Customer Reviews for Fishs Hitches And Rentals LLC
(Distribuidor de U-Haul del vecindario)

1909 comentarios

12225 S Gilbert Rd   Gilbert, AZ 85296
(NE Corner of Gilbert Rd & Warner Rd)

(480) 497-3679

Horarios de la ubicación

  • Lun.: 8 a. m. - 12 p. m.
  • Mar. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 3 p. m.
  • Dom.: 8:30 a. m. - 11:30 a. m.

Servicios en esta ubicación:

Contáctanos

(480) 497-3679

12225 S Gilbert Rd
Gilbert, AZ 85296
(NE Corner of Gilbert Rd & Warner Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.: 8 a. m. - 12 p. m.
  • Mar. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 3 p. m.
  • Dom.: 8:30 a. m. - 11:30 a. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The gentleman who worked there was super nice and helpful from beginning to end. Uve got a gem there. Thank u.

SUZANNE S. 
Clasificación:
5.0

Great friendly service

JUDY C. 
Clasificación:
5.0

They dude renting me the trailer saw that my trailer brake light adapter mount was broken and gave a me a free mount to replace it. Cool guy

WILLIAM G. 
Clasificación:
5.0

easy on all fronts. expecting to do the return via cell phone and someone who works there just said im good to go and i was off great experience

DARREL W. 
Clasificación:
5.0

Fish's Hitches is a simple place that treats customers with the utmost respect and efficiency as all get out. They are quick, friendly and they even put a smile on your face through a hectic time of moving. I will use these guys again and again and will recommend them to anyone that likes to deal with the mom and pop stores that only work on commission. Gracias

JASON F. 
Clasificación:
5.0

Very helpful with hookup.

Gerald L. 
Clasificación:
2.0

Box prices arent as advertised on Uhaul website.

WESLEY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHAD J. 
Clasificación:
5.0

I always come here. They're great. Always very helpful. I'll be back!

SAMUEL L. 
Clasificación:
4.0

Ninguno

PETER H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CATHERINE H. 
Clasificación:
4.0

El cliente no dejó un comentario.

MELANIE E. 
Clasificación:
5.0

Staff was very efficient, friendly, and helpful. 5/5 stars is an understatement.

BLAKE S. 
Clasificación:
2.0

Checking in took nearly 30 min. I was not able to adjust the right side mirror and had to resort to relying on the small mirror on the bottom while having my wife on the phone telling me it was safe to switch lanes. That was very dangerous! The back left reverse light did not work and nearly caused me an accident twice while trying to back out of residential area because people did not actually notice I was reversing. There was a loud wistle sound in the uhaul the entire drive. I have no clue what was causing this sound and the windows were returned the entire drive.

randy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nicole N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Randy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vincent W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Fred C. 
Clasificación:
5.0

I left the truck with more gas than what was in it, but was charged $4.12 more for miles. Maybe take that into consideration when completing the final billing. Attendant was very kind and got me out with the rental very quickly.

KATHLEEN B. 
Clasificación:
2.0

This is a dirty, not well kept Uhaul location and should be completely overhauled with a new building and customer service amenities. It is only because the equipment we needed was at this location that we used this location. We will not return to this location if there is a choice to go elsewhere.

ROBIN E. 
Clasificación:
5.0

Service above all. This is a smaller, out of the way site that isn't fancy, but has the best customer service we've had in a very long time anywhere. I'm hesitant to recommend it just to keep it to myself, but these folks deserve a major shout out!!!

KEVIN T. 
Clasificación:
5.0

Always use this location. Always have what I need even on short notice. Great location, fast and friendly service.

WILHART A. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICKY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRED H. 
Clasificación:
5.0

Robert was a fantastic help. I didn't really know what I needed but he helped me figure it out. He got me all hooked up and was very flexible with my crazy schedule for picking it up. I'm moving one more daughter and myself in the coming month so I will definitely be back to see Robert!

REBECCA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MANI J. 
Clasificación:
5.0

Awesome place!

KYLE F. 
Clasificación:
5.0

Robert was very helpful, friendly, and nice. Will be using this location in the future. FIVE STARS!

Dennis F. 
Clasificación:
4.0

Small location that is easy to rent from. Rob was a big help, and quickly used my online information to process me out. Used them before and will use them again.

Carl F. 
Clasificación:
5.0

Team was very friendly and extremely helpful.

