Comentarios de los clientes para Fix Auto Gilbert

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Fix Auto Gilbert

Clasificación general:

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Elizabeth K.
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El cliente no dejó un comentario.

Monique B.
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El cliente no dejó un comentario.

Daniel E.
Clasificación:

This location was fine, but there wasn't a specified uhaul key drop location. So I just put it in a box at the door that said overnight drop off. There weren't any uhaul trucks or logos there so I drive around trying to find someone working or some sign letting me know I was in the right place. Also, the phone app was hard to register. So it took me multiple phone calls to the 800 number to finally drop the truck off. I had to ultimately go on the uhaul website to complete it. Didn't even use the app. It couldn't find my appointment, and never sent me a code to register the app. It just suddenly worked. A lot of effort to drop the truck off

Joe C.
Clasificación:

SUMMARY: I will NEVER rent a Uhaul at this location again because: 1) No one was on site to help me, 2) I was asked to kill a half hour for no reason before picking up the truck, 3) The truck I rented was dirty in the back, 4) I paid for things that I didn't receive, and 5) I almost lost my hand trying to fix a common problem with the truck. DETAILS: When I arrived, I was told that the individual who handles the Uhaul business at this garage was not on location. So, they asked me to come back 30 minutes later. I drove around and came back only to find that he was not going to be there at all that day. So, I used the online 24/7 self service check-in to get my truck. The system required me to enter a code into the door lock, which would have been fine had the truck not been parked near several trees that I had to push out of the way and hold to access the lock. Also, it took me 10 minutes to get that damn lock open because it was stuck. When I opened the truck, I found a ton of trash in the back, which I had to dispose of myself. I also noticed that the blankets and furniture dolly that I ordered and paid for were not there. I was able to find blankets, but paid for a much needed furniture dolly that I never received. This REALLY frustrated me! When it was time to return the truck, I found that the back door was jammed and wouldn't close. I almost lost my hand while trying to fix it (NO JOKE!). When I brought it to the garage, a mechanic (who was pretty nice) told me that happens all the time. I strongly recommend going to another location to rent a Uhaul. This is not their main business and it shows.

Philip B.
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Very nice people who were very helpful.

David E.
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El cliente no dejó un comentario.

SHARIANITA R.
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El cliente no dejó un comentario.

hector M.
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El cliente no dejó un comentario.

lupe G.
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El cliente no dejó un comentario.

lisa M.
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Shared site with auto repair. Person accepting vehicle was not in to complete paperwork. Personnel from auto repair shop took paperwork and said, "U-Haul staff would contact if problems." Would prefer on-site completion of paperwork.

Shatisha M.
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El cliente no dejó un comentario.

Kelly P.
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El cliente no dejó un comentario.

Chet B.
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Rude staff, waited 40 minutes just to return the rental.

Selena A.
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Train your employees better so they know what they're doing when a uhaul customer comes in.

Illia A.
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El cliente no dejó un comentario.

Lauren M.
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n/a

Mark L.
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El cliente no dejó un comentario.

Celeste A.
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El cliente no dejó un comentario.

Ron S.
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El cliente no dejó un comentario.

Jad G.
Clasificación:

Lock was not working properly on the vehicle. Site did not answer their phone for assistance. I believe I was overcharged for millage. Very poor experience overall.

No se han enviado comentarios para esta ubicación.

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