More clear instruction on return after hours. Everything came via email prior and I was searching for my check out on my email. After returning without completing and calling the uhaul corporate number, it was then that I realized the check out instructions were sent via text message. At that point I did not return to the location to check out. Other than that great experience.Monica J.
Customer Reviews for Fishs Hitches And Rentals LLC
(Distribuidor de U-Haul del vecindario)
Gilbert, AZ 85296
(NE Corner of Gilbert Rd & Warner Rd)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: 8 a. m. - 12 p. m.
- Mar. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 3 p. m.
- Dom.: 8:30 a. m. - 11:30 a. m.
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.ERIC V.
El cliente no dejó un comentario.COREY H.
Offer a bottle of water. It is very hot in Arizona.Jackson D.
Jason was freaking awesome!!HAWLEY KATHLEEN J.
El cliente no dejó un comentario.JOHN V.
El cliente no dejó un comentario.Steven P.
I showed up for my trailer at 9am for my tailer (which I reserved for) but was told it would not be available till 10;30 am. I had moving people coming to load at 9:30 am so I could not wait. I needed something bad so I rented a truck from them which ended up costing me $65 instead of $20 for a trailer. The rental place offered me nothing for the hastle they created?Linda G.
El cliente no dejó un comentario.BRANDY S.
El cliente no dejó un comentario.MARK H.
better signage for the location. also it is very dark inside. the personnel were friendly and easy to work with.Wayne G.
El cliente no dejó un comentario.LAWRENCE P.
Great people working at this facility. Easy turn-in process.Daniel G.
El cliente no dejó un comentario.Therese W.
Good to work withALAN S.
El cliente no dejó un comentario.MICHAEL C.
El cliente no dejó un comentario.ANTONIO C.
Great service!ROBERT M.
They said I didnt return the furniture pads, not true just trying to make money and charge people excess fee's. Will not use again at this location.Joshua G.
Nothing. Everything went perfectly smooth.GARRY K.
The whole process was quick ,easy and painless. This will be my go to facility when in need of a trailer.KIP L.
El cliente no dejó un comentario.AARON L.
Trailer wasn't connected correctly - the hitch wasn't attached properly- and was only attached by the safety chain. It only took a minute to realize there was a serious problem, but I had just pulled into the street and so I had to cross traffic to reach the opposite side of the street. The proprieter came over and hooked it correctly. Still it was pretty tense for a few minutes with traffic trying to get around me. You should know the rental location was filthy, disheveled and trashed out. I have taken a few photos if you'd like. Finally, to top it all off, when the propriator came around the desk, he was wearing pajama bottoms. I'm not kidding. Again, I can send you pictures. A company like Uhaul has a good reputation, but you should take a look at this operation. It's an embarrassment.MANFRED D.
El cliente no dejó un comentario.Shelsi G.
El cliente no dejó un comentario.THEONA V.
El cliente no dejó un comentario.Pierino D.
El cliente no dejó un comentario.RICHARD F.
Great Service!!!!!!KHALIFAH R.
El cliente no dejó un comentario.Edmund L.
El cliente no dejó un comentario.GERALD L.
El cliente no dejó un comentario.GARY P.
No improvements. Kudos to owner. Online checkin and out didn't work for me so I was able to walk in and get checked out easily.JAMES P.
Everything was wonderful.RHONDA G.
Easy drop off and I actually got help unhooking the trailer. ¡Gracias!KIMBERLY B.
It served its purposeGREG N.
Quick service!!CYNTHIA F.
Very nice people to work withJOSEPH S.
To begin with, have staff there and available to assist during the hours that are posted of 7:00 am to 3:00 pm on Saturday. I returned the truck at 2:30 pm. There was no one available at that location. I managed to call someone based on a text message I received. The location itself was dirty, rundown and had overflowing trash cans on a dirt lot that did not look cared for in the least that had two other U-Haul trucks on it or I would not have known this is where the truck should be left. There was no one available to inspect or lock the back of the truck where I left the dollies and blankets as requested. I dropped the keys and the rental contract in the box mounted near the door.Robin E.
