Customer Reviews for Fix My Car Now
(U-Haul Neighborhood Dealer)

17 reviews

3175 E Foothill Bl   Pasadena, CA 91107

(626) 389-8898

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8:30 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(626) 389-8898

3175 E Foothill Bl
Pasadena, CA 91107

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8:30 am–4 pm
  • Sun: Closed
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Reyna Solorzano 
Rating:
5.0

Great service. Truck was excellent. Thank you.

Perry Allen 
Rating:
5.0

Customer did not leave a comment.

Alondra Alaniz 
Rating:
5.0

Get a receipt before and after your rental at this particular location

Elma Gorena 
Rating:
5.0

Customer did not leave a comment.

Baron Castillo 
Rating:
5.0

Super quick uhaul drop off + email receipt.

Jin Choi 
Rating:
1.0

The counter guy was efficient in checking us out, but not helpful when we had issues with the app trying to upload photos of additional truck scratches that weren't apparent to us in the "starting condition" photos. He just shrugged and said he didn't know anything. Struggling with the app took so long (and was ultimately unsuccessful) that we were getting into rush hour so we took a bunch of photos and video and just left. The counter guy mentioned as we left that we had a 1/4 tank and to be sure it was returned that way. We hadn't compared our mileage and gas tank fill against that stated in the contract but fortunately had taken a photo of the dash before setting off. As we started driving, we noticed the tank was actually only 1/8 full. That discrepancy caused me to check the contract and saw it incorrectly stated the tank as 1/4 full, even though it was only 1/8, and also incorrectly stated an odometer reading almost 40 miles LESS than our photo showed as the actual starting odometer. Since that was a significant portion of our mileage allotment on our one-way rental, I called the main dispatch U-Haul people (the ones who called me ahead of pickup), rather than the counter guy at the pickup location since he was presumably the one who filled out the contract with the bad info. The main dispatch person was very helpful, and contacted our drop-off location to advise them to add the miles onto our allotment. She said she couldn't do anything about the gas tank but said it was good we had a time-stamped photo of the gas gauge and could show it to the drop-off people if needed. Ultimately we didn't need to do that since it turned out we had overbought gas.

Nancy Hsieh 
Rating:
4.0

Customer did not leave a comment.

EDDER BARDOWELL 
Rating:
3.0

picked up truck with only 3/4 tank of gas

Johannes Haar 
Rating:
3.0

Customer did not leave a comment.

Jerome Mims 
Rating:
3.0

Have available space off the busy street to park the truck

KRISTOFOR MENDA 
Rating:
4.0

Customer did not leave a comment.

Christopher Barnett 
Rating:
5.0

Customer did not leave a comment.

Jaksa Cvitanic 
Rating:
4.0

Customer did not leave a comment.

Emily Osher 
Rating:
5.0

Customer did not leave a comment.

Marshall Smith 
Rating:
5.0

Nothing

corazon alcober 
Rating:
5.0

Keep up the good work. Mr George has been very friendly and professional when dealing with customers.

Larry Canete 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top