Comentarios del cliente para Fix & Feed Sulphur Springs Hardware

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Fix & Feed Sulphur Springs Hardware

Grado total:

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Jason P.
Grado:

El cliente no dejó un comentario.

Kyle M.
Grado:

El cliente no dejó un comentario.

gary H.
Grado:

El cliente no dejó un comentario.

gary H.
Grado:

El cliente no dejó un comentario.

Joshua S.
Grado:

El cliente no dejó un comentario.

Gailya R.
Grado:

The man that did my check out process "Jeremy" was very professional and friendly. Highly recommend this location to anyone.

Brandice R.
Grado:

El cliente no dejó un comentario.

TOMMY L.
Grado:

El cliente no dejó un comentario.

Michael R.
Grado:

My issue is more with U-Haul, not the pick up location. I rented online and did the pre check in as well. It was a waste of my time. Pre check in did not save any time. The online preregistration was useless. Furthermore, the trailer promised was not there. We had to redo all the paperwork which took even more time. It took almost an hour to sort through all this crap. I got the right size trailer, but the online promises are a joke.

RON P.
Grado:

Very friendly, very helpful, excellent service, trailer was 100% ready to go.

Joseph C.
Grado:

El cliente no dejó un comentario.

Georganne B.
Grado:

El cliente no dejó un comentario.

Raymond K.
Grado:

Wash the truck.

Tanya B.
Grado:

El cliente no dejó un comentario.

Kenneth G.
Grado:

Truck gas tank was only at 1/8 at the time of pickup. In order to proceed I needed to fill the gas tank for $71 . I returned the truck 3/4 full which means I paid about $40 more in gas then I needed just to make sure I didnt return the truck with less gas.

Alma M.
Grado:

El cliente no dejó un comentario.

Megan H.
Grado:

More advertising

Brittanie B.
Grado:

Cheaper rates and better customer service. I want a refund

charlotte L.
Grado:

El cliente no dejó un comentario.

Angel F.
Grado:

Great customer service.

Jorge L.
Grado:

No problem at all.

Carroll B.
Grado:

Very well organized and helpful. On time and well organized crew.

sabrina A.
Grado:

Had my drop off location dropoff 12 miles away. Very inconvenient

MARK H.
Grado:

El cliente no dejó un comentario.

Donna J.
Grado:

Spent 4 hours, on the phone, making reservations. The original contracted location, in Mt. Vernon TX, is permanently closed. Went to 2nd location in MV, no trucks at all. Sent us to Sulphur Springs When we walked in, the man told us he had a 26 ft truck set aside for us. After waiting over an hour, no truck. Had to take a 20 ft truck. 4 people were on the clock! Waiting for us to show up with the truck. Got the truck half full and 2 loaders had to leave, other obligations. Full truck back to Lavon, unloaded after midnight. Could not get everything in that truck, so I'm still not moved! Terrible experience! Out $200 extra for loaders to stand around and wait! When we finally got in the truck it was after 2PM, our paperwork was not changed. We drove an extra hour, backtracking, to get a truck. In the end U-Haul had the audacity to charge for an extra mile! This, after we paid for all the gas, for car and truck for all the runaround! I fully expect reimbursement for truck and labour. This has been one of the worst experiences of my life.

EARL J.
Grado:

Fast ready and friendly could not ask for anything more. Thank you Earl johnson

Missy M.
Grado:

El cliente no dejó un comentario.

Shirley S.
Grado:

El cliente no dejó un comentario.

Sarah G.
Grado:

El cliente no dejó un comentario.

Miles J.
Grado:

El cliente no dejó un comentario.

Sam N.
Grado:

El cliente no dejó un comentario.

Georgia L.
Grado:

El cliente no dejó un comentario.

Lisa P.
Grado:

El cliente no dejó un comentario.

Risher T.
Grado:

El cliente no dejó un comentario.

Jerry C.
Grado:

El cliente no dejó un comentario.

Gary K.
Grado:

El cliente no dejó un comentario.