PHILIP M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOE P. 
Clasificación:
1.0

I rented a UHaul Trailer from NC to AZ. Because I am a disabled Veteran and there was a tropical storm after I picked it up and I was by myself they gave me extra days. All included and reflected in my contract when I picked up the trailer. I paid in full. I returned it a day earlier than my contract required. Returned 18 July 21. Contract required return 19 July. When I returned it at a small location "Fishes" in AZ The woman there helped me unhook it and looked the trailer over. I asked her if everything was good and if there was anything else. She said "No, you're good to go." I said thank you and left. Then on the 21st I noticed the pending charges. I called the Wilmington Regional Office and she looked at the "extra" charges aside what I paid in full to rent. She said the woman wrote that I didn't turn the trailer in until the 20th so she was charging a cleaning fee as it was the only way to charge for extra days. I told Mary This trailer I had washed and swept out and was cleaner than when I picked it up. She said she was going to enter a grievance and a regional manager in AZ would contact me within 24 hours which didn't happen. I heard from no one. She also agreed that I should dispute the charges. I did return the trailer as was required by my contract days. "on the 18th a day early" The trailer was clean and I didn't take extra days past my contract. This is infuriating and wrong that this woman is trying to defraud me of extra funds in this way. She's trying to pull a fast one on me. I will never use this small location again. I still have a copy of this contract. Stay Away and Don't turn your UHaul in Here. Find a Different PU Drop Off Location. Very Respectfully, Gunny G USMC

FRANK G. 
Clasificación:
5.0

The man who handled my pick-up was very helpful and even went so far as to adjust the mirrors for me while I was sitting in the car. Excellent service

BRIAN K. 
Clasificación:
2.0

The service was excellent, and the rep went above and beyond to be helpful and informative. However… although you can park next door (there isn't any parking at site) you aren't told that. My only complaint is that the truck was dirty; to the point that there was dried up baby vomit on the passenger seat and floor.

CHRISTIE M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rosana M. 
Clasificación:
3.0

They didn't give me the Dolly that I rented and they Andes charging me $60.00 for the Dolly!!

ELIZABETH R. 
Clasificación:
5.0

El cliente no dejó un comentario.

SARA N. 
Clasificación:
1.0

This location should seriously be visited. It is in VERY poor condition ... it smells horrible, It is truly hard to stand in there while you are trying to do business because of the smell. The chairs in the office are very gross and so is everything else. The first truck that I was given seemed clean but the battery was dead so we had to switch trucks. That truck was very muddy inside as well. The man was pleasant so I'm not trying to be harsh but there is clearly an overall hygiene issue here. Beyond unacceptable on a professional level.

Patty Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darnell C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BERNARD R. 
Clasificación:
5.0

Guy who works there is a rockstar! Very nice guy!!

DAVID F. 
Clasificación:
5.0

I could not have had a better experience! Staff was very friendly, efficient and quick. I will definitely recommend and use Fishs Hitches and Rentals LLC for all of my rentals needs! Thank-You!

Todd G. 
Clasificación:
5.0

Great job, thanks

BRUCE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERALD S. 
Clasificación:
5.0

Not a thing. Excellent service from very genuine people. I'll buy there again.

JAMES R. 
Clasificación:
2.0

El cliente no dejó un comentario.

Jonathan A. 
Clasificación:
2.0

El cliente no dejó un comentario.

ADAM S. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCISCO G. 
Clasificación:
2.0

El cliente no dejó un comentario.

KASEY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEE N. 
Clasificación:
4.0

El cliente no dejó un comentario.

FRANCIS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew F. 
Clasificación:
4.0

The couple were very personable and efficient.

RYAN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT K. 
Clasificación:
5.0

El cliente no dejó un comentario.

PURNIMA S. 
Clasificación:
5.0

More clear instruction on return after hours. Everything came via email prior and I was searching for my check out on my email. After returning without completing and calling the uhaul corporate number, it was then that I realized the check out instructions were sent via text message. At that point I did not return to the location to check out. Other than that great experience.

Monica J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC V. 
Clasificación:
5.0

El cliente no dejó un comentario.

COREY H. 
Clasificación:
4.0

Offer a bottle of water. It is very hot in Arizona.

Jackson D. 
Clasificación:
5.0

Jason was freaking awesome!!

HAWLEY KATHLEEN J. 
Clasificación:
2.0

El cliente no dejó un comentario.

JOHN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven P. 
Clasificación:
2.0

I showed up for my trailer at 9am for my tailer (which I reserved for) but was told it would not be available till 10;30 am. I had moving people coming to load at 9:30 am so I could not wait. I needed something bad so I rented a truck from them which ended up costing me $65 instead of $20 for a trailer. The rental place offered me nothing for the hastle they created?