I had my rental for 24 hours. My drop off time was 5:30pm! We got there just before that and you charged me for a full day again!!! Absolutely not ok!!!! When we got there I got right on customer chat to let them know that it took us a few minutes to park because the parking lot is way too small. It was only a few minutes after that we put the key in the dropbox and I cannot believe that you would charge for a full day knowing that. You can look in the chat box and see that I was trying to get a hold of an agent and no one ever responded. I expect a full refund for that day within 24 hours or I will escalate this hire. I tried to call your customer service and sat on hold for 25 minutes with no answering. How do you run a business and not have anyone available to talk to? It's a Wednesday afternoon it's not a weekend. I will never rent from U-Haul if this is not fixed. I also told the agent and chat we never use the dolly which you could see because it was never unlocked and ask for the refund for the dolly and did not get that. We left it was much more gas than what it had and then you dare charge for an extra day when we were there on time and we told the agent in chat that we were having to be a few minutes late because of parking? This is awful customer service and I expect a response within 24 hours it is April 1 and I expect a response by April 2 and a refund.Melissa R.
El cliente no dejó un comentario.Arthur T.
El cliente no dejó un comentario.DANIEL P.
Fast and friendly. Awesome place.SHELDON K.
Great ServiceHEBER P.
El cliente no dejó un comentario.RICHARD H.
El cliente no dejó un comentario.guadalupe C.
El cliente no dejó un comentario.DONNIE B.
El cliente no dejó un comentario.RENEE B.
No comment, thanksJOHN N.
El cliente no dejó un comentario.Kiersten M.
El cliente no dejó un comentario.TERRENCE D.
The service was great and check out was fast, these guys know how to get it done. The cab of truck was not clean but no big deal. I would recommend these guys to everyone. And great price for the rental.LEX P.
El cliente no dejó un comentario.ANTONIO G.
Easy and quick pick upBrett Z.
El cliente no dejó un comentario.JANIS G.
Confirmed confirmation via phone the day before. Also had emailed confirmation. Showed up at correct address at correct time and they did not have my truck. I had to go to a different site.KATELYN R.
El cliente no dejó un comentario.SAMUEL O.
El cliente no dejó un comentario.BRIAN P.
Super nice guy was there when I dropped off the truck. The app was very hard to work with: slow and confusing. The app also forced me to buy insurance when I am already fully covered by my Auto policy.Dion C.
El cliente no dejó un comentario.JERRY H.
El cliente no dejó un comentario.Leah B.
El cliente no dejó un comentario.Maria S.
El cliente no dejó un comentario.KEITH F.
They are awesome and very accommodating. We were going through a number of different things this week alone but they were very understanding when we needed an extension of the U-Haul.Tatyanna M.
El cliente no dejó un comentario.JOHN W.
Had to down load an app to scan my drivers license we never did get the app to work I tried on my phone and the attendant tried on his phone he finally had to take the information manuallyGlen D.
El cliente no dejó un comentario.TASBIRUN U.
El cliente no dejó un comentario.ANDERS N.
El cliente no dejó un comentario.JEFFREY P.
El cliente no dejó un comentario.Heather A.
El cliente no dejó un comentario.RAMONA L.
El cliente no dejó un comentario.REFUGIO C.
El cliente no dejó un comentario.GRISEL N.
Owner helped with mounting of uhaul and had pin we needed available to purchase .Scott J.
El cliente no dejó un comentario.LUCIA S.
El cliente no dejó un comentario.GEORGIAN F.
El cliente no dejó un comentario.MARQUES V.
El cliente no dejó un comentario.John L.
El cliente no dejó un comentario.John S.
El cliente no dejó un comentario.RAUL E.
El cliente no dejó un comentario.ANGELA M.
El cliente no dejó un comentario.MANUEL A.
Very good customer service. The truck was brand new so no worries. This location took my reservation over because the original location was overbooked. They called to see if I wanted to come early because the truck was available. Great experienceJOSEPH G.
El cliente no dejó un comentario.BRIAN L.
Fast, Friendly, Fair. Great experience as usual at Fishs.BRUCE W.
El cliente no dejó un comentario.Barbara S.
El cliente no dejó un comentario.YVONNE C.
El cliente no dejó un comentario.Douglas M.
El cliente no dejó un comentario.Graham A.
El cliente no dejó un comentario.Kyle R.
El cliente no dejó un comentario.ANDREW S.
my poor experience overall most likely affects my feelings towards this location. Nothing bad to say. Just dropped the truck off and nothing more. Very little interaction with this location and personnel.JULIE M.
Easy and quick.. great customer serviceRICHARD J.
El cliente no dejó un comentario.Preston P.
Workers were very personable and hard working. He explained the tow trailer functionality well.VICKI K.
A+++ service and friendlinessHenrietta L.
No room to park.Karen D.
Best neighborhood Uhual I have used! The owner was super nice and very informative and got me a great deal!CHRISTOPHER S.
El cliente no dejó un comentario.Candy C.
Fast pick upCHYLAE D.
Servicios adicionales en esta ubicación
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