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EVELINA E
Customer Reviews for Flagship Carwash of PSL Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Better and more efficient customer service
Penny W30 miles into our trip break system rusted lodging into the tire catching on fire
peter MGood
DAVID aWe always rent from this U-Haul dealer and know they will provide excellent service
joanne yMy experience was great from beginning to end. The guys at Flagship Carwash were able to help me and get me on my way quickly considering I was late. The truck was relatively new and very clean. All my requirements were met. It was a great welcoming surprise to see the truck had cruise control as well, so that made the 11 hr trip quite tolerable.
Christian Mwonderful people
Jesus AEverything was ok with the equipment I rented %%%%%%
JULIO BKeep on the way you’re
Jonathan FGreat customer service.
gabriela lBest uhaul in the area
Joseph SGreat team.
Felipe GGood equipment, good service.Easy to deal with happy customer
PETER MVery fast and efficient return process.
Sandy BThe customer service was great all around, and I really did appreciate the kindness and effort to help. Thanks again.
Shatondra SI rented extra equipment that was not placed in the vehicle before pickup.
Dean RNothing yr the best
PHIL PThe trailer coupling kept coming loose all during my trip. I drove from FL to SC and I don't think any other driver knew i was signaling the whole time. This was a very dangerous situation for myself and others. Also the chain coupling hooks to the hitch were not properly secured with a rubber gromet to stop them from coming loose which they did and after dragging must have fallen off on the road.
Joseph ANo problem with this location but when we made the reservation on our reservation was the address for pick up which was a location that’s not even a U-Haul location anymore. There was myself and someone else there at that location to pick up our equipment only to have to call and be told that that place is no longer doing U-Haul business so now we had to drive somewhere else Put us over two hours behind from our official plan
PETER MCheck the truck box if you added and pay for dolly or blanked before leaving the facilities
Jorge CThe ease of drop off and the prompt notification the following day that the truck was received was great. It was easy to get into the location and the drop box was easily accessible.
Barbara RVery friendly staff. Drop off took 1 minute Thank you
kent kAbsolutely nothing ! I couldn’t ask for a better experience ! From the start , the people who helped me pick out a vehicle to the guys taking it from me to start cleaning it for the next person to use, everyone was professional and extremely helpful !!!! I wish this could be passed on to more businesses ! I will without a doubt use this specific U-Haul again , and I will make sure as many people as I know will also be inclined to utilize the services ! Thank you again for taking a stressful situation and making your part the thing I had to worry the least about !
eric sI was greeted with a great morning and I was in communication with the representative before I arrived. I was stressed by the young lady made things go so smoothly that it eased my stress level. This U-Haul location was the best. Thank you so much for all your representative did for me. Love you lots
jenny GThe van was dirty and roach infested. When I returned it the manager of the location said, "Well you used it" and told me to call corporate. The customer service was horrible.
Desirae Wtrailer leaked badly
wayne fVery disappointed that they had no blankets after we had ordered some. Only negative.
darrell HEasy booking and they always have the equipment I need available. Would definitely use this location again
Samantha LYour customer service was fantastic. Thank you.
Cynthia FSimple And easy process.
CHARLES SDropped off the truck keys and truck after hours. Suspicious car parked and was possibly looking for an easy person to rob. Luckily I was with 3 other people so they drove away. I reported it to the police. Just letting you all know.
Eric JEverything was great
Natosha DThe 24/7 app needs improvements
MARGIA CGreat customer service! Thank you!
Ann MIt appears that I didn't receive my military discount. Can I still get a credit for the discount? Thanks David Baker
David BThe customer service was superb. Extremely helpful, this is hard to find these days. Prices are competitive. Truck a 16 Ft had more than enough power to make the move easy. Location easy to find. Best is times they are available. So yes we highly recommend and this is our fourth time renting from them. This is our go to U-Haul store. Thanks everybody for your outstanding service. From the Ramos Family.
PEDRO RAlways satisfied
Michele WVery polite employees
jimmie fExcellent first experience. Will definitely use them again.
Steven DNice clean trailer, hooked up quickly thanks to Tim and Keshawn!
Joseph SStaff are very professional and willing to help you with any questions and concerns
ROBERT JVery professional and efficient. It was a pleasure!
Joseph BI was in and out. Excellent customer service. Reasonable prices. I would definitely use them again.
Evelyn CBest employees ever
Joseph SStay the same
Alvin MTrailer was brand new. love the ramp door.
Robert RAll good
robert iBest U-Haul experience I’ve ever had. Truck was great and staff was amazing!
Robert BGood customer service
Dorothy WVery long line inside, same outside. Only 1 girl inside & another team member outside is not enough for the "#1 U-Haul in America" They were both very stressed and outnumbered by customers, however they handled everyone as best they could. 5 stars to them!!! Hire more help!!!
Douglas HThank you for an excellent customer service, and fast delivery. I was served within five minutes of my arrival to the place. Keep up the great job guys!
CHERUBIN TNothing !! Excellent experience !!! Thank you 👍
James DAlways a good experience renting from this location. The main desk is staffed by a pleasant and knowledgeable person.
Mark HAlways great customer service!
BERNARD RAt this point all was perfect and customer service was awesome.
alfonso cEverything was great!
PATSY R