Linda G. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRANDY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK H. 
Clasificación:
2.0

better signage for the location. also it is very dark inside. the personnel were friendly and easy to work with.

Wayne G. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAWRENCE P. 
Clasificación:
5.0

Great people working at this facility. Easy turn-in process.

Daniel G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Therese W. 
Clasificación:
5.0

Good to work with

ALAN S. 
Clasificación:
4.0

¡Gracias!

Tom W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTONIO C. 
Clasificación:
5.0

Great service!

ROBERT M. 
Clasificación:
3.0

They said I didnt return the furniture pads, not true just trying to make money and charge people excess fee's. Will not use again at this location.

Joshua G. 
Clasificación:
5.0

Nothing. Everything went perfectly smooth.

GARRY K. 
Clasificación:
5.0

The whole process was quick ,easy and painless. This will be my go to facility when in need of a trailer.

KIP L. 
Clasificación:
5.0

El cliente no dejó un comentario.

AARON L. 
Clasificación:
1.0

Trailer wasn't connected correctly - the hitch wasn't attached properly- and was only attached by the safety chain. It only took a minute to realize there was a serious problem, but I had just pulled into the street and so I had to cross traffic to reach the opposite side of the street. The proprieter came over and hooked it correctly. Still it was pretty tense for a few minutes with traffic trying to get around me. You should know the rental location was filthy, disheveled and trashed out. I have taken a few photos if you'd like. Finally, to top it all off, when the propriator came around the desk, he was wearing pajama bottoms. I'm not kidding. Again, I can send you pictures. A company like Uhaul has a good reputation, but you should take a look at this operation. It's an embarrassment.

MANFRED D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shelsi G. 
Clasificación:
3.0

El cliente no dejó un comentario.

THEONA V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Pierino D. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD F. 
Clasificación:
5.0

Great Service!!!!!!

KHALIFAH R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Edmund L. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERALD L. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY P. 
Clasificación:
4.0

No improvements. Kudos to owner. Online checkin and out didn't work for me so I was able to walk in and get checked out easily.

JAMES P. 
Clasificación:
5.0

Everything was wonderful.

RHONDA G. 
Clasificación:
5.0

Easy drop off and I actually got help unhooking the trailer. ¡Gracias!

KIMBERLY B. 
Clasificación:
3.0

It served its purpose

GREG N. 
Clasificación:
3.0

Quick service!!

CYNTHIA F. 
Clasificación:
5.0

Very nice people to work with

JOSEPH S. 
Clasificación:
1.0

To begin with, have staff there and available to assist during the hours that are posted of 7:00 am to 3:00 pm on Saturday. I returned the truck at 2:30 pm. There was no one available at that location. I managed to call someone based on a text message I received. The location itself was dirty, rundown and had overflowing trash cans on a dirt lot that did not look cared for in the least that had two other U-Haul trucks on it or I would not have known this is where the truck should be left. There was no one available to inspect or lock the back of the truck where I left the dollies and blankets as requested. I dropped the keys and the rental contract in the box mounted near the door.

Robin E. 
Clasificación:
1.0

I had my rental for 24 hours. My drop off time was 5:30pm! We got there just before that and you charged me for a full day again!!! Absolutely not ok!!!! When we got there I got right on customer chat to let them know that it took us a few minutes to park because the parking lot is way too small. It was only a few minutes after that we put the key in the dropbox and I cannot believe that you would charge for a full day knowing that. You can look in the chat box and see that I was trying to get a hold of an agent and no one ever responded. I expect a full refund for that day within 24 hours or I will escalate this hire. I tried to call your customer service and sat on hold for 25 minutes with no answering. How do you run a business and not have anyone available to talk to? It's a Wednesday afternoon it's not a weekend. I will never rent from U-Haul if this is not fixed. I also told the agent and chat we never use the dolly which you could see because it was never unlocked and ask for the refund for the dolly and did not get that. We left it was much more gas than what it had and then you dare charge for an extra day when we were there on time and we told the agent in chat that we were having to be a few minutes late because of parking? This is awful customer service and I expect a response within 24 hours it is April 1 and I expect a response by April 2 and a refund.

Melissa R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arthur T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL P. 
Clasificación:
5.0

Fast and friendly. Awesome place.

SHELDON K. 
No se han enviado comentarios para esta ubicación.

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