Tony S.
Grado:

El cliente no dejó un comentario.

damien B.
Grado:

MY truck was set up for a one-way rental but I was charged for two days. We can start by provide clarification on why a One Way drop-off is charged for 2 days. Other than that increase your level of customer service skills and experience putting people the desk who are willing to help those who come in for rentals

michelle J.
Grado:

El cliente no dejó un comentario.

John S.
Grado:

El cliente no dejó un comentario.

BETTY G.
Grado:

El cliente no dejó un comentario.

Maria R.
Grado:

El cliente no dejó un comentario.

Earl B H.
Grado:

El cliente no dejó un comentario.

Patrick N.
Grado:

Rental experience was quick and personnel were extremely friendly and polite. Plenty of assistance during hook up and checkout of unit. The unit was clean and in excellent shape. I would highly recommend this location to rent U-Haul equipment. Pat Nelson

Jane J.
Grado:

El cliente no dejó un comentario.

Carol W.
Grado:

We had a tooth fall off the light harness so after we got home we didnt have lights on the tow dolly to return it to the drop off location. Also the ratchets to tighten the straps around the front tires did NOT open fully so we could hardly get them to ratchet more than one or two clicks at a time. They would not fully extend. After we got home we sprayed with WD-40 and by the time we returned it they were working properly. They people at FIX and Feed were more than helpful. They were amazing and even offered to stay late for me to arrive. I was driving from Fort Worth to outside of Sulphur Springs to pick up my son that was stranded on the side of the highway. It was pouring down rain and the employee ran around the parking lot to find the tow dolly the system had assigned to my reservation. He hooked up the dolly and made sure all the lights were working. I can't say enough good about the pick up location. They were so helpful! When I talked to them on the phone they gave me instructions how to find thier location. I drove straight there. I had google Mapped their location and it kept trying to get me to turn long before the exit they told me. Had I exited on either of the exits the GPS was trying to get me to I would have had to circle around down again because it took me way off the direct path. The instructions they have me was only about 1 mile off the interstate and I only lost a few minutes getting there and getting the tow dolly. Otherwise it would have been a much more indirect path and more wasted time

Cindy L.
Grado:

El cliente no dejó un comentario.

Ben W.
Grado:

It was great

Anthony H.
Grado:

El cliente no dejó un comentario.

Patricia S.
Grado:

El cliente no dejó un comentario.

Jennifer K.
Grado:

Have a closer location that is open more convenient hours and I will recommend it.

Anita F.
Grado:

I was charged twice and both pick up and return was a hassle.

Michael C.
Grado:

I went to Fix and Feed to rent the truck. I was told they had no trucks available. So I went online and rented the same truck at their location that they said was unavailable. The exterior of the truck had bugs covering the front of the vehicle. Not bitter or unset, just passing to for review.

Darrell D.
Grado:

El cliente no dejó un comentario.

Fred O.
Grado:

I don’t know of anything. My pick up went smooth and easy.

David L.
Grado:

El cliente no dejó un comentario.

theresa B.
Grado:

El cliente no dejó un comentario.

Calvin L.
Grado:

Had to go to this location after the scheduled pick up location didn't have my reservations or the trailer

Charles W.
Grado:

El cliente no dejó un comentario.

Donna B.
Grado:

El cliente no dejó un comentario.

Kirk K.
Grado:

VERY HELPFUL AND FRIENDLY HAD SOME PAPERWORK THAT WAS MESSED UP FROM THE TULSA LOCATION THAT MADE IT TAKE A LITTLE LONGER BUT WE ARE VERY PLEASED

SHERRY C.
Grado:

The Uhaul wasn't wanting to shift gears. The transmission needs to be checked out in that Uhaul. Also my estimated cost was 138.00 and when I returned it they said I didn't use all the miles so my credit card would only be charged 121.00. So far to date my charge on Uhaul is the 138.00 . I just need to know how to get the 16.00 back from y'all.

kenyta R.
Grado:

El cliente no dejó un comentario.

Darrell D.
Grado:

This is my 4th drop off at this location and they are always efficient, helpful, and friendly.

brad T.
Grado:

El cliente no dejó un comentario.

Lynda T.
Grado:

El cliente no dejó un comentario.

