Comentarios de los clientes para Five Star Store It Airey Court LLC

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Five Star Store It Airey Court LLC

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Cheryl D.
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El cliente no dejó un comentario.

Chris K.
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When I arrived, I followed the 'get your truck' instructions. We got the code for the gate and went inside near the truck. Then the instructions said we needed to get the key, which was outside the gate. If the key is outside the gate, maybe have the instructions to get the key BEFORE entering the gate. Also, there was zero instructions on how to exit through the gate. We found the panel and tried the same code as the other panel and it worked, but this was just a guess. Upon returning the truck, the code was not displayed. I remembered the code from earlier, but you really should display it again for those that might not remember.

Jill D.
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It was very convenient and Loretta in the office went out of her way to make the rental process quick and smooth. Thank you

Mindy M.
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El cliente no dejó un comentario.

Kathleen B.
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El cliente no dejó un comentario.

Jacqueline L.
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I had a terrible time with online pick-up. I was booted off the online platform because my emergency contact did not recognize the phone number from Uhaul and then was not told that uHAUL would appear as a "foreign number" from Arizona, not Michigan. Then, they called during work hours, which most of my emergency numbers would not be able to pick up at that time! I had to go back to my apartment, wait with the movers, and return when A STAFF MEMBER was available at the local site. When I attempted to call to ask what happened to the online check in, I was transferred three times, and then was stuck in a dead end. I won't be doing online pick up again!

Anthony U.
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El cliente no dejó un comentario.

Christine R.
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The attendant was fantastic and friendly. I was given a vehicle with less than a quarter of a tank. The paperwork said quarter of a tank. No vehicle should be given out without at least a half a tank.

Jim B.
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I have had this problem with certain ignition switches before and not just yours. Sometimes you had to jerk the steering wheel back and forth to get the key to turn. someone who isn't used to it wouldn't know how to get the key to turn in that situation.

MARTIN O.
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El cliente no dejó un comentario.

Lincoln P.
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This was a great location to use for truck rental! The paper work was done in a very efficient and friendly manner! The staff was extremely helpful and very personable! I would definitely recommend renting from this location to others.

Lawrence H.
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El cliente no dejó un comentario.

Katharine L.
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Loretta, the Site Manager, was incredibly helpful and knowledgeable. Our only issue was the U-Haul computer system was not working, and we had to wait 45 minutes. Would come back again.

Kunwar K.
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El cliente no dejó un comentario.

Kelly F.
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My card was charged for $85.00 when I only figured it to be around $60-65, plus there was an $8 charge on my receipt for gas, I stopped at the nearest gas station and filled the truck up until it would take no more and you still charged me for gas? Had I known that I would have taken a picture of the dashboard that was showing the gas tank was full, lesson learned. I definitely will not be back again.

JOHN G.
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Excellent service!

Herman U.
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Flawless rental. Friendly business. will recommend this business to others.

Philip H.
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El cliente no dejó un comentario.

Vaibhav S.
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The person was nice and accommodating. Excellent experience.

Wendy W.
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El cliente no dejó un comentario.

Anne D.
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Maggie was great. Friendly, professional, and funny! The van was brand-new and immaculate. It was a very smooth ride. The whole transaction took less than 10 minutes in the van was returned eight hours later . I would highly recommend this location to anyone . Thank you!

Mike M.
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No suggestions - everything went very well for us.

Shirley W.
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Mentioned already, but need to tell customers about steering column not aligned in new truck. Had to call because key wouldn't go in, was told to turn wheel slightly until opening appeared. Also, be sure to show where gas tank is for us newbie renters. Otherwise, great experience & very convenient location.

Kerim Y.
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El cliente no dejó un comentario.

michael P.
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all went well

Peggy L.
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Great service that they provide to their tenants. It was so helpful in moving my things!

Sean E.
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El cliente no dejó un comentario.

marlene M.
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I was very appreciative that I could get a U-Haul cargo van on the same day that I requested it. I called the Ann Arbor State Street location and they did not have a van, but they put me in touch with the Airey Ct. location who did have a van available that day. Thanks!

Brad S.
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El cliente no dejó un comentario.

Robert T.
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El cliente no dejó un comentario.

Devlin F.
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My only complaint was that I was charged in full before I could rent the truck. I was quoted for the charge of renting the truck and having the insurance when reserving online, but I was forced to pay for the mileage that I was about to pay there at that very moment. One other thing I may add is that even though my estimated mileage for my trip was a few miles more than estimated, I was charged more as a result, and I didn't receive any discount or credit for the extra gas that I put into the truck. It would have been nice to have been charged for the estimated miles instead of the actual, because there was an extra 8 gallons of gas in the truck when I dropped it off, compared to when I picked it up.

Kyle T.
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The customer service was excellent. It was an easy in and out for us. Next time we need to rent a truck, we'll be back!

GLENN W.
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El cliente no dejó un comentario.

JEFFREY M.
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El cliente no dejó un comentario.

Clasificación:

El cliente no dejó un comentario.

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