresh air. Super easy to pick up and drop off and his equipment is well taken care of. I highly recommend this U-Haul location!

Tracy Stevens 
Rating:
5.0

Gas prices at the pump on-location were $1.50+ greater than prices at other pumps in the area.

Michael Furst 
Rating:
5.0

All good! Clean and efficient facility and equipment. Paul and Ray do a great job taking care of customers and providing excellent service overall!

Bryce Ruxton 
Rating:
5.0

Terrific location and super nice employees!

Brad Lambert 
Rating:
5.0

Customer did not leave a comment.

Brett Aiken 
Rating:
4.0

Customer did not leave a comment.

Gonzalo Ortiz 
Rating:
5.0

Customer did not leave a comment.

Rick Holliday 
Rating:
5.0

Customer did not leave a comment.

Tameka Bob 
Rating:
5.0

Customer did not leave a comment.

William Kennedy 
Rating:
5.0

All good! Staff members were helpful and friendly. Very efficient office!

Bryce Ruxton 
Rating:
5.0

Customer did not leave a comment.

Kristine Oines 
Rating:
5.0

Customer did not leave a comment.

Patricia Youngblood 
Rating:
5.0

Customer did not leave a comment.

michael Becnel 
Rating:
5.0

Was very easy to get and return the rental. the agent in charge there was very helpful and efficient.

Gregory Jones 
Rating:
4.0

Customer did not leave a comment.

Calvin Throckmorton 
Rating:
5.0

Customer did not leave a comment.

Mary Scott Shepherd 
Rating:
1.0

Never use uhaul

GLORIA FLAKER 
Rating:
5.0

Customer did not leave a comment.

Scott Sheafer 
Rating:
5.0

It was perfect and I like the idea of checking the truck in online and dropping off the key when personnel isn't available.

Gason Nelson 
Rating:
5.0

Customer did not leave a comment.

robert gallinghouse 
Rating:
5.0

Got one of the best customer service from Mr. Paul of Harrison and Fleur de Lis Uhaul office.

Virgilio Torio 
Rating:
5.0

Customer did not leave a comment.

Cherie Trumbach 
Rating:
5.0

Can’t think of anything. The owner at this location was extremely nice.

Deborah Crosson 
Rating:
5.0

Great Service at Fleur dis Lei. Would certainly recommend this location.

Richard Goff 
Rating:
5.0

The lock we purchased from your store did not fit the truck in order to lock the door.

lloyd ledet 
Rating:
5.0

The BEST Uhaul experience I’ve ever had. Paul was extremely courteous and extremely friendly.

Rudy Amaya 
Rating:
5.0

Customer did not leave a comment.

Barbara Kinder 
Rating:
3.0

Customer did not leave a comment.

GEORGE MOORE 
Rating:
5.0

Very accommodating.

Michelle Seoane 
Rating:
3.0

Customer did not leave a comment.

Reeves Texada 
Rating:
5.0

Customer did not leave a comment.

Emmitt Lockard 
Rating:
5.0

Customer did not leave a comment.

David Gagliano 
Rating:
5.0

Nothing. It was great. The location guy was very helpful.

Lee Bigelow 
Rating:
3.0

I had to wait around for a while until I went to the car shop to ask someone what to do with the rental. Their workers were hanging out and no one bothered to help me which was really rude.

Myra Carroll 
Rating:
5.0

Customer did not leave a comment.

Holly Schettler 
Rating:
5.0

Customer did not leave a comment.

Reginald Du 
Rating:
5.0

Customer did not leave a comment.

James Evans 
Rating:
5.0

Customer did not leave a comment.

carrie beene 
Rating:
5.0

Customer did not leave a comment.

Jason Williams 
Rating:
5.0

Customer did not leave a comment.

Gregory Nolan 
Rating:
5.0

Nothing. It's a small, well-organized site.

Craig Berthold 
Rating:
5.0

Great service. Highly recommend this location. Needs vans at this location

George Singer 
Rating:
5.0

Excellent customer service. The guy Paul is an outstanding person. Thanks

George Singer 
Rating:
5.0

Nothing

George Singer 
Rating:
5.0

Customer did not leave a comment.

Stephen Mirambell 
Rating:
5.0

These guys are very friendly, knowledgeable and efficient! I will recommend to anyone who needs to move, that they need to go to Fleur de Lis UHaul on Harrison Avenue. Great Job guys!!!

Donna Gaudet 
Rating:
5.0

Customer did not leave a comment.

Roy Arrigo 
Rating:
5.0

Great experience and staff. Best uhaul location I've been to!

Fred Willis 
Rating:
3.0

Customer did not leave a comment.

melissa stewart 
Rating:
4.0

Don't rent very often. Experience was great. Paul made it very easy

Arnie Williams 
Rating:
5.0

Great place to rent trucks and trailers

George Singer 
Rating:
5.0

Very clean trucks and extremely friendly service

david klein 
Rating:
5.0

Paul was very helpful and flexible to our needs

Joel Carballal 
Rating:
5.0

Customer did not leave a comment.

Scott Petty 
Rating:
5.0

Nothing Paul was great. I recommend this location highly. The only thing is he needs a van at this location

George Singer 
Rating:
5.0

Customer did not leave a comment.

david klein 
Rating:
5.0

Customer did not leave a comment.

Beth Cowman 
Rating:
3.0

Trailer did not track well and would get into progressive swaying until dangerous. I had to apply hard braking to engage the trailer brakes to get it to stop. When I returned the trailer, there was no one from Uhaul to tell them. Some other gentleman helped me unhook the trailer, took down my name and phone number

Mark Towner 
Rating:
4.0

Customer did not leave a comment.

Joanne Swearingen 
Rating:
5.0

Customer did not leave a comment.

JOHN SCHLUTER 
Rating:
5.0

Customer did not leave a comment.

mike kerns 
Rating:
5.0

Nothing. They were great.

Paul FROEHLICH 
Rating:
5.0

Paul was awesome!! He’s quick and very very friendly,

Larry Nguyen 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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