Lynda T.
Grado:

El cliente no dejó un comentario.

Darrell D.
Grado:

El cliente no dejó un comentario.

Royce S.
Grado:

At a terrible and stressful start at the dealer ( Texas Barrel ) because the agent I set up my rental with failed to tell me that this store had a young lady that would leave the office at 3 pm to pick up her children at school and no one else would be there. I tried to call her when it looked like time would be tight because my GPS failed me on directions. She stated She had to leave and was not coming back. She was giving directions as I was within 3 miles of her store. and was leaving when I pulled in. She stayed on the phone with me and tried to help me find the store on Gilmer which I found but they didn't have the size trailer I needed. I asked the young lady at Fix and Feed to call the main office and transfer the correct size trailer to her store since it was so close. The main office allowed her to do so and she volunteered with approval to take me to the other location and I believe her boss road with her and helped to load up the trailer I needed. These 2 saved my day and were great to deal. They did what I asked instead of sending me down the road. Excellent team work. On a scale of 1 to 10 they are a 20. I would give the person who set me up at reservations office a 5 for failing me they had a store that closed early on a week day. And a 5 to the girl who couldn't wait a few minutes to get me out from Texas Barrel.

Raymond K.
Grado:

El cliente no dejó un comentario.

Laura V.
Grado:

Very nice people and very helpful. Reported the ceiling hole upon return so that they could fix or make note of the issue.

Tony M.
Grado:

El cliente no dejó un comentario.

Sarah S.
Grado:

El cliente no dejó un comentario.

David B.
Grado:

A1 service all the way around!!

CASSIE F.
Grado:

El cliente no dejó un comentario.

Arnold F.
Grado:

El cliente no dejó un comentario.

John H.
Grado:

El cliente no dejó un comentario.

Daniel V.
Grado:

El cliente no dejó un comentario.

Tanisha S.
Grado:

El cliente no dejó un comentario.

Christina M.
Grado:

El cliente no dejó un comentario.

James L.
Grado:

El cliente no dejó un comentario.

David B.
Grado:

My only comment has to do with the truck...drove great, newer truck, no issues with truck itself, but the RAMP was way too short for the height of the deck...it was very steep bring dolly full of boxes and furniture up the ramp...so steep the we had to have another person helping push from behind or it was too hard to pull up dolly and dangerous.. Have never seen that short of ramp...have rented 5-6 different uhauls over the years, and they all had much longer ramps..

dennis A.
Grado:

El cliente no dejó un comentario.

tommy W.
Grado:

El cliente no dejó un comentario.

Peggy H.
Grado:

My experience was great! The lady that helped me was so nice and helpful. All equipment worked very well.

phi M.
Grado:

El cliente no dejó un comentario.

Jess S.
Grado:

again very professional and quick. excellent help and assistance.

Julie M.
Grado:

El cliente no dejó un comentario.

Michael D.
Grado:

Great

Joe M.
Grado:

El cliente no dejó un comentario.

CHOYA S.
Grado:

Outstanding experience from reservation to return of vehicle. Quite frankly, I expected reservations person would try to upsell vehicle but instead he made a recommendation based on my needs and comfort level. I will definitely look to U Haul for future transportation needs. Thank you!

eric H.
Grado:

Great customer service.

ronnie E.
Grado:

The girl checking me in had trouble with the computer and said she couldn’t get the site to come up. She spent over 30 minutes typing and looking on the computer. I said just sign me in and let me get on my way. I have a lot to do. The other girl told me that they had to do things by the book and for me to just wait which didn’t make me very happy. Shortly after that she finally got me a receipt. I will not go back to that location.

Illya H.
Grado:

Nothing great service

George P.
Grado:

El cliente no dejó un comentario.

Shannon B.
Grado:

El cliente no dejó un comentario.

Robert I.
Grado:

Equipment had damage, but staff was very prompt to notate so there was no confusion upon return. Worked well for its purpose.

Trudy A.
Grado:

El cliente no dejó un comentario.

Patti S.
Grado:

El cliente no dejó un comentario.

Debra S.
Grado:

El cliente no dejó un comentario.

No reviews have been submitted for this location.

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